1 to 25 of 61 Permanent CMDB Jobs in London

managing SIAM Proven ITSM tooling implementation experience, such as ServiceNow, BMC Helix, or equivalent ITSM tools Proven experience in designing, implementing and managing a CMDB Supporting customers through Transformation journeys (i.e. Journey to Cloud) Experience with large-scale transformation and managed service solutioning, with associated estimating and sales processes Experience ...

Configuration and Catalogue Analyst, you'll play an important role in maintaining the accuracy and integrity of our IT Configuration Management Database (CMDB) and Service Catalogue. Working closely with technical teams, you'll ensure configuration records and service information are well governed, up to date, and accessible. You'll support … passion for delivering high-quality IT services in a collaborative environment. What You’ll Do Maintaining the accuracy and integrity of our CMDB and Service Catalogue, ensuring configuration data, service information and key IT assets are up to date, well governed and aligned to ITIL best practice. Supporting effective ...

REST/SOAP APIs, webhooks, IntegrationHub, MID Server, JSON/XML, OAuth and secure authentication. ITSM: Incident, Problem, Change, Request, Knowledge, Service Catalogue and CMDB processes. Delivery: Requirements, design, testing, deployment, troubleshooting, documentation and stakeholder communication. Desirable skills and experience ServiceNow CSA, CAD or relevant CIS certification. Experience with ...

ServiceNow Architect, ServiceNow Solution Architect, Technical Architect or Senior Developer on large, complex implementations Strong knowledge of core ServiceNow modules, such as ITSM, ITOM, CMDB/CSDM, and ideally SecOps. Experience designing integrations using REST/SOAP APIs, MID Servers and IntegrationHub A solid understanding of platform governance, data models ...

ServiceNow Solution Architect, Technical Architect or Senior Developer on large, complex implementations Strong knowledge of core ServiceNow modules, such as ITSM, ITOM, CMDB/CSDM, and ideally SecOps. Experience designing integrations using REST/SOAP APIs, MID Servers and IntegrationHub A solid understanding of platform governance, data models and upgrade ...

platforms like Splunk, Microsoft Sentinel, or Google Chronicle to satisfy monitoring requirements (CIS Control 8). Asset Management: Implementation of automated discovery tools (e.g., CMDB Lansweeper) to maintain a dynamic inventory of hardware and software (CIS Controls 1 & 2). Network & Endpoint Security: Micro‐segmentation: Expertise in network design ...

/Lead Architect . Key Skills: Strong ServiceNow ITOM, Event Management & Event-to-Incident Automation Hands-on ServiceNow FSM, Dynamic Scheduling & Dispatching Strong ITSM, CMDB & CSDM knowledge Experience with Discovery, Service Mapping & Operational Intelligence Integration expertise using REST/SOAP, IntegrationHub & MID Server Experience integrating ServiceNow with Splunk, Dynatrace, SolarWinds ...

Service Management, Operations, Infrastructure, Security and Development teams to drive continuous improvement. What You'll Do: Administer and configure ServiceNow (Incident, Change, Problem, Request, CMDB modules) Support PagerDuty services, schedules, and escalation policies Build operational dashboards and KPI reporting (Power BI, ServiceNow, Excel) Assist with workflow automation and system integrations ...

data to drive service improvement, automation, and shift-left opportunities. Own observability tooling, platform governance, onboarding standards, and lifecycle management. Ensure integration with ITSM, CMDB, and service mapping to strengthen service models and impact assessment. Track platform usage, costs, KPIs, and outcomes, providing clear reporting to technology and business stakeholders. ...

response architectures covering analytics rules, MITRE ATT&CK-aligned use cases, threat hunting, workbooks, watchlists, automation and SOAR playbooks. Design secure integrations with ITSM, CMDB, threat intelligence, vulnerability management, identity, network and incident response processes. Produce and own architecture artefacts including requirements, High-Level Designs (HLDs), Low-Level Designs (LLDs ...

requests such as IAM or tool provisioning in line with contracted SLAs Provide technical, operational and communication support during major incidents or outages Maintaining CMDB records including patches, upgrades and licences Talking with end users and/or Level 1 agents to determine the nature of problems, diagnosing the source ...

expertise in: o ServiceNow scripting (Client C Server-side) o Flow Designer o Integration Hub o Service Portal/Employee Centre o ATF o CMDB architecture.Strong experience with enterprise integrations (REST, SOAP, MID Server).Demonstrated experience delivering end-to-end implementations (design through deployment).Strong understanding of security model (ACLs ...

