12 of 12 Permanent ITIL Jobs in Leicestershire

Desk ticket queues. Involvement in major incident management, problem management or root cause analysis. Experience of supporting colleague performance or development reviews. Knowledge of ITIL principles and service management best practice. Experience of supporting projects or transitioning new services into live support. Strong knowledge of Windows ...

ensureISO/compliance standards. Automation Develop scripts andtools to improveefficiency and reducemanualeffort. Collaboration Partner with Developmentand IT teamsto support applicationdelivery and resolvedeployment issues. ITIL Operations Manage incidents,requests and problemresolution across theDevOps and applicationstack. Qualifications and Experience:- 3+ years' experience in a DevOpsrole, ideally withina security-focusedor highly regulatedenvironment. Strong ...

such as CISSP, CCSP, Security+, or AWS Security Specialty Cloud architecture and engineering specialties (AWS Advanced Networking, AWS Data Engineering, Azure Security Engineer, etc.) ITIL Foundation or higher (optional) #J-18808-Ljbffr ...

relationships with clients, suppliers and colleagues Relevant network, cloud, project or service management qualifications would be beneficial, such as Cisco, Aruba, Juniper, Fortinet, Microsoft, ITIL, PRINCE2 or equivalent experience A full driving licence and access to your own vehicle is essential due to client site travel Package Pension contribution ...

services and support functions. Degree-level qualification in ICT, Information Systems, Computer Science, Business Technology, or a related discipline, or equivalent relevant experience. ITIL Foundation (v3 or v4) qualification or higher. Evidence of ongoing Continuing Professional Development (CPD) relevant to ICT, digital services, cyber security, or public sector transformation. Additional ...

requirements gathering and functional analysis skills Experience with Hubble/ReportsNow SQL knowledge Experience with ServiceNow, OTRS or Jira JDE UDOs and Orchestrations desirable ITIL knowledge desirable The Role As a JD Edwards Business Analyst, you will: Act as the JDE Distribution subject matter expert Work closely with business users ...

work simultaneously Proactive, able to identify opportunities for improvements both technically and operationally Desirable Knowledge of Google G Suite. Retail Industry knowledge/experience. ITIL Foundation in Service Management Agile Methodology Awareness of the ITIL Incident process Awareness of the ITIL Service Request process Awareness of the ITIL Change process … Awareness of the ITIL Major Incident process Kubernetes Azure SOA Web APIs #LI-LE1 #LI-Hybrid ...

logistics applications and processes. Key responsibilities include leading end-to-end system enhancements, collaborating with stakeholders, and providing second-line support. The role emphasizes ITIL-aligned delivery within a hybrid UK environment. #J-18808-Ljbffr ...

troubleshooting skills Excellent communication skills with both technical and non-technical audiences Process mapping and documentation expertise Understanding of IT service management principles and ITIL practices Highly Desirable Experience with AMCS Fleet Planner Experience with Axian VAS Logistics, transport or supply chain systems experience Relevant software vendor accreditations ITIL certification ...

Deliver a consistent, secure and intuitive experience across managed and BYOD platforms. Maintain standards, technical documentation, processes and support runbooks. Ensure changes align with ITIL Incident, Change and Problem Management practices. Act as a technical SME within projects and transformation programmes. Support audits, compliance activities and security reviews relating … packaging and third‐party patch automation tooling. Apple Business Manager; Netskope Secure Web Gateway and/or Private Access. MD-102 and/or ITIL certification; MECM Co‐Management; KQL. Experience managing macOS through Intune and supporting Microsoft Teams Rooms. What We Can Offer in Return With an impressive order ...

opportunities for continual improvement and ensuring services meet current and future business needs. About you. Strong experience leading operational service delivery within a mature ITIL-aligned organisation, with the ability to drive continual improvement and deliver against strategic and operational objectives. Proven ability to influence and build effective relationships with … with the ability to use management information and insight to support complex decision-making and articulate complex issues to a broad range of audiences. ITIL 4 Foundation or above, with relevant ITIL 4 Specialist/Strategist qualifications, or strong demonstrable experience operating within a mature ITIL-aligned organisation. About us. ...

Introduction, Service Transition, Service Design or Service Management leadership, including managing teams within a service management or project delivery environment. A strong understanding of ITIL principles and service lifecycle management, with proven experience of operational readiness, Acceptance into Service and transition governance. The ability to manage risks, dependencies, resources … stakeholder management skills, with the ability to influence senior stakeholders and translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would ...