3rd Line Service Desk Engineer
- Hiring Organisation
- Mexa Solutions LTD
- Location
- Leicester, Leicestershire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £42,000 per annum
resolve the more complex issues that require deeper investigation and troubleshooting. Some days that might be Microsoft 365. Other days it could be Windows Server, virtualisation, networking, cloud services, or a tricky issue that's been bouncing around the service desk for too long. … customers receive a consistently excellent service What you'll bring Strong 3rd line support experience Good knowledge of Microsoft technologies including: Microsoft 365 Windows Server Active Directory Azure Exchange Virtualisation technologies Strong troubleshooting and root-cause analysis skills Excellent customer service and communication skills A proactive ...