3 of 3 Permanent ITIL Jobs in Lincoln

Microsoft MFA, Service NOW Ticketing tool (Incident, Service Requests, Asset management) • Basic experience in IT industry • Good client management & communication skills • Good Understanding of ITIL concept & Service Now • Computer OS/Peripherals troubleshooting. Asset/Inventory Management • Ensure tickets are updated on time and adhere to required SLA. • Handling different ...

Active Directory, and Group Policy. Hands-on experience with Intune, Autopilot, and Conditional Access. Desirable Skills & Certifications Microsoft certifications (MCSA, MD-102). ITIL Foundation certification. Experience working in regulated or large-scale enterprise environments. ...

strategy Ensure integration across Microsoft 365, Power Platform, ESRI ArcGIS, and Azure Collaborate with IT leaders, product teams, and stakeholders to shape solutions Embed ITIL 4 principles across service lifecycle functions Monitor performance via Power BI dashboards and deliver actionable insights Ensure compliance with NIST CSF 2.0 Level … service optimisation Maintain service architecture documentation and governance artefacts What You'll Bring Significant experience in IT service architecture and integration Strong grasp of ITIL and modern service management practices Excellent stakeholder and vendor management skills Public sector or enterprise-scale experience Expertise in Microsoft Azure, cloud-native tools ...