10 of 10 Permanent CMDB Jobs in London

platform stability, performance, and availability. Manage upgrades, patching, releases, and platform maintenance. Maintain compliance with security, data privacy, and regulatory requirements. Oversee the quality and governance of the ServiceNow CMDB, Knowledge Base, and configuration data. Stakeholder Engagement: Build trusted relationships with stakeholders across all levels, including senior leadership, IT operations, and business units. Provide regular reports, dashboards, and updates on More ❯

IT service management framework (e.g., ITIL-aligned processes). Identify opportunities for automation, AI/analytics-based insight, and process efficiency within service operations. Develop and maintain service documentation, CMDB accuracy, and knowledge base articles. Act as the key contact for business stakeholders on operational technology matters and End User Compute education/upskilling. Communicate service performance, risks, and planned More ❯

in top-tier firms or large-scale transformation programs. Have experience working with retail ERP systems (e.g., SAP, Oracle), logistics platforms, and POS systems. Have exposure to infrastructure automation, CMDB tools (e.g., ServiceNow), and hybrid cloud environments. Qualifications: 12+ years of experience in IT infrastructure, with 5+ years in M&A-related projects. Strong domain knowledge in Retail, CPG, and More ❯

end architecture across ServiceNow modules (e.g., ITSM, ITOM/Discovery/Service Mapping, HRSD, CSM, SPM/App Engine). Define data models and align with CSDM standards; establish CMDB strategy, health, and governance. Create high-level and detailed solution designs, sequence diagrams, and integration contracts. Salesforce Integration Architect integrations between ServiceNow and Salesforce (e.g., Service Cloud/Sales Cloud … experience, including 3+ years in an Architect role leading enterprise implementations. Deep expertise with ServiceNow modules such as ITSM, ITOM (Discovery/Service Mapping), CSM, HRSD ; strong CSDM and CMDB governance experience. Proven experience designing and delivering ServiceNow Salesforce integrations (REST/SOAP, OAuth, IntegrationHub, MuleSoft or similar). Strong knowledge of Agile delivery and ITIL processes; able to set More ❯

lifecycle of IT hardware, asset tracking and vendor purchasing activity across EMEA & APAC regions. The role supports asset lifecycle from acquisition through disposal and plays a key role in CMDB and IT operational improvement. Responsibilities Manage and track IT hardware assets through full lifecycle ServiceNow CMDB asset administration and reporting Oversee hardware ordering, vendor coordination and invoice alignment Manage equipment … auditable purchase history and vendor compliance Prepare asset reporting via Excel/ServiceNow/PowerBI Required Experience Experience in IT asset management Knowledge of procurement workflows & vendor management ServiceNow CMDB or similar CMDB tool experience Excel (intermediate), reporting skills Strong coordination/organisation/communication skills Desirable Financial services Office moves/hardware logistics ITIL foundation Keywords IT Asset/… Asset Coordinator/Asset Lifecycle/CMDB/ServiceNow/Hardware/Inventory/Procurement/Vendor/SLA/Purchasing/EMEA/APAC/Logistics More ❯

lifecycle of IT hardware, asset tracking and vendor purchasing activity across EMEA & APAC regions. The role supports asset lifecycle from acquisition through disposal and plays a key role in CMDB and IT operational improvement. Responsibilities Manage and track IT hardware assets through full lifecycle ServiceNow CMDB asset administration and reporting Oversee hardware ordering, vendor coordination and invoice alignment Manage equipment … auditable purchase history and vendor compliance Prepare asset reporting via Excel/ServiceNow/PowerBI Required Experience Experience in IT asset management Knowledge of procurement workflows & vendor management ServiceNow CMDB or similar CMDB tool experience Excel (intermediate), reporting skills Strong coordination/organisation/communication skills Desirable Financial services Office moves/hardware logistics ITIL foundation More ❯

Consultants – Inside IR35 Fully Remote | 3–6 Month Contracts | Inside IR35 (Client Payroll – Employer’s NI Covered) We’re hiring two ServiceNow Consultants to join a major ITSM and CMDB transformation programme. Both roles are fully remote and inside IR35, with payroll run directly by the client. Role 1: ServiceNow Consultant – Change Management Key Focus Areas: Delivery of modern Change … Management processes Implementing Change Models , approval workflows & risk assessments Integration with DevOps pipelines Strong understanding of ITSM and best-practice governance Role 2: ServiceNow Consultant – CMDB Key Focus Areas: Deep knowledge of Discovery and IRE rules CMDB integrations and Service Mapping/Modelling Working with the Common Service Data Model (CSDM) CI clean-up, data quality and CMDB governance Details More ❯

support dynamic cloud infrastructure. Write and troubleshoot JavaScript-based business rules, script includes, and workflow scripts within ServiceNow. Collaborate with cloud and infrastructure teams to ensure accurate and timely CMDB updates. Monitor and improve Discovery performance and ECC Queue processing. Qualifications: Proven experience with ServiceNow Discovery, especially in AWS environments. Strong proficiency in JavaScript within the ServiceNow platform. Familiarity with … CMDB architecture, event-driven automation, and MID Server configuration. Experience with AWS services and cloud resource modelling. Ability to analyze Discovery logs and optimize probe/sensor performance Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and More ❯

Develop and debug JavaScript-based business rules, script includes, and workflow scripts within the ServiceNow platform. Partner with cloud and infrastructure teams to maintain accurate and up-to-date CMDB records. Track and enhance the performance of ServiceNow Discovery and optimize ECC Queue processing. Required Skills: Strong experience with ServiceNow Discovery , especially in AWS environments . Strong proficiency in JavaScript … within the ServiceNow platform. Familiarity with CMDB architecture , event-driven automation , and MID Server configuration . Experience with AWS services and cloud resource modelling. Ability to analyze Discovery logs and optimize probe/sensor performance To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and More ❯

Develop and debug JavaScript-based business rules, script includes, and workflow scripts within the ServiceNow platform. Partner with cloud and infrastructure teams to maintain accurate and up-to-date CMDB records. Track and enhance the performance of ServiceNow Discovery and optimize ECC Queue processing. Required Skills: Strong experience with ServiceNow Discovery , especially in AWS environments . Strong proficiency in JavaScript … within the ServiceNow platform. Familiarity with CMDB architecture , event-driven automation , and MID Server configuration . Experience with AWS services and cloud resource modelling. Ability to analyze Discovery logs and optimize probe/sensor performance To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and More ❯