embrace flexibility and learn at every opportunity to grow ourselves through experience, training and tackling new challenges. This is what makes us Keywordians. We are seeking an experienced ActiveDirectory SME and Azure identity lead to join our Global IT team. This a lead role to work closely with Global IT members and regional staff. The … role will have primary responsibility for technical decisions and guiding the company wide AD architecture. This position will have a focus on on-premises directory services and identity management, as well as their cloud-based counterparts, such as Azure Active Directory. Responsibilities Overall responsibility for the company wide ActiveDirectory infrastructure Plan … and deploy ActiveDirectory Domain Services inter-forest and intra-forest migrations Plan and deploy the extension of activedirectory to Azure domain services and future proof the existing environment Plan, coordinate and execute any life cycle activities with regard to ActiveDirectory and surrounding systems Plan and More ❯
2nd Line Service Desk Analyst - Managed Services Connectwise, M365, Windows Server, Azure, ActiveDirectory, Networking, firewalls, switches, WAP, VPN My client is a well established yet fast growng MSP based in London that is in the market for a proven 2nd Line Service Desk Analyst ideally coming from a MSP setting. As 2nd Line Service Desk … supporting escalated tickets. The 2nd Line Service Desk Analyst will have a broad and solid range of technical skills covering tech such as Connectwise, M365, Windows Server, Azure, ActiveDirectory, Networking, firewalls, switches, WAP, VPN. This is a fast paced MSp environment and as such you will be comfortable working in a pressurised yet fun and … satisfaction and ltop class levels of customer service. This is an office based role (SW8). 2nd Line Service Desk Analyst - Managed Services Connectwise, M365, Windows Server, Azure, ActiveDirectory, Networking, firewalls, switches, WAP, VPN Connectwise, M365, Windows Server, Azure, ActiveDirectory, Networking, firewalls, switches, WAP, VPN Connectwise, M365, Windows Server, Azure More ❯
modifications to client infrastructure as Able to troubleshoot mobile devices (setup, email and security tokens). Assist system users by confidently troubleshooting Tier 1-Tier 3 issues, including: ActiveDirectory, MS Exchange, O365, MDM, SharePoint, Azure and DNS. Evaluate client’s operational efficiency of different IT systems and recommend improvements. Manage ticket queue by manually documenting … in a timely manner. Interact with RFA clients using clear and concise communication in order to facilitate ticket status updates and product availabilities. Manage MS Exchange environments and ActiveDirectory (e.g., add, delete, change) as needed and keep up-to-date. Effectively demonstrate a sense of urgency while acting in a professional, calm manner and manage … of recent systems maintenance and end user technical support experience. Excellent desktop and server troubleshooting skills. Strong hands-on experience in Azure, Windows Server, MS Exchange/365, Active Sync, ActiveDirectory, LAN/WAN, MDM and Microsoft Office Suite. Knowledge of VMware, Citrix, MDM (Mobile Device Management), Disaster Recovery, Cisco, SAN (e.g., EMC More ❯
to client infrastructure as requested. Able to troubleshoot mobile devices (setup, email and security tokens). Assist system users by confidently troubleshooting Tier 1-Tier 3 issues, including: ActiveDirectory, MS Exchange, O365, MDM, SharePoint and DNS. Evaluate client's operational efficiency of different IT systems and recommend improvements. Manage ticket queue by manually documenting, tracking … in a timely manner. Interact with RFA clients using clear and concise communication in order to facilitate ticket status updates and product availabilities. Manage MS Exchange environments and ActiveDirectory (e.g., add, delete, change) as needed and keep up-to-date. Effectively demonstrate a sense of urgency while acting in a professional, calm manner and manage … user technical support experience. Financial services industry and MSP experience preferred. Excellent desktop and server troubleshooting skills. Strong hands-on experience in Windows Server, MS Exchange/365, Active Sync, ActiveDirectory, LAN/WAN, MDM, Azure and Microsoft Office Suite Knowledge of VMware, Citrix, MDM (Mobile Device Management), Disaster Recovery, Cisco, SAN (e.g. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
