1stLineSupport EngineerLondonBoutique MSPSalary - Up to £35K + Benefits | London 1stLineSupport Engineer needed. Are you a confident 1stLineSupport Engineer with a passion for technology and great customer service? We’re recruiting for a friendly, well-established London-based MSP that … supports a range of boutique hotels and commercial clients across Central London. Location: Covent Garden, London (office-based with regular site visits in Central London) The Role As the 1stLineSupport Engineer, you’ll be providing on-site and remote support to clients – mainly boutique hotels – helping resolve IT issues and carrying … a supportive team on the Help Desk. As you gain experience, you’ll be given the opportunity to progress into a 2nd line role. Key Responsibilities: Provide 1stline IT support to clients on-site and remotely Carry out BAU and project-based support tasks Escalate more complex issues when needed More ❯
understanding IT requirements, designing and scoping solutions, supporting and monitoring them, enables us to meet our customer's business objectives and needs. Signet Consultancy Ltd is looking for a 1stLineSupport Engineer to join our team in Greater London. This position is responsible for the following: Provide 1stlinesupport … installed and network topology/diagrams. Provide excellent service to all customers and be willing to go the extra mile. Skills and Experience: 1-2 years of experience in 1stline support. Microsoft Windows 10,11 and MacOS, iOS and Android and printers. Microsoft Server 2012, 2016, 2022 Microsoft Office 365 Exchange & One Drive Microsoft Active Directory … and phone skills. Be commercial and show a keenness to understand the business. Enthusiastic, ability to motivate others and a positive willingness to get involved. Liaising with external support vendors. The candidate must be able and willing to go over and above for the customers and the company. Must be willing to get involved in all aspects of More ❯
understanding IT requirements, designing and scoping solutions, supporting and monitoring them, enables us to meet our customer's business objectives and needs. Signet Consultancy Ltd is looking for a 1stLineSupport Engineer to join our team in Greater London. This position is responsible for the following: Provide 1stlinesupport … installed and network topology/diagrams. Provide excellent service to all customers and be willing to go the extra mile. Skills and Experience: 1-2 years of experience in 1stline support. Microsoft Windows 10,11 and MacOS, iOS and Android and printers. Microsoft Server 2012, 2016, 2022 Microsoft Office 365 Exchange & One Drive Microsoft Active Directory … and phone skills. Be commercial and show a keenness to understand the business. Enthusiastic, ability to motivate others and a positive willingness to get involved. Liaising with external support vendors. The candidate must be able and willing to go over and above for the customers and the company. Must be willing to get involved in all aspects of More ❯
work for. All job roles have an integral part to play in contributing to the achievement of their Strategy and Vision. The purpose of this role is to support the Internal and External Stakeholders on ICT. Other accountabilities for this role: To add and remove users/new starters on the IT system To manage the CCTV system … behalf of the users, e.g. Exchequer). To assist users with all Microsoft package issues. To be able to create computer/laptop imaging. To manage KACE helpdesk support calls and distribute call to the Network Support Officer. To manage Our Space for the ICT and assist other users if required (training will be provided). … any anomalies are flagged, investigate using MXtoolbox and Block accordingly. To provide induction on basics of software they use when new staff arrive. To Set up telephone Analogue Line and/or relocate for users when required. To Assist/train the Network Support Officer on Setting up Android Mobile phone for users. To manage the More ❯
Chelsea, Hans Town, Greater London, United Kingdom
Ritz Recruitment
work for. All job roles have an integral part to play in contributing to the achievement of their Strategy and Vision. The purpose of this role is to support the Internal and External Stakeholders on ICT. Other accountabilities for this role: To add and remove users/new starters on the IT system To manage the CCTV system … behalf of the users, e.g. Exchequer). To assist users with all Microsoft package issues. To be able to create computer/laptop imaging. To manage KACE helpdesk support calls and distribute call to the Network Support Officer. To manage Our Space for the ICT and assist other users if required (training will be provided). … any anomalies are flagged, investigate using MXtoolbox and Block accordingly. To provide induction on basics of software they use when new staff arrive. To Set up telephone Analogue Line and/or relocate for users when required. To Assist/train the Network Support Officer on Setting up Android Mobile phone for users. To manage the More ❯
solutions, connectivity and technical consulting based in London & Bristol. Overview: As an IT Helpdesk Apprentice, you will be the first point of contact for our clients, providing technical support and troubleshooting assistance. You will provide an interface with both RnD employees and customers to efficiently assess and analyse IT related issues and resolve or escalate as necessary.This role … IT qualifications one day a week. A quality customer focused approach is essential to ensure all calls are actioned promptly with regular and timely feedback given. Responsibilities: Customer support: Respond to client inquiries via phone, email, and in-person, providing timely and effective solutions, ensuring customer satisfaction Troubleshooting: Diagnose and resolve hardware and software issues, escalating complex problems … to senior technicians Documentation: Accurately log all support requests and resolutions in the helpdesk system Installation and configuration: Assist with the setup and configuration of new IT equipment and software Maintenance: Perform routine maintenance and updates on IT systems and equipment Training: Participate in regular training sessions and complete coursework as part of your apprenticeship program Desirable skills More ❯
