IT Support Engineer
Liverpool, Lancashire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
The Investigo Group
Vestigo Consulting is our training and consultancy company, tailored around specialist sector-specific knowledge, and provides regular courses and CPD for our community. The Consultancy side concentrates on expert support of our customers as well as specifically assigned individual deployments. Collaboraite is a bleeding-edge company that provides our Data and AI capability. A collaborative partner for designing user … at TIG, where innovation knows no bounds, and together, we'll shape the future of technology solutions for a safer, more efficient world. About the Role As a Systems Support Engineer, you will be part of a dynamic and expanding team dedicated to delivering exceptional technical support and customer service. You will be the first point of … efficiently and professionally. Your role will involve triaging issues, fulfilling service requests, and managing user accounts, all while maintaining a high level of customer satisfaction and ensuring a seamless support experience. Key Objectives Serve as the initial point of contact for users, providing support and triage for new and ongoing incidents via phone, email, and remote access tools More ❯
Employment Type: Permanent
Salary: GBP Annual
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