London, South East, England, United Kingdom Hybrid / WFH Options
AWD online
IT Support Technician/Second Line IT DesktopSupport Engineer An exciting opportunity for an IT DesktopSupport Engineer to join a dynamic IT services organisation supporting clients across Central London. Ideal for someone passionate about Microsoft 365, Intune, and modern device management. If you’ve also worked in the following roles, we’d also … like to hear from you: IT Support Engineer, Systems Administrator, Infrastructure Engineer, Technical Support Analyst, Cloud Engineer, DesktopSupport Specialist This role is known internally as a Modern Desktop Engineer SALARY: £30,000 to £35,000 per annum + Benefits (see below) LOCATION: Hybrid. Working 3 days from the City of London office (Farringdon/… days from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Technician/Second Line IT DesktopSupport Engineer who enjoys delivering outstanding technical support and client service. As an IT Support Technician/Second Line More ❯
We are currently looking for a DesktopSupport Engineer for our Asset Management/Hedge fund client based in London paying between £38,000 to £40,000 + Great benefits depending on experience. This is an onsite role - 5 days per week. The working hours will be 7.30 am - 4.30pm - Mon - Fri. Previous experience of working in a … fast-paced environment in a MSP/in the financial sector/in a VIP Support capacity is required. The DesktopSupport Engineer will have a strong background working with the following – Windows Desktops Azure Office 365 VIP Support Networking ServiceNow PC Builds Interested? Please apply below. IT Support Engineer, Support Engineer, DesktopSupport, VIP Support, Support Operations Engineer, Infrastructure Engineer, Azure, Office 365, InTune, rollout, Windows, DesktopMore ❯
IT DesktopSupport Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT DesktopSupport Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT DesktopSupport Analyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide … remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email … with aim of finding a viable workaround and/or a permanent solution. Escalate issues that are not possible to resolve due to knowledge or access to 2nd line support, or if the guidance states escalate to the appropriate team such as IT Infrastructure or IT Applications & Development, or external supplier support. Deputise for the senior IT SupportMore ❯
IT DesktopSupport Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT DesktopSupport Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT DesktopSupport Analyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide … remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email … with aim of finding a viable workaround and/or a permanent solution. Escalate issues that are not possible to resolve due to knowledge or access to 2nd line support, or if the guidance states escalate to the appropriate team such as IT Infrastructure or IT Applications & Development, or external supplier support. Deputise for the senior IT SupportMore ❯
Job Title: DesktopSupport technician L2 Location: Onsite in various locations in London area Shift: Monday through Friday; Night shift (12 pm to 8 pm GMT ) Duration: One year contract with extensions on a yearly basis (PAYE position inside IR35) Start Date: December 1st, 2025 Pay: £ 25 per hour Principal Duties and Responsibilities: The DesktopSupport Technician - Level 2 provides advanced technical support for end-users, troubleshooting complex hardware, software, and network issues. This role involves resolving escalated support tickets, deploying IT systems, maintaining IT security, and collaborating with Level 1 support technicians and other IT teams to ensure seamless technology operations. Responsibilities Provide second-level technical support for desktops, laptops … software issues from Level 1 support. Install, configure, and upgrade operating systems and applications. Manage user accounts, permissions, and access controls in Active Directory and other identity management systems. Support network connectivity issues, including LAN, Wi-Fi, VPN, and remote access troubleshooting. Deploy and manage desktop imaging solutions for device rollouts and replacements. Assist in IT security initiatives More ❯
Job Title: DesktopSupport technician L2 Location: Onsite in various locations in London area Shift: Monday through Friday; Night shift (12 pm to 8 pm GMT ) Duration: One year contract with extensions on a yearly basis (PAYE position inside IR35) Start Date: December 1st, 2025 Pay: £ 25 per hour Principal Duties and Responsibilities: The DesktopSupport Technician - Level 2 provides advanced technical support for end-users, troubleshooting complex hardware, software, and network issues. This role involves resolving escalated support tickets, deploying IT systems, maintaining IT security, and collaborating with Level 1 support technicians and other IT teams to ensure seamless technology operations. Responsibilities Provide second-level technical support for desktops, laptops … software issues from Level 1 support. Install, configure, and upgrade operating systems and applications. Manage user accounts, permissions, and access controls in Active Directory and other identity management systems. Support network connectivity issues, including LAN, Wi-Fi, VPN, and remote access troubleshooting. Deploy and manage desktop imaging solutions for device rollouts and replacements. Assist in IT security initiatives More ❯
