5 of 5 Permanent Customer Support Engineer Jobs in London

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.comAbout the team: The role is part of a 24x7 global support team. You may be required to work overnight or weekends, as needed. Occasional travel may also be required. ...

Senior Software Engineer- Customer Support About M&S Marks & Spencer is transforming how it operates as a digital-first, engineering-led retailer. Our Digital & Tech teams build the services, platforms and experiences used by millions of customers and thousands of colleagues across stores, websites, apps and support … create inclusive teams where people can bring their whole selves to work. About the role We are looking for a backend-focused Senior Software Engineer to design, build and operate the services and experiences that power our Contact Centre . You will work as a strong individual contributor within ...

Requirements Location: Hybrid working - Becrypt Head Office/Home WorkingResponsible to: Helpdesk ManagerJob Purpose: Becrypt are looking for a driven and customer focused individual to join their Customer Support Helpdesk team as a Tier 1 Customer Support Engineer. You will provide first line technical support and expertise. You will report to the Helpdesk Manager for technical direction and guidance.Principal duties and responsibilities: Act as the primary technical support contact for the client both remotely and on-site when neededProvide support to users via telephone, email, remote control, and in-personAccurately log incidents ...

Requirements Location: Hybrid working - Becrypt Head Office/Home Working with Occasional Customer Site VisitsResponsible to: Helpdesk ManagerJob Purpose: Becrypt is seeking a motivated and customer-focused Tier 2 Customer Support Engineer to join our Service Desk team. In this role, you will provide second … line technical support, troubleshoot complex issues, and collaborate with internal teams and customers to ensure reliable and high-quality service delivery. You will play a key role in maintaining system performance and improving support processes. You will report to the Service Desk Manager for technical direction and guidance.Principal ...

Staff Software Engineer- Customer Support About M&S Marks & Spencer is transforming how it operates as a digital-first, engineering-led retailer. Our Digital & Tech teams build the services, platforms and experiences used by millions of customers and thousands of colleagues across stores, websites, apps and support … create inclusive teams where people can bring their whole selves to work. About the role We are looking for a backend-focused Staff Software Engineer to provide technical leadership across our Contact Centre. This is a hands‐on, high‐leverage engineering role: you will solve the most complex technical ...