First Line Support Analyst
- Hiring Organisation
- Alexander Edward James Consulting Limited
- Location
- Letchworth Garden City, Hertfordshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £24,000
required Collaborating with internal departments including Projects, Development, and Customer Success teams Creating and maintaining customer-facing help guides, FAQs, and user documentation Supporting continuous improvement initiatives within the support function Candidate Profile Genuine enthusiasm for IT, technology, and customer support Strong communication and interpersonal skills Professional … dependable Positive attitude with a willingness to learn Good attention to detail Flexible and adaptable approach to work Desirable Enthusiasm for technology and continuous professional development Proactive and self-motivated approach Ability to build positive working relationships Willingness to take ownership of issues through to resolution Commitment to delivering ...