Management Engineer London – Hybrid | £110,000 We are working with one of our best financial services clients to hire a Senior Engineer – IT Security (Identity & Access Management/Directory Services). This is a senior technical role focused on shaping and managing the firm’s hybrid identity environment, ensuring secure, efficient, and scalable access to critical enterprise systems. … If you’re a specialist in ActiveDirectory, Entra ID, DNS/DHCP/IPAM, and IAM strategy, this is an opportunity to lead impactful initiatives within a highly regulated, enterprise-scale financial services environment. The Role As Senior IAM Engineer, you will: Lead the design, implementation, and management of hybrid identity infrastructure (ActiveDirectory, Entra ID, Infoblox) Drive improvements in authentication, access governance, automation, and compliance across a global organisation Act as a subject matter expert on IAM and directory services, mentoring junior engineers and influencing strategic security direction Deliver IAM-related projects, ensuring scalability, resilience, and regulatory compliance Support disaster recovery, on-call rotations, and enterprise More ❯
issues to 2nd and 3rd Line Support. Your day to day will include: Dealing with Microsoft operating systems (e.g. Windows 11, Windows server, Microsoft Office 365), networking and ActiveDirectory Troubleshooting MS Office, antivirus software Analysing, prioritising and fixing all requests for both Head Office and Field staff and escalate issues to 3rd line as appropriate … 1st Line Support Strong expertise in Windows 10/11 Proven experience with MS Office 365 Ability to work independently on 2nd line technical issues Strong understanding of ActiveDirectory administration Expertise in Microsoft 365 ecosystem – Support and configuration of Exchange Online, OneDrive, SharePoint, Teams, and endpoint management. Proficiency in remote access tools such as LogMeIn … of cybersecurity fundamentals, MFA, endpoint security solutions, and compliance requirements. Proven experience in Windows 10/11 Understanding and or knowledge of HaloITSM Good understanding of configuration of ActiveDirectory Experience of Remote Access tools such as Log Me In Good understanding of PC hardware/software set-up/configuration and TCP/IP Technical More ❯
of around 1,000 across London and international offices. You'll work at the front line of technology, providing support across Windows 10 and Windows 11, Office 365, ActiveDirectory and Citrix, in an environment that values professionalism, quality service and collaboration. This role suits someone interested in working in a corporate or regulated setting, who … all IT queries across Windows 10 and Windows 11 and O365 Manage incidents and requests through the ticketing tool (ServiceNow or similar) Administer user accounts and permissions via ActiveDirectory Support Citrix and VPN access for remote users Collaborate with 2nd Line and Infrastructure teams on escalations Contribute to a consistent, high-quality user experience across … the business Skills & Experience Minimum 12 months in a 1st Line or Service Desk environment Proven experience supporting Windows 10 and O365 Good understanding of ActiveDirectory (user creation and admin) Exposure to Citrix and VPN technologies Knowledge of ITSM/ticketing tools such as ServiceNow Excellent communication and customer service skills Well-organised, methodical, and More ❯
plain language, without jargon. - Excellent customer service skills both over the phone and in person. Nice to have: - Experience with Freshservice (or another ITSM platform). - Familiarity with ActiveDirectory and Azure ActiveDirectory basics. This opportunity requires you to work in the office full time (5 days per week). More ❯
plain language, without jargon. - Excellent customer service skills both over the phone and in person. Nice to have: - Experience with Freshservice (or another ITSM platform). - Familiarity with ActiveDirectory and Azure ActiveDirectory basics. This opportunity requires you to work in the office full time (5 days per week). More ❯
Bromley, Greater London, Bromley Town, United Kingdom
Devonshire Hayes Recruitment Specialists Ltd
plain language, without jargon. - Excellent customer service skills both over the phone and in person. Nice to have: - Experience with Freshservice (or another ITSM platform). - Familiarity with ActiveDirectory and Azure ActiveDirectory basics. This opportunity requires you to work in the office full time (5 days per week). More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Travel Trade Recruitment
