2 of 2 Permanent Social Skills Jobs in Lichfield

development of the service desk knowledge library. Participate in meetings with other business units to enhance understanding of operational roles and support professional development Skills, Experience and Qualifications Previous experience in a 2nd line IT support or similar technical support role within a service desk environment. Strong understanding … Ability to clearly document technical issues and resolutions. Problem-Solving: Taking ownership of user problems and performing technical diagnosis to find effective solutions. Excellent communication and interpersonal skills for liaising with users and technical teams. ...

work from home each week, your own kit, medical cover, discretionary bonus and many, many more perks! IT Support Analyst – Key Skills: Minimum 5 years’ experience in IT Support, Systems Administration, or Field Services Strong troubleshooting skills across desktop, applications, devices, and networks Prior experience working … senior escalation point Experience administering Windows, Microsoft 365, and Active Directory Ability to work independently, manage priorities, and own issues end-to-end Excellent communication and stakeholder-service skills Experience working with distributed or global teams IT Support Analyst Due to the volume of applications received for positions ...