1 to 25 of 66 Permanent CMDB Jobs in London

ideal candidate will have hands‐on experience delivering ServiceNow solutions in telecom BSS/OSS/Network environments, with deep expertise in CSDM, CMDB, TNI, CSM, ITSM, ITOM, Integrations, and TMF API frameworks. Knowledge of NowAssist and GenAI capabilities within ServiceNow is a strong advantage. This role requires a combination … Responsibilities Solution Design & Architecture Lead end-to-end design and configuration of ServiceNow solutions for telco processes. Align solution architecture with CSDM 4.0+, CMDB best practices, and enterprise data models. Design telecom-specific data models, service models, CI classes, and relationships using TNI (Telco Network Inventory) and extended CMDB classes. ...

Manage the end-to-end lifecycle of IT hardware and software assets, from procurement through to retirement. • Maintain accurate asset records within ITAM and CMDB systems. • Monitor software licensing compliance and identify potential risks. • Conduct regular asset audits and reconciliations across multiple data sources. • Develop and maintain asset management processes ...

Deep architecture experience across Atlassian Cloud and/or Data Center platforms.Expert-level knowledge of: Jira Software, JSM, Confluence, Bitbucket, Atlassian AnalyticsAdvanced Roadmaps, Assets (CMDB), AutomationScriptRunner/Forge/Connect app frameworksMarketplace apps (e.g., Xray, BigPicture, Insight/Assets, Tempo)Strong understanding of Agile scaling models (Scrum, Kanban, SAFe, LeSS ...

/NAS, backup platforms)Network (LAN/WAN, DC networking)Provide architectural solutions for scalable, resilient, and secure infrastructure platformsEnsure alignment with enterprise standards, CMDB, and configuration management practices.2. Capacity Planning & ManagementPerform capacity forecasting for compute, storage, and network resourcesAnalyze trends for CPU, memory, storage, IO, and network utilizationRecommend ...

build and release pipelines using Git, GitHub Actions or Azure DevOps. Experience integrating infrastructure workflows with ITSM tools such as ServiceNow and maintaining accurate CMDB data through automation. Experience with Ansible, Windows Server, Active Directory, Docker, Kubernetes, Azure Container Apps or AKS. Experience with Azure Cost Management, budgets, FinOps practices ...

endpoint and image strategy Intune/Configuration Manager Identity and access (AD/Entra ID, PAM, MFA) Secure collaboration, VDI, and remote access ITSM, CMDB, monitoring, EDR/XDR, and tooling consolidation Ensure TS security assurance and accreditation, working closely with cyber and accrediting authorities. Redesign service operations to improve ...

DescriptionRole – ServiceNow Functional Consultant Technology – ServiceNow Location – United kingdom, WarwickKey Skills: Technical: ServiceNow ITSM, ITIL, process design, functional consulting, requirements analysis, solution design, CMDB, service catalogue, workflow design, user stories, acceptance criteria, UAT, Agile delivery, reporting and stakeholder management.Soft Skill: Strong understanding of ITIL processes, ITSM operating models and ServiceNow ...

schedules, post-implementation reviews (PIR) and early-life support (ELS) periods to minimise risk during production go-lives.Knowledge & Asset Management: Ensure service management databases (CMDB), configuration items and support documentation are accurate before sign-off.Stakeholder & Vendor Management: Facilitate operational sign-offs across Service Desk, Infrastructure, Cybersecurity and Business Units.Requirements5+ years ...

Integrated Risk Management (IRM) ServiceNow certifications relevant to your specialism. Strong stakeholder management and communication skills. Experience delivering within large enterprise environments. Desirable CMDB, CSDM, Discovery and Service Mapping. ITIL, Agile or Scrum certifications. Experience in Public Sector or regulated environments. Domain separation and self-hosted ServiceNow environments. Team leadership ...

team development programmes that reduce reliance on third parties and keep platforms evolving from within Strong working knowledge of ServiceNow capabilities, ITSM, ITOM, CMDB, CSM, workflow automation and integration concepts Commercial acumen, experience with licence strategy, business case management, vendor governance and cost transparency Exceptional stakeholder management and communication skills ...

expertise in: o ServiceNow scripting (Client C Server-side) o Flow Designer o Integration Hub o Service Portal/Employee Centre o ATF o CMDB architecture.Strong experience with enterprise integrations (REST, SOAP, MID Server).Demonstrated experience delivering end-to-end implementations (design through deployment).Strong understanding of security model (ACLs ...

