Service Desk Analyst - Band 3
Lincoln, United Kingdom
United Lincolnshire Hospitals NHS Trust
where this can be achieved immediately, or re-assigning to the appropriate internal or external support group. Main duties of the job To provide and assist with 1st / 2nd line user support following direction. To be a member of the ICT Service Desk team promoting excellent customer service and recording and solving incidents at the first point … of contact. To contribute to an efficient and effective ICT Technical and systems support / operational development service, which maximises the availability and reliability of the corporate and departmental systems / ICT equipment to end-users To assist with the installation and configuration of new PCs and to deploy these to staff, following set procedures and … processes. To ensure that the ICT equipment deployed is correctly logged and recorded on an asset database. To support the ICT Technical Support Engineers / Technicians. About us Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service. United More ❯
Employment Type: Permanent
Salary: £24937.00 - £26598.00 a year
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