include a complete operational service wrapper. Validate support model, support hours, incident/request/problem processes, escalation paths, monitoring, runbooks, knowledge articles, RACI, CMDB and service catalogue updates. Ensure structured handover into Service Operations, including hypercare where required. ITSM Delivery Oversight Oversee the effectiveness of ITSM processes as they ...

widget creation. Implement solutions using Flow Designer, Integration Hub, and Orchestration. Integrations & ITOM Design and implement integrations between ServiceNow and third-party systems, including CMDB and event management tools. Architect and manage ITOM solutions, including Discovery, Service Mapping, and Event Management. Manage and support MID Server architecture and deployments. Operations ...

requests such as IAM or tool provisioning in line with contracted SLAs Provide technical, operational and communication support during major incidents or outages Maintaining CMDB records including patches, upgrades and licences Talking with end users and/or Level 1 agents to determine the nature of problems, diagnosing the source ...

drive high performance. What you’ll bring Extensive experience managing enterprise platforms, with significant ServiceNow expertise. Strong knowledge of ServiceNow products including ITSM, CMDB, HRSD and related capabilities. Proven experience developing and executing platform strategies and roadmaps. Experience leading technical teams within complex, large-scale organisations. Strong stakeholder management ...

across all of them. Main Responsibilities Service Management & Transformation Design, implement, and embed a full ITIL‐based ITSM framework (incident, problem, change, request, knowledge, CMDB, etc.) within 6 months. Define and publish the enterprise service catalogue, SLAs, OLAs, and KPIs aligned with business needs. Drive a shift from reactive ...

firewall, proxy, certificate and platform connectivity issues Support vulnerability management, security hygiene and compliance improvement programmes Integrate Tanium with surrounding technologies such as ServiceNow, CMDB, identity and security platforms Lead customer workshops, design reviews, demonstrations and technical presentations Provide technical leadership, mentoring and assurance to other consultants and engineers Identify ...

Cloud, Azure, Databricks, data life cycle management, master data systems, legacy data warehouse, workplace productivity tools) and technology operations support services (e.g. service desk, CMDB). Experience of working in a large enterprise or FTSE 100 organisation. How this role fits into the wider Bank: This role is central ...

experience and certification (CSA, CAD, CIS or equivalent)* Proven ability to design, configure, and implement ServiceNow solutions, and understanding of ServiceNow data model, CMDB, CSDM and core platform capabilities* Experience with core ITIL functions (Incident, Problem, Change, Request)## **Desirable Skills/Experience*** Experience building and supporting secure integrations (REST ...

SaaS and internet-facing attack surfaces. Partner with the Asset Management team to ensure exposure data is anchored to an accurate, authoritative asset inventory (CMDB), including ownership, business service mapping and criticality tiering. Ensure exposure coverage includes misconfigurations, cloud posture, identity and access weaknesses, external attack surface and unmanaged ...

configure. Experience Required: Experience in Admin, Configuration & Development related activities in ServiceNow - Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset management, CMDB, Service Requests, SLM & Virtual Agent. Experience with IAM modules specifically Clear Skye identity governance and admin software (mandatory requirement) Experience on non-ITSM modules e.g. ...

coaching and developing engineers Clear, pragmatic communication style with ability to engage technical and non-technical audiences Desirable experience Experience with inventory or CMDB platforms, Terraform Enterprise, vendor management or service management frameworks Why join us? Highly competitive compensation plus annual discretionary bonus Lunch provided via Just Eat for Business ...

ServiceNow Platform Specialist, and share solution-specific documentation, technical guidance and knowledge across the ServiceNow Platform team. Work with the ServiceNow Data and CMDB Specialist where solutions create, use or change CMDB or platform data, to keep data quality and governance on track. Collaborate across the ServiceNow Platform team, business … from scratch and delivering enterprise workflows across multiple ServiceNow product areas, such as Security Operations, Workplace Service Delivery, Contract Management, Discovery and ITSM, including CMDB and external data integration where relevant. Experience configuring or implementing ServiceNow AI capabilities is desirable. Candidates should otherwise demonstrate a strong understanding of, and ability ...

design. Automation (Python): Build and maintain Python scripts/tools to automate discovery tasks, reporting, access workflows, and integration with APIs/logging/CMDB-type systems where relevant. Operations & troubleshooting: Diagnose SSH connectivity/auth issues, support incident/problem management, and drive continuous improvement via metrics and documentation. ...