3 of 3 Permanent IT Support Jobs in Lincoln

vacancy. Overview: For the first 6 months, you’ll be embedded on-site at a large school. Our client is embarking on an ambitious digital transformation journey, transitioning all IT services to a cloud-first environment powered by Microsoft technologies including Azure, Intune, SharePoint, and the broader Modern Workplace suite. You will work closely with our Technical Consultants by … leading the implementation of this strategic IT roadmap. As the IT Strategy and Support Engineer you will not only take ownership of their IT systems but also become a trusted guide for staff during this period of change. A history of unsuccessful IT projects has made confidence-building, user support, and strong interpersonal skills … Teams, SharePoint, OneDrive), Intune, and Endpoint Manager. Oversee and maintain network infrastructure, device management, and cybersecurity posture. Ensure data protection, safeguarding, and compliance with DfE and GDPR guidelines. Staff Support & Training Provide technical support to teaching and support staff, both in person and remotely. Design and deliver training sessions to improve staff confidence and the adoption of More ❯

We are on the lookout for proactive and confident problem solvers to join our clients IT support team in Lincoln. If you excel in a dynamic setting and have a knack for resolving customer issues, this role is for you! Key Responsibilities: Offer support to customers through phone and email. Investigate and troubleshoot issues reported by users … ensuring swift and effective solutions. Correct data issues and produce reports as necessary. Log all support interactions in the ticketing system, ensuring accuracy. Prioritise and manage the tickets, ensuring compliance with SLAs. Escalate complex issues as needed. Requirements: Strong communication skills and a problem-solving mindset. Experience in customer-facing support, particularly in application or technical support. Proficiency … in report generation. Keen attention to detail. Ability to collaborate effectively within a team while managing individual responsibilities. If you are a motivated individual with a passion for IT and customer service, then we want to hear from you! Our client offers a supportive and collaborative work environment, providing opportunities for professional growth and development. Please note that a More ❯

Job Description: Provide technical assistance and support to end-users for computer systems, software, and hardware issues. Troubleshoot problems and escalate complex issues as needed. £ 200.00/day Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. More ❯