Manager is responsible for the overall management, maintenance and improvements of the Raiser’s Edge/RE NXT CRM system. This role ensures the accuracy and integrity of the data, supports fundraising efforts, and provides training and support to staff. Additionally, the Database Administrator will oversee the daily operation, security, and accuracy of JNF UK’s CRM system. Key … Responsibilities Database Management & Integrity Oversee the daily operation, maintenance, and security of Raiser’s Edge/NXT Conduct regular audits and quality control checks to eliminate inconsistencies Lead data standardisation efforts for campaign assignments, constituent records, and financial reconciliation Implement de-duplication protocols and improve data entry processes. Project Management & CRM Optimisation Lead a structured CRM improvement project … s Edge/NXT usage Monitor user practices and perform audits to ensure consistency and accuracy. Process Documentation Develop and maintain comprehensive documentation for all CRM-related activities Ensure data entry, reporting, and appeal procedures are clearly outlined and up to date. Data Segmentation Provide data segmentation for appeals and email campaigns Clean extracted data and More ❯
the world's leading learning company, dedicated to helping individuals achieve their goals through impactful learning experiences. With approximately 20,000 employees, Pearson provides digital content, assessments, qualifications, and data to customers in nearly 200 countries. Their mission is to drive personal breakthroughs through learning, making a real-life impact worldwide. About the Role We are looking for a … Customization & Development: Create and maintain custom fields, objects, page layouts, and workflows to improve system operations. Reporting & Insights: Develop reports, dashboards, and custom views to provide valuable business insights. Data Management: Maintain data integrity by managing imports, exports, de-duplication, and troubleshooting data issues. User Support & Training: Provide training and support to users, ensuring effective Salesforce usage. … Salesforce Administrator Salesforce Administrator certification (ADM 201) required Strong knowledge of Salesforce Lightning Experience, Service Cloud, and Sales Cloud Proficiency in creating custom reports, dashboards, and objects Experience with data management tools like Data Loader and Workbench Familiarity with Salesforce automation tools like Flow, Process Builder, and Workflow Rules Strong problem-solving skills with the ability to work More ❯
s E-Discovery platform. You'll work across a range of legal use-cases - from E-Discovery and Early Case Assessment (ECA) to requests for personal information such as Data Subject Access Requests (DSARs). Luminance Discovery operates as an autonomous unit within Luminance, with its own commercial and product strategy, which means we move fast, iterate, build and … commercial and operational activities - leading project onboarding, managing project setup, delivering tailored training and providing first-line support. Responsibilities Lead onboarding for new users - guiding project scoping, advising on data collection best practices, appropriate file formats and processing timelines. Support data uploads (small and large) and manage pre-processing tasks (e.g. deNISTing, loadfiles & overlays) Work with customers to … initial setup of review structures and workflows, including using AI-assisted review (Deep Coding), providing advice on review strategies for specific project types. Support end-to-end workflows from data upload through to production. Directly handle complex tasks including redactions, reporting and productions. Act as first-line support, handling technical queries and requests (working with the Site Reliability Team More ❯
