Service Delivery Manager We have a truly rare opportunity for an experienced and driven Service Delivery Manager to join our award-winning business, which provides fully managed IT services across Northwest England. We are keen to hear from candidates who not only have proven … the next step in their career, take on greater responsibility, and grow into a future leader within the industry. Main Responsibilities for the successful Service Delivery Manager: As the Service Delivery Manager, you will be a key member of the senior leadership team, reporting …/Pre-Sales staff, ensuring they are held accountable for delivering our services to an exacting standard and following our defined processes Continuously improving service delivery systems to enhance efficiency and reduce costs, while maintaining or improving the client experience. Owning the Incident, Request, Change and Escalation processes, ensuring More ❯
Service Delivery Manager We have a truly rare opportunity for an experienced and driven Service Delivery Manager to join our award-winning business, which provides fully managed IT services across Northwest England. We are keen to hear from candidates who not only have proven … the next step in their career, take on greater responsibility, and grow into a future leader within the industry. Main Responsibilities for the successful Service Delivery Manager: As the Service Delivery Manager, you will be a key member of the senior leadership team, reporting More ❯
Service Delivery Manager Liverpool (hybrid) Up to £60k Our award-winning client is on the lookout for an experienced Service Delivery Manager to join their forward thinking business. This role is perfect for an experienced, ambitious and enthusiastic Service Delivery Manager … Project/Pre-Sales staff, ensuring they are held accountable for delivering services to an exacting standard and following our defined processes Continuously improving service delivery systems to enhance efficiency and reduce costs, while maintaining or improving the client experience. Owning the Incident, Request, Change and Escalation processes, ensuring … high levels of performance, accurate reporting Liaising with clients, managing expectations and handling escalated issues regarding all aspects of IT service delivery to ensure total client satisfaction Maintaining team motivation and engagement to support consistently low staff turnover. As part of the senior leadership team, this role will be More ❯
City, Liverpool, United Kingdom Hybrid / WFH Options
Kooth
Job Role: Service Delivery Team Manager - Kooth Face to Face & Integrated Digital Pathways Reports to: ServiceManager Location; Hybrid, Remote home-based with occasional travel into Halton (Runcorn and Widnes) Hours: 30 (Monday to Friday with some evenings) Fixed Term Contract (12 months) Kooth … account in order to enable them to deliver a high quality, safe service. Split of the role Management & Leadership - 60% Analytics, Reporting & Insights - 20% Service Developments - 10% Clinical case management -10% Main responsibilities: Management & Leadership Provide management, support and development to a diverse team of Mental Health Practitioners and … cadence. Foster a collaborative and supportive team environment that promotes professional growth and development. Engage team members to provide a continually improving and quality service to our users. Review, monitor and manage any HR relations with individuals with support from your line manager and the People Team More ❯
Job Description Client ServiceManager required, our client is a well-known and respected HVAC contractor with the majority of their accounts operating within the commercial sector including restaurants, hotels and leisure centres, but also clients operating sites within healthcare, industrial or education settings. They have a More ❯