2 of 2 Permanent Onboarding Jobs in Lincolnshire

National Golf Centre, Woodhall Spa, Lincolnshire. We offer a hybrid working arrangement (three days in office and two from home) following our 6-week onboarding process. For the full job description please visit our website (www.englandgolf.org/jobs), to apply please complete the online application process ( no CVs please ). ...

develop our customer service and support team, setting clear expectations, accountability, and ownership of KPIs, including consistently high CSAT and NPS scores Own customer onboarding alongside Professional Services; from go-live through to real adoption and value Act as the senior escalation point for complex or high-impact customer issues … Calm under pressure and trusted by customers when it matters most What Success Looks Like: Consistently high CSAT and NPS and KPI scores Faster onboarding and reduced time-to-value for new customers Lower churn and stronger long-term customer retention A confident, high-performing, engaged service team Customers ...