Functional Developer
- Hiring Organisation
- SHEER JOBS LIMITED
- Location
- Lincoln, Lincolnshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £367.11 - £500.00 per day
Functional Developer Dynamics 365 Contact Centre & CRM - Outside IR35 Key Requirements Experience configuring and supporting Dynamics 365 Customer Service and Contact Centre. Ability to interpret business requirements as well as solution architect designs and translate them into functional CRM … environments. Strong troubleshooting, stakeholder engagement, and documentation skills. Understanding of security, governance, and data protection requirements. Role Purpose To configure, deploy and support Dynamics 365 Customer Service and Contact Centre solutions, delivering CRM, telephony, automation and customer service improvements aligned to business requirements. Local Authority ...