Client Service Analyst (South London)
London, United Kingdom
Rfa
Client Service Analyst This position will provide Client support for all desktop and server related issues via telephone and/or a remote location. In addition to staying abreast of industry trends and best practices, you will provide technical assistance to computer system users including problem assessment/… a professional, calm manner and manage appropriate and realistic expectations to ensure overall Client satisfaction. Troubleshoot Tier 1-3 issues, including Active Directory, Exchange & BES Server, and DNS related issues. Manually log all phone calls made to the Service Desk, ensuring that all issues are captured in the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: