8 of 8 Permanent Support Analyst Jobs in Lincoln

IT Senior Support Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for a IT Senior Support Analyst/Senior Service Desk/Support Analyst to join our Guildford based law firm on a permanent basis. IT Senior … Support Analyst/Senior Service Desk/Support Analyst Responsibilities and Duties: • Provide exceptional, high quality IT support to regional offices to consistently meet customer expectations. • Always maintain a customer-focused approach and build relationships with key customers. • Oversee the Regional Team to ensure they … maintain a consistent and professional standard of support and adhere to defined policies and procedures. • Utilise advanced technical expertise to address complex and challenging customer queries and requests and provide guidance to UK Regional team members to facilitate ticket progression. • Proactively monitor team member and account admin queues to More ❯

to work for their strong culture, teaming with authenticity, and rewarding career opportunities! We are now hiring for a Bilingual (English/Dutch) Product Support Analyst to support their SaaS Solutions Location : UK (Remote role) Salary : £34,100 Fixed + 8% Bonus paid Quarterly (Fully attainable) +Uncapped … CLEAR CAREER PROGRESSION PLAN in this role with plenty of opportunity across the org and Annual Salary Reviews. Excellent Onboarding programme!! About the Product Support Analyst (Bilingual Dutch) Reporting to a Manager of Product Support, our Product Support Analysts are the core of what we do … which is creating and delivering an incredible customer experience! As a Product Support Analyst, you are on the front lines as our customers' first point of contact, responsible for understanding and empathizing with the technical challenges they’re facing and how these challenges impact their business. Supporting our More ❯

MarketView Support Analyst - MMI, Market Data and ION gateway support experience Major investment bank requires a Senior Marketview Support Analyst to join their Fixed Income E-Trading IT area. The successful candidate will play a pivotal role towards L2 support, ongoing maintenance, and project … based ECN on-boarding of electronically traded credit and rates bonds. Responsibilities will include analysis, configuration, 1st and 2nd line support of MarketView in addition to new releases of the product. Candidates will have detailed MarketView, MMI, Market Data and ION gateways support and configuration experience, a solid … at all levels within highly demanding front office environments. Essential skills: ION Trading - Marketview Front Office Fixed Income MMI Unix SQL Gateway configuration MarketView Support Analyst - MMI, Market Data and ION gateway support experience More ❯

Systems Support Analyst | Operational Tech | Retail Systems | Wigan (Onsite) We’re partnering with one of the UK’s fastest-growing online platforms, a business that processes over hundreds of thousands of orders a month. As they continue to scale, they’re looking for a Systems Support Analyst … you’re passionate about solving real-world problems in a fast-moving environment — this could be a brilliant next step. 🔧 What You'll Do: Support critical systems across ERP (Dynamics 365 Business Central), WMS, robotic automation, courier integrations, and in-house tech Triage and resolve incidents , monitor system performance … and escalate issues with clear replication steps Coordinate software releases and patches — including testing and user support during go-lives Bridge the gap between tech and warehouse teams — translating operational issues into technical actions Drive continuous improvement by identifying recurring issues, proposing long-term fixes, and helping shape product More ❯

We're Hiring: Application Software Support Analyst 📍 Remote | Full-Time | Packaging Tech Industry l Salary range: £70,000 - £80,000 Are you a tech-savvy problem solver who thrives on helping others succeed? Do you enjoy cracking complex software issues and delivering outstanding customer experiences? If so, we … want to hear from you! Join our Application Support team and become a key player in supporting cutting-edge software solutions that power the packaging industry. You’ll be at the heart of our mission—empowering customers with innovative tools and exceptional service. 🌟 What You’ll Do Be the … first line of support for our users—via phone, email, and our ticketing system Troubleshoot complex software issues and think outside the box to find smart solutions Collaborate with engineering, sales, QA, and development teams to resolve customer challenges Educate and guide users to make the most of our More ❯

Equity Front Office Application Support – Investment Bank – London Location: London (3 Days on-site per week) Level: Mid to Senior Our client, a leading global investment bank, is looking for an experienced Application Support Analyst to join their Front Office Technology team in London. You’ll be … within the equities business, working directly with traders, middle office, and technology teams across the full trading lifecycle. What you’ll do Provide daily support for trading and post-trade workflows, particularly around booking, allocations, and commission issues Support and troubleshoot workflows in Fidessa CTAC , CTM, FIX, and … managing enhancement requests Become the go-to person for booking/allocation and settlement processes Own incidents through to resolution, contribute to UAT, and support global releases What you’ll bring Strong experience in equity trade support (cash, ETFs, swaps, etc.) Hands-on knowledge of Fidessa CTAC, FIX More ❯

Senior Desktop Analyst Top-tier global law firm are seeking an enthusiastic and passionate Senior Desktop Analyst who works with autonomy to deliver high-quality work to join their London office on an initial 12-month fixed term contract. Salary to £71,000 12-month fixed-term contract … competitive employee benefits to include wellbeing fund, gym membership contribution, holiday buy/sell etc.! Liverpool Street station location In this role, you will support a global service delivery by partnering with key stakeholders, ensuring a 5-star user experience while building strong working relationships across IT and business … services teams, mentoring colleagues, and upholding data security, privacy, and corporate policies. Senior Desktop Analyst Key Responsibilities: Respond and take ownership of technical support requests, diagnose and troubleshoot complex technical issues, escalating where necessary, and ensure timely follow-up and communications with users Work with Architects on new More ❯

reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Senior IBM Power Systems Support Engineer to join our team in the UK! What we can give you: 37.5-hour working week with flexible working options, giving you that … all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics! 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme To give back to the community and in support of … Private medical cover from 12 months Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme Team Purpose: The Power Systems Support Team within the Operations Tower comprises of 5 highly experienced team members managing medium sized customers with complex environments. The team provides third level More ❯