and frameworks Strong technical & hands on experience in multiple ServiceNow product suites - ITSM, ITAM, ITOM, Now Assist, etc & other related applications & 3rd party software integrations with ServiceNow. Experience with CMDB design, architecture, and implementations, MID Server management, Discovery, Service Mapping, ATF. Experience in Glidescripting, Python, JavaScript, REST/SOAP APIs, HTML, CSS, Workflow and UI development and Service Portal Concepts … PyTorch) and LLM fine-tuning techniques. ITIL certification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB or asset integrations in ServiceNow. Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HR. Exposure to HRSD, IRM More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
and frameworks Strong technical & hands on experience in multiple ServiceNow product suites - ITSM, ITAM, ITOM, Now Assist, etc & other related applications & 3rd party software integrations with ServiceNow. Experience with CMDB design, architecture, and implementations, MID Server management, Discovery, Service Mapping, ATF. Experience in Glidescripting, Python, JavaScript, REST/SOAP APIs, HTML, CSS, Workflow and UI development and Service Portal Concepts … PyTorch) and LLM fine-tuning techniques. ITIL certification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB or asset integrations in ServiceNow. Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HR. Exposure to HRSD, IRM More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
and frameworks Strong technical & hands on experience in multiple ServiceNow product suites - ITSM, ITAM, ITOM, Now Assist, etc & other related applications & 3rd party software integrations with ServiceNow. Experience with CMDB design, architecture, and implementations, MID Server management, Discovery, Service Mapping, ATF. Experience in Glidescripting, Python, JavaScript, REST/SOAP APIs, HTML, CSS, Workflow and UI development and Service Portal Concepts … PyTorch) and LLM fine-tuning techniques. ITIL certification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB or asset integrations in ServiceNow. Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HR. Exposure to HRSD, IRM More ❯
for ensuring that incidents are resolved in a timely manner, problems are identified and remediated, and changes are managed effectively to minimize disruption to the business. In addition, the CMDB data quality in the regions as basis for all ITSM processes will be another key responsibility. A key focus for the role holder will be to Identify, Develop and Implement … Stay abreast of industry trends and best practices related to incident, problem, and change management and apply this knowledge to continuously improve the organization's processes Ensure and maintain CMDB data quality (Cis and Apps) for the region in close collaboration with the global ServiceNow team and infrastructure chapters Qualifications Position Requirements Bachelor's degree in Computer Science, Information Systems More ❯
Improvement: Serve as the single point of contact for business and supplier stakeholders. Define and monitor SLAs, holding partners accountable for delivery. Drive continuous service improvement initiatives and manage CMDB updates. Base location - Hybrid - Hampton Coal Wharf, London Working pattern - 36 hours Monday to Friday. What you should bring to the role: Essential Experience: Ability to gain SC Clearance. IT More ❯
process solutions for HR and IT teams, particularly within the Joiner/Mover/Leaver processes, including workflow automation, form design, and catalog item configuration. Configure and maintain the CMDB, including CI class creation/modification and relationship mapping to ensure data integrity and support ITSM processes like Problem Management. Develop custom applications and modules within the ServiceNow platform to More ❯
solving skills, creative solution building, and the ability to work collaboratively across departments. What makes this role interesting? Platform Development and Configuration: Implement and maintain features in ITSM, ITOM, CMDB, SPM, AppEngine, Custom Applications, and Service Portal. Work on platform capabilities like Predictive Intelligence, Flow Designer, Virtual Agent, Workspaces, Catalog Builder, and UI Builder. Develop, configure, and maintain custom modules More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Lorien
ServiceNow Solution Architect - Hybrid Working Our client, a global Insurance broker, are currently looking to hire an ServiceNow Solution Architect with key skills in ServiceNow and CMDB. This role would be hybrid working with the client site based in London. More ❯
ServiceNow Solution Architect - Hybrid Working Our client, a global Insurance broker, are currently looking to hire an ServiceNow Solution Architect with key skills in ServiceNow and CMDB. This role would be hybrid working with the client site based in London. More ❯
are operationally ready before go-live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance Coordinating IT health checks and More ❯
are operationally ready before go-live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance Coordinating IT health checks and More ❯
are operationally ready before go-live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance Coordinating IT health checks and More ❯
to the optimization of ITIL-aligned processes, in particular Incident, Request, Problem, Change, and Service Level Management. Maintain documentation of reporting methodologies, definitions, and data sources within ServiceNow. Support CMDB data integrity and integration for accurate reporting and analysis. Gather business and technical requirements for IT reporting needs and translate them into ServiceNow reporting solutions. Present key findings and insights More ❯
