2nd Line IT Support & Field Engineer
- Hiring Organisation
- IT Answers
- Location
- Liverpool, Merseyside, United Kingdom
- Employment Type
- Permanent
- Salary
- £30000 - £34000/annum
path toward a senior infrastructure or field-project role. What You'll Be Doing Resolving escalated 2nd-line tickets — hardware, software, networking, M365, AD, DNS/DHCP, VPNs, firewalls, VLANs, Wi-Fi Attending customer sites for reactive fixes, installs and infrastructure projects Installing/replacing PCs, printers, access points, switches … line support, infrastructure or MSP engineering experience Strong Windows troubleshooting + hands-on Microsoft 365 admin Active Directory, Group Policy, TCP/IP, DNS/DHCP/VPN/VLAN/firewall knowledge Experience installing and terminating Cat5e/Cat6 cabling and network kit Confidence attending sites independently, with strong ...