15 of 15 Permanent 3rd Line Engineer Jobs in London

IT Support Engineer - 3rd Line - 2nd Line Support - Circa £36k + Benefits Package. Onsite. Hampton Court, Greater London. Permanent. Onsite - Monday to Friday during Term Time/School Holiday Periods - reduced working hours & flexibility to work from home. *Must have Education Sector experience. *Must be Eligible to work in the UK. Leading School … is seeking to secure a 3rd Line - 2nd Line IT Support Engineer - the role is supported by an MSP. The role will support 100+ staff members & 100 students. Technical Skills Required: 3rd Line - 2nd Line IT Support Engineer - 3 to 4 years’ experience. Microsoft 365 Admin … home. Benefits Package: 25 days holiday + 8 Bank Holidays/Free Lunches/Free Car Parking/Pension/Training & Career Progression Opportunities/Yearly Salary Review. Keywords: 3rd Line IT Support Engineer, 2nd Line IT Support Engineer, IT Support, 2nd Line IT Engineer, 2nd Line More ❯

Client Services Analyst The Client Services Analyst provides technical assistance to computer system users. Responsibilities include answering questions or resolving computer problems for Clients in person, via telephone, or from remote location as well as providing assistance concerning the use More ❯

to DA customers and will best suit an experienced technical professional, with a background in supporting Microsoft technologies across cloud, modern workplace, end point management and security. As the 3rd Line Support Engineer, you will be working on escalations, problems, and major incidents, and focus on resolving tricky technically tickets. You may, from time to … escalations/complaints Deliver lunch and learns to other engineers within the business on troubleshooting methods and new functionality, ensuring knowledge sharing is preserved Be the go-to engineer for junior staff - coach and support the engineers in resolving technical issues Collaborate with the wider team members to drive service desk tickets through to resolution Lead by example … skills both, over the phone and in person. Qualification, skills, and experience Background BSc (or equivalent) in Computer Science/Information Technology, or a related field Experience of providing 3rd Line Technical Support Experience of working in a busy MSP service desk environment in a structured, ITIL driven framework (including Incident,Change and Problem Management) Technical skills More ❯

Job Title: 3rd Line Support Engineer (MSP) Location: Central London (On-site, Monday-Friday) Salary: £35,000 - £40,000 per annum Job Type: Full-time, Permanent About the Role: We're seeking an experienced and highly capable 3rd Line Support Engineer to join a fast-paced Managed Service Provider (MSP … who thrives in a client-facing environment and enjoys working across diverse systems, networks, and applications. You'll serve as the technical escalation point for 1st and 2nd line teams, taking ownership of advanced troubleshooting, infrastructure management, and project delivery across a variety of SME and enterprise clients. Key Responsibilities: Act as the senior technical escalation point for … and deliver best-in-class support. Document all configurations, changes, and solutions in the ticketing system and internal knowledge base. Required Skills & Experience: Proven experience in a 2nd/3rd line support role within an MSP or multi-client environment . Strong technical expertise in: Windows Server 2016-2022 Microsoft 365 administration Active Directory , Group Policy, DNS More ❯

Job Title: 3rd Line Support Engineer (MSP) Location: Central London (On-site, Monday-Friday) Salary: £35,000 - £40,000 per annum Job Type: Full-time, Permanent About the Role: We're seeking an experienced and highly capable 3rd Line Support Engineer to join a fast-paced Managed Service Provider (MSP … who thrives in a client-facing environment and enjoys working across diverse systems, networks, and applications. You'll serve as the technical escalation point for 1st and 2nd line teams, taking ownership of advanced troubleshooting, infrastructure management, and project delivery across a variety of SME and enterprise clients. Key Responsibilities: Act as the senior technical escalation point for … and deliver best-in-class support. Document all configurations, changes, and solutions in the ticketing system and internal knowledge base. Required Skills & Experience: Proven experience in a 2nd/3rd line support role within an MSP or multi-client environment . Strong technical expertise in: Windows Server 2016-2022 Microsoft 365 administration Active Directory , Group Policy, DNS More ❯

opportunity, feel free to reach out and apply today! Responsibilities: Supporting Microsoft environments across Windows Server, AD, RDS, Exchange & Hyper-V Handling a wide range of support queries (1st-3rd line) via phone, email, and ticketing Troubleshooting complex network issues (Firewalls, DNS, VPNs, VLANs, etc.) Maintaining backup and disaster recovery solutions Working on customer projects and systems More ❯

O ffice Based 5 Days Monday - Friday Key skills: 2nd and Some 3rd Line, Networking and Infrastructure Switches, Routers, Firewalls, VLANS, Access Points, CCTV, Windows, Azure, Intune, Defender, Connectivity, Customer Facing. Must have excellent Communication skills & Customer Service. Any exposure to Ubiquity, Cambium or FortiGate an advantage but certainly not essential. My client is the rapidly growing … work as part of a busy team responsible for the delivery of Networking and Infrastructure services across a variety of departments, within a fast-paced environment. The 2nd & some 3rd Line Network and Infrastructure Engineer will be the main contact for high profile individuals in this major site, the role specialises in the configuration and … network and infrastructure projects & system integration. You must have excellent communication skills and be polite/personable. Attention to detail is a must. Personal attributes Possess 2nd and some 3rd line knowledge of LAN and WAN as well as Windows Infrastructure and support, using it to implement and support solutions. Proactively tackle challenges with a hands-on More ❯

IT Infrastructure Engineer 2 nd and 3 rd Line with Japanese Our Client an global company are looking to recruit an IT Support Engineer with 2 nd and 3 rd Line experience. You must be able speak in both English and Japanese. IT infrastructure system support and maintenance. Liaison with end user … using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. Key Responsibilities: IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for … to end users during system deployment/migration(User manual, user training) Global User Support Act as 2 nd/3 rd line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills/Knowledge: Technical Proven working experience in IT Service management More ❯

