4 of 4 Permanent Break/Fix Jobs in London

ticketing system. To own end to end Incident and queue management, including 3rd party ticket management as well as requests for additional services hardware / software, system access, configuration, desk moves and setup, and support where IT presence is required. To engage escalation policies and procedures in order … ITIL Foundation Desirable. Methodical with attention to detail but prepared to meet customer expectations. Technical Knowledge Mac Hardware Jamf Apple Device Management Windows 10 / 11 Active Directory / Group Policy Microsoft Office 365 Windows Deployment Service Knowledge of Industry leading switches and wireless networks, including Fibre. Laptop ...

ticketing system. To own end to end Incident and queue management, including 3rd party ticket management as well as requests for additional services hardware / software, system access, configuration, desk moves and setup, and support where IT presence is required. To engage escalation policies and procedures in order … ITIL Foundation – Desirable. Methodical with attention to detail but prepared to meet customer expectations. Technical Knowledge Mac Hardware Jamf – Apple Device Management Windows 10 / 11 Active Directory / Group Policy Microsoft Office 365 Windows Deployment Service Knowledge of Industry leading switches and wireless networks, including Fibre. Laptop ...

structured cabling or WiFi Fault repairs Attend fault calls where the local engineer does not have the required skill set Attend escalated break-fix and problem calls Diagnose and / or repair faults to component level, or whole unit replacement where required Conduct ...

minute radius of the site – Commit to SLA. Ideally, have a background in inventory management - Such as warehouse stock taking The Role: Break fix type environment Physical part of the job - reacting to Ticketing system to handle small remedial tasks Remote plug ins from ...