IT Manager Purpose To be part of the IT Leadership Team in Europe focused on education and learning through the delivery of quality IT services and associated support to schools, departments, and associated businesses. This role will manage the IT More ❯
Onsite 5 days a week/Travel and accommodation subsidised/£negotiable/6 months + I am seeking highly experienced and proactive CMDB Consultant with deep expertise in Ivanti and ConfigurationManagementDatabase (CMDB) implementations. This role is pivotal in bridging the gap between technical delivery and business needs, ensuring that CMDB solutions are effectively designed, implemented, and aligned … with best practices. Key Responsibilities: Lead and support the implementation of CMDB solutions, with a strong focus on Ivanti. Act as a key liaison between service providers and customers, ensuring clear communication and alignment of requirements. Provide expert guidance on CMDB best practices, solution design, and strategic direction. Drive the adoption of ITIL v4 principles, particularly in configuration and asset … buy-in, and successful delivery. Operate with a delivery-focused mindset, proactively identifying and resolving blockers, and ensuring timely decision-making. Play a critical role in environments with low CMDB maturity, helping to shape direction and deliver value quickly. Required Skills & Experience: Extensive hands-on experience with CMDB implementations. Proven experience working with Ivanti as a service provider. Strong understanding More ❯
alignment withITIL best practicesand automated workflows. LeadService Asset and ConfigurationManagement (SACM), ensuringaccurate and real-time management of software and IT assets within the CMDB. Drive continuousenhancements to the CMDB, improvingvisibility, compliance, and lifecycle managementof IT assets. Security, Compliance & Risk Management: Embedsecurity and compliance into operational workflowswith automated security controls. Ensure adherence toISO 27001, NIST, SOC 2, GDPR, and cloud More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Lorien
ServiceNow Solution Architect - Hybrid Working Our client, a global Insurance broker, are currently looking to hire an ServiceNow Solution Architect with key skills in ServiceNow and CMDB. This role would be hybrid working with the client site based in London. More ❯
ServiceNow Solution Architect - Hybrid Working Our client, a global Insurance broker, are currently looking to hire an ServiceNow Solution Architect with key skills in ServiceNow and CMDB. This role would be hybrid working with the client site based in London. More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Lorien
ServiceNow Solution Architect - Hybrid Working Our client, a global Insurance broker, are currently looking to hire an ServiceNow Solution Architect with key skills in ServiceNow and CMDB. This role would be hybrid working with the client site based in London. More ❯
SAN/NAS, backup, replication) Networking (LAN/WAN, firewalls, load balancers) IAM (Active Directory, DNS, DHCP) Skilled in designing HA/DR enterprise solutions Experience with discovery tools, CMDB, orchestration, and automation Familiar with ITSM and service transition practices Excellent communication skills, able to explain technical concepts to varied audiences Candidates must hold an active SC Clearance* Desirable Skills More ❯
SAN/NAS, backup, replication) Networking (LAN/WAN, firewalls, load balancers) IAM (Active Directory, DNS, DHCP) Skilled in designing HA/DR enterprise solutions Experience with discovery tools, CMDB, orchestration, and automation Familiar with ITSM and service transition practices Excellent communication skills, able to explain technical concepts to varied audiences Candidates must hold an active SC Clearance* Desirable Skills More ❯
SAN/NAS, backup, replication) Networking (LAN/WAN, firewalls, load balancers) IAM (Active Directory, DNS, DHCP) Skilled in designing HA/DR enterprise solutions Experience with discovery tools, CMDB, orchestration, and automation Familiar with ITSM and service transition practices Excellent communication skills, able to explain technical concepts to varied audiences Candidates must hold an active SC Clearance* Desirable Skills More ❯
building and configuring end-user compute hardware and ensuring the IT build areas are to standard. This role will maintain the accuracy and integrity of config data within ITSM & CMDB tools, ensuring that they are aligned with ITILv4 & USS policies and practices. You will act as a central point of contact for managing the supporting configuration-related queries and contribute More ❯
in change advisory boards, governance forums, and design reviews. Framework Development: Contribute to the evolution of service design methodologies and best practices, such as ITIL and TOGAF. Service Catalogue & CMDB: Support the ongoing development of the service catalogue and configurationmanagementdatabase (CMDB) architecture. Skills & Experience Required Essential: Proven experience in IT service architecture, ITSM, or service design roles within More ❯
London, England, United Kingdom Hybrid / WFH Options
developrec
phases What We’re Looking For: Proven experience as a ServiceNow Business Analyst Strong configuration experience: Business Rules, Client Scripts, Workflows, Form Design, UI Actions Familiarity with CSM, ITSM, CMDB, Service Portal, Service Catalogue, Performance Analytics, and Reporting Strong understanding of the ServiceNow platform and lifecycle Excellent stakeholder management skills being confident challenging clients constructively and advising on best practices More ❯