Security Clearance (SC) It would be great if you had Experience working within secure or highly regulated environments. Experience with MID Servers, Discovery, CMDB and Service Mapping. Experience with secure-by-design principles. Experience mentoring technical teams or leading architectural communities. ITIL v4 certification. Experience supporting pre-sales or technical ...

towards CTA) ServiceNow CSA and/or CIS certifications ITIL v4 Foundation or higher Experience within regulated, secure or government environments Knowledge of Discovery, CMDB, Service Mapping and MID Servers Please note: Due to the nature of the projects, candidates must be British Nationals and eligible for UK Security Clearance ...

Centre, SolarWinds NPM/NCM, NetBrain, Infoblox. • Vulnerability management: parsing Cisco PSIRT, Juniper JSA, and NVD CVE data. • ITSM integration: ServiceNow change management, CMDB for network asset tracking. • SD-WAN patching exposure (Cisco Viptela, VMware VeloCloud) is advantageous. SOFT SKILLS & COMPETENCIES • Strong risk assessment skills: balances urgency with network stability. ...

Experis - ManpowerGroup is seeking an ITAM Architect to define and govern enterprise IT Asset Management architecture across HAM, SAM, CMDB, and related platforms. You will shape strategies, drive governance, and coordinate with Infrastructure, Security and Finance teams. The role requires deep ITAM expertise, TOGAF/ITIL background, and hands ...

configure. Experience Required: Experience in Admin, Configuration & Development related activities in ServiceNow - Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset management, CMDB, Service Requests, SLM & Virtual Agent. Experience with IAM modules specifically Clear Skye identity governance and admin software (mandatory requirement) Experience on non-ITSM modules e.g. ...

ensure that all specific local and Federation requirements are met Updating and maintaining the IT assets in both locations as listed in the CMDB Qualifications & Experience We would like to hear from you if you have: Good verbal and written communication skills The ability to self-manage, organise, and prioritise ...

coaching and developing engineers Clear, pragmatic communication style with ability to engage technical and non-technical audiences Desirable experience Experience with inventory or CMDB platforms, Terraform Enterprise, vendor management or service management frameworks Why join us? Highly competitive compensation plus annual discretionary bonus Lunch provided via Just Eat for Business ...

practicesTrack record of coaching and developing engineersClear, pragmatic communication style with ability to engage technical and non-technical audiencesDesirable experience:Experience with inventory or CMDB platforms, Terraform Enterprise, vendor management or service management frameworksWhy join us Highly competitive compensation plus annual discretionary bonusLunch provided via Just Eat for Business ...

technical decisions aligned with enterprise strategy, security and technology standards.Configure and build scalable, resilient and upgrade-safe solutions across ServiceNow workflows, data models, CMDB, integrations and the wider technology landscape.Apply and follow architecture governance, design standards, quality gates and technical acceptance criteria across Deloitte, client and third-party delivery teams.Participate … across multiple workflows and modules.Strong technical expertise in JavaScript, platform APIs, REST/SOAP web services, integration patterns, data modelling and integration technologies.Experience configuring CMDB, configuration management and service-management solutions, supported by a sound understanding of ITIL and ITSM principles.Proven ability to align with architecture roadmaps and governance, make ...

Module Design: Architect solutions spanning IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM), and custom applications via App Engine. Data & CMDB: Anchor platform designs around the ServiceNow Common Service Data Model (CSDM) to ensure data accuracy and operational stability. Workshops & Planning: Lead technical design workshops, translating … with ServiceNow scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. Knowledge of ITIL/ITSM processes and best practices. Experience designing and implementing CMDB and Discovery. Excellent problem-solving, communication, and stakeholder management skills. Telecom domain Experience is MUST Preferred Qualifications ServiceNow Certified System Administrator (CSA). ServiceNow Certified ...

Cognizant Consulting seeks a skilled ServiceNow Architect with a Telco focus to lead design, configuration, and implementation across multiple ServiceNow modules. Strong CSDM/CMDB/TNI expertise and hands-on TELCO BSS/OSS delivery are expected, with NowAssist and GenAI capabilities enhancing operations. The role combines technical design ...

define requirements and deliver solutions to meet organisational needs including new deployments, upgrades, performance tuning and testing. • Implement and utilize asset inventory, configuration management database, capacity management, performance management, resource optimization, and security (access control, authorization, and accounting) for all technologies in scope. • Define requirements, perform research, evaluate vendors/ ...

Skills & Experience Experience configuring or designing workflows in ServiceNow or equivalent ITSM platforms. Understanding of ITSM processes including incident, change, problem, service request, CMDB, knowledge, continuity actions and reporting. Ability to convert process requirements into user stories, workflow designs, form requirements and data capture rules. Experience with evidence management, reporting ...

Enterprise Architect for ServiceNow to own the platform architecture, governance and roadmap and align with enterprise strategy. You will define the target architecture for CMDB/CSDM, ITSM, CSM, FSM and ITOM and drive integration, data governance and intelligent automation. You will lead architecture governance across delivery teams, partner with ...