8 of 8 Permanent Capacity Management Jobs in London

experience. Well versed with Physical DC Infra and different OS or devices like Servers/Networks/Firewall/Storage etc. Vendor coordination, SLA management, reporting Location -London, UK Onsite role Workforce Optimization Job Description Profile/Role Description Expert level understanding of Contact Center Components, solutions, Call flow … Integrations. Excellent understanding in Workforce Optimization solutions like Quality Management, Workforce Management, Analytics and Reporting. (Calabrio/Verint/NICE/Zoom etc.) Strong Experience with standard Call recording technologies Strong Experience with Contact Center Solution Integrations with Workforce Optimization suites. (Calabrio/Verint/NICE/Zoom ...

service that enables effective research lab operations. The role ensures research concepts transition predictably and efficiently from idea to execution through strong feasibility planning, capacity management, and quality enablement. The TPM acts as the single orchestration point across researchers, lab operations, SMEs, and delivery teams. Key Responsibilities 1. … with feasibility SMEs to validate technical and operational viability Outcome: Research scenarios are fully planned before entering the lab, reducing rework and delays. 2. Capacity Planning & Operational Rhythm Own weekly capacity planning and review cadence Track planned vs. actual delivery and manage variances Maintain a 2–3 weeks ...

service that enables effective research lab operations. The role ensures research concepts transition predictably and efficiently from idea to execution through strong feasibility planning, capacity management, and quality enablement. The TPM acts as the single orchestration point across researchers, lab operations, SMEs, and delivery teams. Key Responsibilities 1. … with feasibility SMEs to validate technical and operational viability Outcome: Research scenarios are fully planned before entering the lab, reducing rework and delays. 2. Capacity Planning & Operational Rhythm Own weekly capacity planning and review cadence Track planned vs. actual delivery and manage variances Maintain a 2–3 weeks ...

infrastructure built on Solace PubSub+, ensuring high availability, optimal performance, and reliability across production and non-production environments. This includes working on incident response, capacity planning, WAN optimization, and system observability using tools like Prometheus and Grafana . Key Responsibilities: Administer and maintain Solace PubSub+ appliances and software brokers … environments , ensuring low-latency, secure, and reliable messaging. Collaborate with development and application support teams to troubleshoot message flow issues and integration problems. Perform capacity planning , scaling, and tuning of Solace infrastructure to meet current and future demand. Automate routine maintenance tasks and support continuous improvement of operational processes. ...

systems improvement. Develop and maintain project plans, schedules, and milestones. Act as the primary escalation point for all project-related issues. Coordinate resource planning, capacity management, and task allocation across project teams. Ensure all project activities, risks, KPIs, and deliverables are monitored and managed effectively. Oversee system configuration … user acceptance testing (UAT), including scenario creation and documentation. Build, analyse, and present management reports to support decision-making and highlight key insights. Identify process and policy updates required to support improvements. Produce high-quality documentation including process maps, workflow diagrams, and functional specifications. Ensure compliance with payroll legislation ...

Role This role is responsible for guiding software engineering teams through a blend of strong delivery management and hands-on technical leadership. It ensures accountability for delivery outcomes while contributing architectural insight, making certain that solutions are thoughtfully designed, scalable, and aligned with agreed standards. In addition, the role … architecture and implementation. Deep understanding of CI/CD, automation, DevOps practices, and observability maturity models. Strong ownership of delivery outcomes, including resource planning, capacity management, and accountability for results. Demonstrated success improving engineering standards, governance, and technical best practices. Experience driving adoption of new tools, frameworks ...

Cross-Functional Coordination Coordinate daily with design, development, and strategy teams to keep projects moving Work closely with senior leadership on resource planning and capacity management Ensure briefs are clear, handoffs are clean, and teams have what they need to deliver their best work Provide feedback loops … leadership on delivery trends, efficiency opportunities, and process improvements Who We Are Looking For 2 plus years of experience in project management within a digital agency or ecommerce environment Experience managing web build projects, ideally on Shopify or similar platforms Strong organisational skills with the ability to manage multiple ...

providing coaching, performance feedback and career development support Establish best practices, engagement frameworks and delivery standards across the team Support resource planning, prioritization and capacity management across accounts Fraud & Risk Expertise Demonstrate deep expertise across fraud, identity and risk management, applying industry best practices to customer ...