IT Helpdesk Support Technician
- Hiring Organisation
- NJR Recruitment
- Location
- Leicester, Leicestershire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £24,000 - £28,000 per annum
Helpdesk Support Technician Leicester £24,000- £28,000 An established and growing Wealth Management organisation have an exciting new opportunity available for a Level 1 IT Helpdesk Support Technician to join their growing business. This is an excellent opportunity for someone with strong customer service skills and a genuine … issues Assist with password resets, account access and user profile issues Set up and configure user devices including laptops, desktops, printers and mobile devices Incident Management Log incidents and service requests accurately within the helpdesk system Prioritise and manage tickets in line with service-level targets Escalate complex ...