Onsite Desktop Support Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider based in the City of London. This role will involve working onsite at client premises with travel to clients mainly within the London … the pass mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite Desktop Support Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills. Working as an Onsite Desktop Support Engineer/2nd … to customers. This is an exciting opportunity to join an industry-leading company that can offer additional training, support and career development opportunities. DUTIES Your duties as the Onsite Desktop Support Engineer/2nd Line Technical Support Technician include: Provide Deskside technical support to end users. Log and classify incidents and requests raised in person or via the More ❯
Job Description: Desktopengineer Location: Blackfriars Road, London Hours: cover between 0700 & 1900 pm (7.5 hours per day) Requirements: SC Clearance & DV for MOD sites Our Ring-Fenced Team comprises of 15 engineers covering the London area for sickness, holiday cover, Resource on demand requests and project requests. The RFT covers several different customer accounts including government and … banking customers so you will be required to gain clearances for several different customers including Government SC and DV. Senior Customer Engineers provide intermediate to advanced level desktop installation, configuration, support and troubleshooting services. Senior Customer Engineers can also provide basic Wintel server installation, configuration, administration, and break fix repairs. A Senior Customer Engineer is hardware and software … drive a vehicle supplied by customer on occasion where required to travel to different customer satellite sites so clean driving license required • Ability to quickly learn and support basic Desktop & Laptop hardware and software in a W10/Win11 environment. HP, Dell and Lenovo. • Mac OS experience and knowledge, desktop and Mac Book • Good MS office products experience More ❯
Job summary Guy's and St. Thomas' Foundation Trust are looking to recruit four additional End User Technology Desktop Support Engineer to support all London sites. We provide IT services to two large NHS hospitals (Guy's and St. Thomas'), various satellite units and community based PCTs. This service supports over 20,000 users based in various locations … in and around London. Note: Previous unsuccessful applications within the last 3 months need not apply. Main duties of the job The End User Technology DesktopEngineer is responsible for maintaining the communication channels with the customer and the IT department and providing the 2nd line support which includes troubleshooting and resolving issues within their remit. The Engineer … functions for resolution, monitoring progress and keeping users informed of progress, along with accurately documenting user's details, problems and resolutions and other pertinent information in the log. The Engineer will be expected to proactively manage targets and ensure effective and efficient responses in a high call volume environment and will contribute to assisting keep the hospital running. They More ❯
Lead Desktop Support Engineer – Global Trading Systems £150,000–180,000 Bonus & package | London | Hybrid Ncounter are supporting a world-leading financial services firm to hire a Lead Desktop Support Engineer. This is an opportunity to take ownership of a high-performing support function in a fast-paced trading environment, providing guidance to a global team and … to resolve problems quickly and effectively. Proactive monitoring, incident management, and continuous improvement will sit at the heart of your role. Key Responsibilities Manage and mentor a team of Desktop Support Analysts, driving best practice and professional development Own the global incident, request, and escalation processes across desktop and end-user support Act as senior escalation for Windows … Windows, Active Directory, Group Policy, and Office 365 in enterprise environments Strong PowerShell scripting ability, with bonus points for Python or Bash Hands-on expertise with endpoint hardware and desktop troubleshooting Familiarity with networking and Linux fundamentals a plus A customer-first approach with the confidence to engage stakeholders at all levels Why Apply? This is a rare chance More ❯
Overview NSC Global is currently looking for a Desktop Support Engineer to join our growing company. NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment … Cisco Global Gold Certified Partner with a corporate headquarters in London, UK. Please review our website at more information on our organization. Responsibilities Provide repair on standard Laptop and Desktop (Dell)(Panasonic) Provide Troubleshooting and repair of IOS devices (Apple) Provide the repair and reimage of field Devices Stock a working inventory for break/fix swap-outs Provide … or broken Update the ticket with the asset management data, as appropriate Update and close the ticket Qualifications Must have a minimum of 5 years of experience in a Desktop Support position Must have a relevant IT qualification. Must be ready and willing to commit to continuous education, certification, and self-improvement More ❯
