2 of 2 Permanent CRM Jobs in Lewes

which can be found here. We operate from beautiful head offices overlooking the river Ouse in Lewes, East Sussex. THE ROLE The Head of CRM owns the commercial performance of the Ancient + Brave customer base. Where acquisition brings customers in, this role is accountable for what happens next … they stay, how much they spend, and how many products they take. It is a strategy and ownership role. The Head of Lifecycle, Loyalty & CRM sets the lifecycle and loyalty strategy across DTC across all markets, owns the retention and lifetime value (LTV) targets that sit behind ...

small, growing team. Commercial awareness and an understanding of how account management contributes to customer retention and business growth. Comfort using account management, CRM and ticketing tools to manage customer activity and communications. High attention to detail and accuracy in customer-facing communications and record keeping. Proficiency in Microsoft Office … success experience with a track record of retaining and growing customer relationships. Experience with platforms such as Microsoft Dynamics 365, HubSpot, Jira or comparable CRM, ticketing or workflow systems. Experience working cross-functionally with sales, operations and technical teams. Experience within a technology or manufacturing environment. Experience delivering Quarterly Business ...