1 of 1 Permanent Technical Support Jobs in Leicestershire

We are looking to recruit an Administrator to join our Technical Support Department based at our offices in Cosby. To provide a comprehensive administrative service, ensuring control and maintenance of workshop maintenance logs. To work as part of the Technical Services department, contributing to the achievement of company objectives. To contribute to the improvement of engineering standards … for alert maintenance and resolution. Coordinate Site Attendance Arrange for depots and/or approved external suppliers to attend sites promptly for efficient resolution of alerts and breakdowns. Handle Technical Support Requests Manage incoming and outgoing calls and emails, providing accurate and effective technical support to customers. Raise Purchase Orders Generate purchase orders for third-party … suppliers for work undertaken, ensuring compliance with company procedures. Produce Technical Reports Prepare and distribute clear, accurate technical reports to relevant stakeholders. Maintain Compliance Records Manage and update machine LOLER records in line with regulatory requirements. The ideal candidate will have/be: Credible communicator, oral and written, with customer facing experience. Ability to work on their own More ❯