task automation with PowerShell and Power Automate Familiarity with SharePoint and Microsoft Exchange Admin Proficient in Microsoft technologies, including Office 365 and Multi-Factor Authentication (MFA) Experience with ActiveDirectory and Group Policy (GPO) , Azure ActiveDirectory and Microsoft MDM (Intune) Good experience with Windows Operating system, Apple Mac OS, iOS and More ❯
London office and remotely across global locations Install, configure, and troubleshoot Microsoft Windows systems, software, and hardware Support and troubleshoot Mac OS devices in a managed environment Troubleshoot ActiveDirectory, Exchange, and Microsoft 365 environments Support peripheral devices including printers, scanners, and mobile devices Provide clear and professional communication via phone, email, and chat (in English … to improve support processes and user experience Qualifications 2-3 years of hands-on IT support experience (Tier 1 or similar) Strong knowledge of Microsoft Windows, Office 365, ActiveDirectory, and Exchange Proven experience supporting Mac OS environments Knowledge of Kandji or similar Mac device management tools - an advantage Excellent troubleshooting skills and a proactive problem … of 2002, 38 U.S.C. 4212 (VEVRAA),which requires Government contractors to take affirmative action to employ and advance in employment: (1) disabled veterans; (2) recently separated veterans; (3) active duty wartime or campaign badge veterans; and (4) Armed Forces service medal veterans.These classifications are defined as follows: A "disabled veteran" is one of the following: A "recently separated More ❯
administration of any cloud service General knowledge and experience in NW Switch/Router/FW Products Certification related to PC, server, network and ITIL Basic knowledge about MicrosoftActiveDirectory The experience of design, installation and administration of ActiveDirectory Basic knowledge about public clouds like AWS and Azure Written and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
WSR (Working Solutions Recruitment Services)
records and configuration changes Creating and updating knowledge base articles for both clients and fellow engineers Recommending IT system improvements and evaluating client infrastructure Proactively managing Microsoft Exchange, ActiveDirectory, cloud storage, DR, VoIP and more Advising on hardware solutions (laptops, WAPs, storage devices, etc.) Working with third-party vendors to solve software and hardware problems … experience with Windows 10 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in Windows Server 2012/2016/2019 and technologies like: ActiveDirectory, Hyper-V, DNS, DHCP, DFS, ADFS, FAP Knowledge of PC setup , TCP/IP networking and system configuration Experience with cloud platforms such as Office More ❯
problem solving. Enthusiastic about learning new technologies and providing great internal support. Beneficial experience: Experience in an IT support or helpdesk role (commercial or internship). Familiarity with ActiveDirectory, Azure AD or device-management tools. Exposure to scripting or automation Previous use of ticketing or incident-tracking systems. Interest in information security or IT best …/IT Technician/Helpdesk Analyst/Service Desk Engineer/Desktop Support/Graduate IT Engineer/Technical Support/Junior Systems Engineer/Infrastructure Support/ActiveDirectory/Windows/macOS/PowerShell/Microsoft 365/Azure AD/Networking/Intune/Google Workspace/Graduate/Junior/First-Line More ❯
Defender, Veeam, and Hyper-V – ALL of which are vital to this position.We seek a skilled Hyper-V Systems Engineer with significant experience in virtualisation. Microsoft Windows Server, ActiveDirectory, MS Azure, Exchange Online/O365 configuration & troubleshooting. Having working experience with Dell/EMC SANs, SonicWall and networks monitoring and configuration. In this role, you … other technical personnel as appropriate. Key Responsibilities: Configure and manage MS Windows domain and Hyper-V virtualization environments. Develop and maintain Standard Operating Procedures for Windows virtualisation environment, ActiveDirectory, and Windows Server administration. Diagnose and troubleshoot problems with virtualisation environment, including Microsoft and Linux operating systems. Evaluate products and upgrades for appropriateness, oversee and implement … Acumen, proficient in IT security compliance, with a strong grasp of risk management and adherence to global cybersecurity regulations. Effective project management experience. Knowledge and working experience with Active Directory. DR/BCP experience Expertise in network data centre environments. Excellent PowerShell scripting and automation skills to automate repetitive tasks and build small to medium-complexity automated solutions. More ❯
