1 of 1 Permanent Contact Management Jobs in London

strategy while maintaining team motivation and focus. Strong commercial acumen, understanding how digital transformation has a direct financial impact. Strong internal and external stakeholder management skills – able to influence at all levels (Bottom to top) and sell the “story”. A technical qualification is not needed for the role … move the industry forward. Customer and Operational Transformation Lead a generational digital operational performance system and process transformation – including AI-led disruption response management, Real time Live train tracking and planning, asset monitoring, and safety planning. Direct the technology strategy for Customer Contact Transformation Programme in the Customer ...