2 of 2 Permanent Customer Service Jobs in Letchworth

consultancy and support on IT projects as required work in collaboration with IT and business colleagues be a point of escalation for the IT service desk provide ongoing customer contact throughout the lifecycle of the request/project document configuration, processes, and test plans to continually improve performance … service highlight risks and suggest mitigating actions create and maintain documentation relating to application setup, configuration, processes etc and ensure knowledge is shared with IT colleagues employ a strict testing regime adhere to change management processes log and update tickets in the ITSM system What Were Looking For Must ...

comprehensive training, competitive pay, and opportunities for internal career progression. Role Responsibilities Installation: Fit and configure new access control systems and clocking devices. Maintenance: Service and maintain existing systems to ensure optimal performance. Repair: Diagnose, troubleshoot, and repair faults efficiently. Replacement: Identify and replace faulty components or devices when … installing, maintaining, and supporting access control or time and attendance systems. Demonstrates a hands-on approach to problem-solving, a commitment to excellent customer service, and the ability to work to high standards of quality and reliability. Well-known for strong communication skills and the ability to build ...