projects. Key Responsibilities Act as an escalation point for 2nd/3rd line support issues, resolving complex incidents quickly and effectively. Support and administer Microsoft 365, Windows Server, ActiveDirectory, networking, and virtualisation technologies. Lead CRM-related projects, including implementations, upgrades, and system integrations. Build and maintain CRM workflows, automations, and reporting to improve operational efficiency. … deliver system enhancements. Skills & Experience Required Proven background in 2nd/3rd line IT support within a professional environment. Strong knowledge of Microsoft technologies (Windows Server, Office 365, ActiveDirectory, Azure). Solid understanding of networking fundamentals (switches, routers, firewalls, VPNs). Hands-on experience with virtualisation platforms (VMware or Hyper-V). Previous experience delivering More ❯
will include: Providing on-site and remote IT support for desktops, laptops, servers, and networks Supporting and managing VMware/Hyper-V environments and Windows Server systems Managing ActiveDirectory, Group Policy, DNS, DHCP, and VLANs Conducting hardware and software installations, updates, and backups Troubleshooting complex IT issues with professionalism and efficiency Supporting AV equipment and … We’re Looking For: 2–3 years’ IT support experience (preferably in an education environment) Strong working knowledge of VMware, Hyper-V, Windows Server, and networking Experience with ActiveDirectory and Group Policy Excellent troubleshooting and communication skills A professional, client-focused attitude with the ability to work independently Bonus skills (not essential but desirable): Experience More ❯
City of London, London, United Kingdom Hybrid / WFH Options
cer Financial
Windows Server and VMware in line with the latest technical development and to fulfill business needs; Oversee the operation and management of remote working systems; Make configuration of ActiveDirectory and related services DNS, DHCP, DFS and GPOs; Manage enterprise network and storage server(s); Assist Department Head to ensure that information security complies with established … ad-hoc tasks as required by your line manager. SKILLS & EXPERIENCE At least 3 years of relevant experience in a professional environment; Solid management experience of Windows Server, ActiveDirectory, Exchange Server, VMware software, File Server; Good knowledge on TCP/IP and networking management, and the ability to configure Cisco Switch, Router, Firewall, wireless device More ❯
IT training and certificationsLondon, NW1 Key Words: IT Support, MSP, Managed Services, IT Managed Services, 1 st Line, 2 nd line, Service Desk, Helpdesk, Help Desk, PC, Mac, ActiveDirectory, Cloud, Office 365, Server, Azure. Do you want to work for a company which listens to and values its staff, as well as offers support and …/1 st Line Support/IT Helpdesk experience within an MSP (IT Managed Services) organisation AZ-900 and MS-900 certifications preferred IT knowledge and experience of: ActiveDirectory & Group Policy management Mac OSX Microsoft Azure Microsoft Office Microsoft Windows PC & Server O365 Switches, routers & firewalls, TCP/IP & network troubleshooting VPN’s Exceptional client … support skills with a desire to provide an excellent client experience. Confident personality with excellent written and verbal communication skills, comfortable dealing with all levels of clients Pro-active attitude with a willingness to learn and develop Self-starting team player who can work on their own initiative, capable of identifying, owning and developing solutions to resolve repetitive More ❯
