Permanent Strategic Planning Jobs in Liverpool

2 of 2 Permanent Strategic Planning Jobs in Liverpool

Head of IT Service & Service Delivery

Liverpool, Lancashire, United Kingdom
Weightmans
Senior Management Team (SMT), which includes the IT Director, Head of Service and Service Delivery, Head of Development, Head of Hybrid Platforms, Head of Modern Workplace, and Head of Strategic Planning and Governance. Each member is accountable for the strategy and roadmap within their respective domains, as well as managing resources, tools, budgets, frameworks, methodologies, and delivery in … alignment with the overall collaborative IT strategy. The role holder should demonstrate confidence in designing and executing their strategic roadmap, in addition to cultivating and leading a high-performing team. Key Duties and Responsibilities Service Delivery Management : Ensure the timely, efficient, and high-quality delivery of services to colleagues and stakeholders. Oversee end-to-end service delivery processes; monitor … of all major Incidents to ensure their prompt resolution and work with the respective business areas to ensure accurate and timely information is shared with senior stakeholders and colleagues. Strategic Leadership : Own, develop and execute a strategy and roadmap for your area of responsibility. Team Management : Lead, inspire, and mentor teams. Set clear goals, provide regular feedback, foster professional More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Desk Manager - ITIL - Liverpool

Liverpool, Merseyside, North West, United Kingdom
Hybrid / WFH Options
Circle Group
also areas for improvement. Lead initiatives to enhance efficiency across the service desk team Own the incident and problem management process, ensuring incidents are resolved & the issues are addressed. Strategic planning for service and change management improvements to allow further growth This is a great opportunity for an experienced service desk manager to have the chance to be More ❯
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted: