20 of 20 Permanent 1st Line Support Jobs in London

1st Line Support Engineer - Hybrid (2 days WFH) - up to 30K + 2x Overtime - Farringdon, London An exciting new opportunity has become available for a 1st Line Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Farringdon … London. We are looking for enthusiastic, passionate 1st Line Support Engineer to join a forward-thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months. They are a big believer … innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility. 1st Line Support Engineer experience: Windows 7 and Windows 10 Operating Systems Office 365 Exchange 2007/2010/2013/ More ❯

1st Line IT Support Engineer. £21k + Benefits Package. 3 Days a Week Onsite. Blackheath, London. Permanent. T6/MN/(phone number removed). * This is a Permanent role - you only have to work 3 Days a Week with a salary of £21k - you … year’s practical experience. *Must be Eligible to work in the UK. Leading Independent School (fee charging) educational provider is seeking to secure a 1st Line IT Support Engineer. Will consider applicants with less than 1 year’s experience. Technical Skills - Experience Required: 1st … Private GP Service/50% Fee Discount (pro-rata) for children attending the school/Training & Career Progression Opportunities/Yearly Salary Review. Keywords: 1st Line IT Support, IT Support Engineer, MacOS, iOS, IT Support, 1st Line IT More ❯

1st Line Support Engineer – London - £30K + Benefits Overview: A growing and dynamic Managed Service Provider (MSP) based in central London is looking for a passionate and customer-focused 1st Line Support Engineer to join their busy Service Desk Team. … strong focus on career progression, with opportunities to move into a 2nd Line role as you develop your skills. Role & Responsibilities: Provide 1st line IT support across Microsoft 365 environments (Outlook, Windows, Azure AD, etc.). Manage support tickets via phone … with users, ensuring high levels of service. Follow ITIL best practices and support continuous service improvements. Essential Skills & Requirements: Experience in a 1st Line Support or similar IT role (MSP experience is a plus). Solid knowledge of Microsoft 365, Windows OS, Active More ❯

1st Line Support Engineer – London - £30K + Benefits Overview: A growing and dynamic Managed Service Provider (MSP) based in central London is looking for a passionate and customer-focused 1st Line Support Engineer to join their busy Service Desk Team. … strong focus on career progression, with opportunities to move into a 2nd Line role as you develop your skills. Role & Responsibilities: Provide 1st line IT support across Microsoft 365 environments (Outlook, Windows, Azure AD, etc.). Manage support tickets via phone … with users, ensuring high levels of service. Follow ITIL best practices and support continuous service improvements. Essential Skills & Requirements: Experience in a 1st Line Support or similar IT role (MSP experience is a plus). Solid knowledge of Microsoft 365, Windows OS, Active More ❯

Job Title: SMC 1st Line Operator Location: Unit 19, St Andrews Way, London, E3 3PA (Hybrid after training) Contract Length: 6 months (with potential extension/temp-to-perm opportunity) Shift Pattern: 4 days on/4 days off (includes nights and weekends); Training: Mon-Fri, 9am … 5pm Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services, is currently recruiting for two SMC 1st Line Operators on behalf of Yunex, part of Siemens UK – a global infrastructure group. This role is essential in supporting the operation and maintenance of London’s critical road … charging and traffic management infrastructure. The successful candidates will play a vital role in monitoring live traffic systems, ensuring fault management, and providing first-line support to meet strict service levels. This position would be well-suited to candidates with experience in roles such as 1st More ❯

Job Title: SMC 1st Line Operator Location: Unit 19, St Andrews Way, London, E3 3PA (Hybrid after training) Contract Length: 6 months (with potential extension/temp-to-perm opportunity) Shift Pattern: 4 days on/4 days off (includes nights and weekends); Training: Mon-Fri, 9am … 5pm Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services, is currently recruiting for two SMC 1st Line Operators on behalf of Yunex, part of Siemens UK – a global infrastructure group. This role is essential in supporting the operation and maintenance of London’s critical road … charging and traffic management infrastructure. The successful candidates will play a vital role in monitoring live traffic systems, ensuring fault management, and providing first-line support to meet strict service levels. This position would be well-suited to candidates with experience in roles such as 1st More ❯

1st Line Support Engineer Location: London - Hybrid working (5 days on-site during probation; after 6 months probation, 1 day remote depending on business need) Salary: Up to £28,000 DOE Are you a motivated IT professional with a passion for customer service and problem … solving? We're looking for an experienced 1st Line Support Engineer to join our growing team in central London. As a leading MSP, we deliver exceptional IT support services designed to boost performance, minimise downtime, and reduce operational costs. Our proactive and strategic … Responsibilities: Deliver professional, customer-focused service throughout each ticket's lifecycle Log, categorise, and prioritise tickets in line with SLAs Provide first line support via telephone and remote tools Troubleshoot and resolve incidents related to hardware, software, networks, and applications Liaise with third-party More ❯

1st Line Customer Support Analyst - BPSS, End User Support Up to £165 per day (Inside IR35 - Umbrella) Primarily Remote (Must be UK Based) 3-Month contract I am currently working with a leading UK consultancy who require an IT literate, 1st Line Customer Support Analyst with an understanding of Telephony systems to work on a 7am … 7pm shift pattern (Monday - Friday) for their end client. Key Requirements: Exceptional communication skills and excellent telephone manner Previous Customer Support/1st Line Support/End User Support experience IT Literate, ability to understand Telephony systems Ability to work More ❯

1st Line Customer Support Analyst - BPSS, End User Support Up to £165 per day (Inside IR35 - Umbrella) Primarily Remote (Must be UK Based) 3-Month contract I am currently working with a leading UK consultancy who require an IT literate, 1st Line Customer Support Analyst with an understanding of Telephony systems to work on a 7am … 7pm shift pattern (Monday - Friday) for their end client. Key Requirements: Exceptional communication skills and excellent telephone manner Previous Customer Support/1st Line Support/End User Support experience IT Literate, ability to understand Telephony systems Ability to work More ❯

Job Description Job Title: SMC 1st Line Operator Location: Unit 19, St Andrews Way, London, E3 3PA (Hybrid after training) Contract Length: 6 months (with potential extension/temp-to-perm opportunity) Shift Pattern: 4 days on/4 days off (includes nights and weekends); Training: Mon … Fri, 9am–5pm Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services, is currently recruiting for two SMC 1st Line Operators on behalf of Yunex, part of Siemens UK – a global infrastructure group. This role is essential in supporting the operation and maintenance of London’s … charging and traffic management infrastructure. The successful candidates will play a vital role in monitoring live traffic systems, ensuring fault management, and providing first-line support to meet strict service levels. This position would be well-suited to candidates with experience in roles such as 1st More ❯

I am currently working with a brilliant established legal firm in central London who are looking for an passionate and euthanistic '1st Line Support Technician' to join their team on a permanent basis. The Successful Candidate must have at least 1 years experience working as … a Support Technician for a Law Firm. Job Title: 1st Line Support Technician Salary: £25,000 - £29,000 Location: Central London (Hybrid - rotating schedule - 2 days in the office one week, followed by 3 days the next week) Industry: Legal Start: ASAP Responsibilities … Provide tech support for hardware, software, and peripherals. Log support calls, document outcomes, and update users. Resolve calls promptly and within SLA targets. Redirect/escalate support requests as needed. Offer professional and rapid user support. Liaise with colleagues for continuity. Monitor stock of More ❯

I am currently working with a brilliant established legal firm in central London who are looking for an passionate and euthanistic '1st Line Support Technician' to join their team on a permanent basis. The Successful Candidate must have at least 1 years experience working as … a Support Technician for a Law Firm. Job Title: 1st Line Support Technician Salary: £25,000 - £29,000 Location: Central London (Hybrid - rotating schedule - 2 days in the office one week, followed by 3 days the next week) Industry: Legal Start: ASAP Responsibilities … Provide tech support for hardware, software, and peripherals. Log support calls, document outcomes, and update users. Resolve calls promptly and within SLA targets. Redirect/escalate support requests as needed. Offer professional and rapid user support. Liaise with colleagues for continuity. Monitor stock of More ❯

I am currently working with a brilliant established legal firm in central London who are looking for an passionate and euthanistic '1st Line Support Technician' to join their team on a permanent basis. The Successful Candidate must have at least 1 years experience working as … a Support Technician for a Law Firm. Job Title: 1st Line Support Technician Salary: £25,000 - £29,000 Location: Central London (Hybrid - rotating schedule - 2 days in the office one week, followed by 3 days the next week) Industry: Legal Start: ASAP Responsibilities … Provide tech support for hardware, software, and peripherals. Log support calls, document outcomes, and update users. Resolve calls promptly and within SLA targets. Redirect/escalate support requests as needed. Offer professional and rapid user support. Liaise with colleagues for continuity. Monitor stock of More ❯

1st Line IT Support Engineer - Central London - £28,000 - Great Opportunity! Role : 1st Line IT Support Engineer Areas : Central London (EC1) Salary : £25,000 - £28,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We … growing and dynamic team based in London. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be More ❯

1st Line IT Support Engineer - Central London - £28,000 - Great Opportunity! Role : 1st Line IT Support Engineer Areas : Central London (EC1) Salary : £25,000 - £28,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We … growing and dynamic team based in London. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be More ❯

1st Line IT Support Engineer - Central London - £28,000 - Great Opportunity! Role : 1st Line IT Support Engineer Areas : Central London (EC1) Salary: £25,000 - £28,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We … growing and dynamic team based in London. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be More ❯

a company that will invest in your growth? Our client, based in West Hampstead, an established MSP is offering a clear route from first-line support through to second-line and further. All while you learn the ropes in a fast-paced but supportive … team. What Does the Role Entail? You'll be on the front line of IT support - the first person customers speak to when something goes wrong. Your mission is to respond to incoming tickets within 15 minutes and either resolve the issue quickly or escalate it … On Offer? Alongside a salary of up to £30,000, you'll have access to a progression road-map that means something - from first line support to second line, and even the option to move into account management down the line. The interview process More ❯

Job Title: First Line Support Technician Location: London (Hybrid) Salary : Up to £29k ASAP Key Responsibilities Act as the initial point of contact for user IT issues, delivering timely support for hardware, software, and network-related queries. Record and manage all service desk tickets … managing permissions. Monitor daily IT operations and system checks, proactively identifying and reporting issues. Maintain functionality in meeting rooms and shared technology spaces. Support inventory management by tracking and replenishing IT supplies and equipment. Collaborate with colleagues to deliver consistent support and share knowledge. Assist in … IP addressing, DNS, and user directory services. Familiarity with Microsoft Exchange and web-based Outlook platforms. Experience working in a ticket-based IT support environment. Awareness of endpoint protection and email filtering solutions. Hands-on experience with PC/laptop builds and troubleshooting hardware issues. Good understanding of More ❯

Job Title: First Line Support Technician Location: London (Hybrid) Salary : Up to £29k ASAP Key Responsibilities Act as the initial point of contact for user IT issues, delivering timely support for hardware, software, and network-related queries. Record and manage all service desk tickets … managing permissions. Monitor daily IT operations and system checks, proactively identifying and reporting issues. Maintain functionality in meeting rooms and shared technology spaces. Support inventory management by tracking and replenishing IT supplies and equipment. Collaborate with colleagues to deliver consistent support and share knowledge. Assist in … IP addressing, DNS, and user directory services. Familiarity with Microsoft Exchange and web-based Outlook platforms. Experience working in a ticket-based IT support environment. Awareness of endpoint protection and email filtering solutions. Hands-on experience with PC/laptop builds and troubleshooting hardware issues. Good understanding of More ❯

Job Description Job Title: First Line Support Technician Location: London (Hybrid) Salary : Up to £29k ASAP Key Responsibilities Act as the initial point of contact for user IT issues, delivering timely support for hardware, software, and network-related queries. Record and manage all service … managing permissions. Monitor daily IT operations and system checks, proactively identifying and reporting issues. Maintain functionality in meeting rooms and shared technology spaces. Support inventory management by tracking and replenishing IT supplies and equipment. Collaborate with colleagues to deliver consistent support and share knowledge. Assist in More ❯