3 of 3 Permanent Customer Support Engineer Jobs in London

Lab Support Engineer, Customer Experience & Business Trends Are you a systems administrator, firmware developer, or IT support specialist who loves building end to end automated solutions to drive Amazon digital products improvement? If so, the Automation team under Customer Experience and Business Trends (CXBT) needs your help. We build automated solutions with both hardware and … software to measure customer experience and digital product performance on the end devices. We are seeking a Lab Support Engineer to support us in assembling and maintaining experimental setups and hosts for our Lab. As the demand for devices in our lab continues to grow and we expand the horizon to new and challenging work streams … we need engineers who stand ready to build and scale our production fleet, investigate and resolve complex technical issues in short notice. As a Lab Support Engineer, you will be the first point of contact for software engineers and managers who request for additional setups and modifications to be carried out through vendors or in-house. You will More ❯

VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence. "VAST's data management vision is the … manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud. Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a … pivotal time in our company's growth and at a pivotal point in computing history. Summary As a Customer Support Engineering team you will be regarded as a VAST Data technical expert and, as such, you will be involved in daily technical operations and escalations. You will be a part of VAST "Flight Crew" for our customers, working More ❯

brands, including Snap, Robinhood, DoorDash, and Zillow. Learn more at Chronosphere.io . Follow at LinkedIn and X . About the role You will be a key contributor to our Customer Success team. You'll address technical issues encountered by our customers. They will come to you first, and trust you to understand the urgency and get the situation resolved. … You will work closely with the customer and build up a relationship with their team. You will work closely with the internal account team (CSA & SA), and when necessary you'll involve the internal engineering and product teams. In This Role You Will Bring all the diverse and great aspects of your authentic self to work every day. Work … correctly decide whether to involve the engineering team. Collaborate directly with the engineering team to isolate and fix problems and also identify areas of improvement to better serve our customer's needs. Confirm that delivered fixes really address the original concern. Contribute to documentation and knowledge base articles. You Must Have 5+ years of experience in an engineering or More ❯