IT Glue Installing, configuring, and troubleshooting Microsoft Office Suite applications Configuring and testing workstation hardware, mobile devices, and peripheral devices Administering Windows Server and Microsoft 365 environments, including ActiveDirectory, file permissions, backups, and email systems Do you have the essential skills and requirements? Our client is seeking an experienced engineer with at least … challenges. Specifically, you should have experience with: Networking & Security: Cisco switching, VLANs, routing, firewalls, VPNs, non-Cisco network/firewall tech, wireless technologies Microsoft & Server Technologies: Windows Server, ActiveDirectory, SQL Server, Exchange, Office 365/Microsoft 365 Hardware & Backup: Server hardware (CPU/RAID/SCSI), workstations, mobile devices, data backup, and recovery Other Technologies More ❯
N3, Finchley, Greater London, United Kingdom Hybrid / WFH Options
YourRecruit
IT Glue Installing, configuring, and troubleshooting Microsoft Office Suite applications Configuring and testing workstation hardware, mobile devices, and peripheral devices Administering Windows Server and Microsoft 365 environments, including ActiveDirectory, file permissions, backups, and email systems Do you have the essential skills and requirements? Our client is seeking an experienced engineer with at least … challenges. Specifically, you should have experience with: Networking & Security: Cisco switching, VLANs, routing, firewalls, VPNs, non-Cisco network/firewall tech, wireless technologies Microsoft & Server Technologies: Windows Server, ActiveDirectory, SQL Server, Exchange, Office 365/Microsoft 365 Hardware & Backup: Server hardware (CPU/RAID/SCSI), workstations, mobile devices, data backup, and recovery Other Technologies More ❯
North London, London, England, United Kingdom Hybrid / WFH Options
YourRecruit
IT Glue Installing, configuring, and troubleshooting Microsoft Office Suite applications Configuring and testing workstation hardware, mobile devices, and peripheral devices Administering Windows Server and Microsoft 365 environments, including ActiveDirectory, file permissions, backups, and email systems Do you have the essential skills and requirements? Our client is seeking an experienced engineer with at least … challenges. Specifically, you should have experience with: Networking & Security: Cisco switching, VLANs, routing, firewalls, VPNs, non-Cisco network/firewall tech, wireless technologies Microsoft & Server Technologies: Windows Server, ActiveDirectory, SQL Server, Exchange, Office 365/Microsoft 365 Hardware & Backup: Server hardware (CPU/RAID/SCSI), workstations, mobile devices, data backup, and recovery Other Technologies More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Ashdown Group
and face-to-face, keeping users updated. Configure, maintain and test IT services, including meeting room technology and shared equipment. Support Microsoft 365 applications, Windows 10/11, ActiveDirectory, and Azure environments. Assist with the setup of new IT equipment, including desktop builds and network cabling. Deliver IT inductions and training for new joiners. Collaborate … with the wider IT team. About You 1–2 years’ experience in a 1st/2nd line IT support role. Knowledge of Windows OS, Microsoft Office/365, ActiveDirectory, and Azure. Strong communication skills, confident working with staff at all levels. Organised, proactive, and able to manage your own workload effectively. Keen to develop within More ❯
technology and/or support scenarios. Recognizes and identifies potential areas where existing policies and procedures require change or where new ones need to be developed to support active or new projects. Defines best practices for supporting recommended solutions. Maintains technical skills covering appropriate new and emerging technologies that enable business productivity and improved process procedures. What You … of IT experience that demonstrates increasing capability and responsibility; professional services experience preferred. Exceptional hardware troubleshooting and diagnosis skills. Expertise in supporting Windows 10 in large scale enterprise MicrosoftActiveDirectory Environment. Proficient knowledge of Microsoft server software, GP, AD, and system administration. Proficient knowledge in Microsoft Endpoint Configuration Manager. Excellent knowledge of CLI, VPN, remote … access and wireless technologies. Proficient knowledge of LAN/WAN networking technologies. Ability to thoroughly follow SOPs, checklists, and other instructions. Advanced knowledge of ActiveDirectory, Cisco UC (including Jabber), Mobile Device Support, and VPN. Excellent knowledge of Office O365. Excellent knowledge of conference room equipment and support. Comp TII A+ and MTA (Microsoft Technology Associate More ❯