Job Title: 2nd/3rd Line Azure Cloud Support Engineer Location: East London (Hybrid - Remote & Onsite Support) Salary: £40,000 - £45,000 per annum Job Type: Full-Time | Permanent Are you an experienced IT professional with a strong background in Azure Cloud, networking, and support services? We're looking for a 2nd/3rd … This role offers the chance to work in a dynamic and fast-paced environment, providing high-level support across desktop, server, and cloud infrastructures. Key Responsibilities: Provide 2nd and 3rd line technical support for end-users and clients (desktop, server, and mobile devices). Deliver telephone and remote support , ensuring timely resolution of issues. Troubleshoot and support … maintain data center operations , ensuring uptime, performance, and hardware reliability. Handle PRTG monitoring , NTFS permissions, VLAN configuration, and access control. Required Skills & Experience: Proven experience in a 2nd/3rd line support role within a Microsoft Azure-focused environment. Strong working knowledge of Microsoft Azure services - storage, identity, security, and related cloud components. Solid understanding of Windows More ❯

3rd Line Engineer Salary: To £65,000 Hybrid - 3 days per week in office. "Without a doubt, the people within this organization are the best thing about working here. Everyone is friendly, down to earth, and happy to help which makes for a dynamic and caring work environment. I don't dread going into the … have fully submerged themselves within the Cloud, giving you exposure to a wide range of cutting-edge technologies. The role Our partner has an exciting opportunity for a skilled 3rd Line Support Engineer to join their London team. In this role, you will be actively involved in on-premises activities for a prominent financial industry … client. The position requires the candidate to be on-site three days a week, commuting to London, where they will provide expert 3rd line support for project-related tasks. Additionally, the candidate will support other clients on non-site visit days. We are seeking an individual with strong technical skills encompassing the design, build, and support of More ❯

Azure 3rd Line Support Engineer: Our client is a market leading SaaS provider who due to sustained growth are seeking an Azure 3rd Line Support Engineer to join their team of technical specialists. Your main duties include: 3rd line Support Engineer acts as the escalation … issues. Maintaining a high degree of customer service. Act as an escalation point of contact for third party suppliers Providing out of hours support on a rota basis. Azure 3rd Line Support Engineer skills required: Infrastructure Management: Cloud and on-premises environments. Azure App Service: Deployment, management, troubleshooting. Azure Blob Storage: Data management, secure access. … Identity management, hybrid integration. Azure Entra: Identity governance, access policies. Security & Compliance: Identity protection, data encryption. Enterprise Integration: Hybrid cloud and on-prem systems. Desirable As an experienced Azure 3rd Line Support Engineer you will: Be a reliable self-starter who is service driven that enjoys getting the job done. Be a good troubleshooter in More ❯

3rd Line Technical Support Engineer, Azure, Office 365, O365, Windows, Virtualisation FULLY REMOTE JOB OPPORTUNITY Only office duties is once per quarter for get together with the team. This would mean travelling to my clients offices in Central London; that travel is paid for. This is an opportunity to support my clients enterprise level customers. … Supporting business critical cloud & on premise IT Infrastructure issues. The majority of the support is 'stinkers', i.e. deep 3rd line/4th line issues that customers cannot solve. So, its NOT password reset level support. You will need DEEP AZURE SKILLS, just AAD/Entra level will NOT BE DEEP ENOUGH. Deeper level skills should … Amazing opportunity to work in a very highly skilled team. You will also be pushed to gain advanced Azure certifications My client is an IT services/MSP company. 3rd Line Technical Support Engineer, Azure, Office 365, O365, Windows, Virtualisation 3rd Line Technical Support Engineer, Azure, Office 365, O365, Windows More ❯

My client is seeking a proactive and skilled 3rd Line Network Support Engineer with Juniper experience to join their established technical team. In this role, you will provide operational support for complex enterprise network environments, ensuring performance, reliability, and scalability. This role is based in London and the salary ranges between £55K - £60K + … Bonus + 10% DV Bonus. This role requires SC and DV Clearance, so you will need to be eligible to apply for this role. Responsibilities: • Provide 3rd Line support for network infrastructure and hosted applications • Manage, monitor, and maintain the network infrastructure across multiple sites • Conduct routine patch management, upgrades, and system maintenance • Collaborate with internal teams More ❯

My client is seeking a proactive and skilled 3rd Line Network Support Engineer with Juniper experience to join their established technical team. In this role, you will provide operational support for complex enterprise network environments, ensuring performance, reliability, and scalability. This role is based in London and the salary ranges between £55K - £60K + … Bonus + 10% DV Bonus. This role requires SC and DV Clearance, so you will need to be eligible to apply for this role. Responsibilities: • Provide 3rd Line support for network infrastructure and hosted applications • Manage, monitor, and maintain the network infrastructure across multiple sites • Conduct routine patch management, upgrades, and system maintenance • Collaborate with internal teams More ❯

My client is seeking a proactive and skilled 3rd Line Network Support Engineer with Juniper experience to join their established technical team. In this role, you will provide operational support for complex enterprise network environments, ensuring performance, reliability, and scalability. This role is based in London and the salary ranges between £55K - £60K + … Bonus + 10% DV Bonus. This role requires SC and DV Clearance, so you will need to be eligible to apply for this role. Responsibilities: * Provide 3rd Line support for network infrastructure and hosted applications * Manage, monitor, and maintain the network infrastructure across multiple sites * Conduct routine patch management, upgrades, and system maintenance * Collaborate with internal teams More ❯