Group Junior Network Engineer
- Hiring Organisation
- Topps Tiles
- Location
- Leicester, Leicestershire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
point of escalation for diagnosing and troubleshooting network and implementation tickets on the Service Desk in line with SLA’s.•Supporting Problem Management by proactively reviewing incident history to identify reoccurring incidents to improve service levels.•Adding to and updating all Knowledge Management systems to help support … service levels.•Responsible for delivering assigned enablement projects to time and budget to achieve agreed objectives.•Ensure that all changes follow the internal change management processes. Decision Making/Freedom to Act: •Provides on-call support outside of regular business hours, as needed.•Due to the nature ...