2 of 2 Permanent Problem-Solving Jobs in Lichfield

resolution of incidents and service requests escalated from the first line support team. This role requires a solid understanding of IT systems, outstanding problem-solving abilities, and the capacity to work efficiently under pressure to maintain high levels of customer satisfaction. As a 2nd Line IT Support Technician ...

enterprise environments Experience conducting site surveys and producing detailed technical documentation Proven ability to work within structured project environments (Agile) Strong troubleshooting and problem-solving skills Comfortable working across different countries, cultures, and time zones Willingness to travel Desirable Knowledge of AutoCAD for infrastructure and cabling documentation Experience ...