We are seeking a skilled and proactive DesktopSupport Engineer (L2/L2.5) to provide end-to-end technical support for desktops, laptops, and IT infrastructure. The role involves troubleshooting, escalation management, proactive system monitoring, and collaboration with internal IT teams to ensure high service availability and client satisfaction. Roles and Responsibilities: Provide L2/L2.5 level … support for end-user issues via call, email, or chat. Troubleshoot and resolve issues related to desktop/laptop hardware, operating systems (Windows 10/11/macOS), and applications. Ensure timely prioritization and escalation of incidents to internal and external stakeholders. Act as a single point of contact for rapid restoration of normal IT services. Log, analyze … and resolve incidents and requests within defined SLAs. Perform daily proactive health checks on infrastructure and applications. Monitor desktopsupport remote network and IT infrastructure for potential issues. Ensure that service requests are handled and resolved by appropriately skilled teams. Provide support for Desktop SOE (Standard Operating Environment) across multiple platforms and applications. Manage asset and More ❯
We are seeking a skilled and proactive DesktopSupport Engineer (L2/L2.5) to provide end-to-end technical support for desktops, laptops, and IT infrastructure. The role involves troubleshooting, escalation management, proactive system monitoring, and collaboration with internal IT teams to ensure high service availability and client satisfaction. Roles and Responsibilities: Provide L2/L2.5 level … support for end-user issues via call, email, or chat. Troubleshoot and resolve issues related to desktop/laptop hardware, operating systems (Windows 10/11/macOS), and applications. Ensure timely prioritization and escalation of incidents to internal and external stakeholders. Act as a single point of contact for rapid restoration of normal IT services. Log, analyze … and resolve incidents and requests within defined SLAs. Perform daily proactive health checks on infrastructure and applications. Monitor desktopsupport remote network and IT infrastructure for potential issues. Ensure that service requests are handled and resolved by appropriately skilled teams. Provide support for Desktop SOE (Standard Operating Environment) across multiple platforms and applications. Manage asset and More ❯
DesktopSupport Engineer £38k + Benefits, London Bench IT are looking to onboard a DesktopSupport Engineer for a dedicated managed support service working on site for our customer who are a Global Asset Manager. The successful candidate should have the skills and experience included below; Technical Skills & Competencies Proficient with Operating Systems (Windows …/Windows Server) Microsoft 365: Outlook, OneDrive, Teams, SharePoint & Integrated Apps Active Directory Laptop/Desktop builds and management Thin Client management Citrix: XenApp 7.x & Workspace/Receiver Zoom Mimecast iPhone configuration & management Polycom/Condeco Audio Visual management ServiceNow knowledge would be desirable Responsibilities & experience Strong experience as a Technical Support Engineer Strong communication and interpersonal skills … Ability to provide step-by-step technical help, both written and verbal Initiative, willingness to seek and achieve improvements to processes and technology Capable of providing white glove VIP support Confidence in resolving issues that require physical presence, such as hardware installations or network configurations Instructing users through a series of actions, either via phone, email or chat Lead More ❯
Junior DesktopSupport London Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between 18,000- 25,000 per annum. We back our confidence in your job placement with a guaranteed offer for everyone who … completes our IT Traineeship. Junior DesktopSupport - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Junior DesktopSupport - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system … performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our recruitment partners in your area. Step More ❯
KT5, Berrylands, Greater London, United Kingdom Hybrid / WFH Options
React Training
Junior DesktopSupport London Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back our confidence in your job placement with a guaranteed offer for everyone who … completes our IT Traineeship. Junior DesktopSupport - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Junior DesktopSupport - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system … performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our recruitment partners in your area. Step More ❯
Employment Type: Permanent, Contract, Temporary, Part Time, Apprenticeship
DesktopSupport Engineer - Hedge Fund Location: London Contract: Contract - Up to £400 Inside IR35 We are seeking an desktopsupport engineer to join a dynamic technology team in a fast-paced financial environment. This role involves providing high-quality technical and operational support to traders, executives, and global business users. You’ll be part of … a small, collaborative team handling 1st and 2nd line incidents and requests, while working closely with senior engineers on more complex issues. What you’ll do: Deliver end-user support for traders, executives, and VIPs. Build, configure, and deploy desktops, laptops, and mobile devices. Support Microsoft applications, Bloomberg, Reuters, and other trading platforms. Troubleshoot hardware, software, and AV …/VC technologies. Manage incidents and requests via ServiceNow. Experience Required: 5+ years’ experience in enterprise IT support, ideally within buy side finance. Strong knowledge of Windows 10/11, Office 365, Azure/Intune, Active Directory, Citrix, VMware. Experience with Bloomberg, Reuters, Cisco telephony, and video conferencing tools. Excellent communication skills, with proven ability to support VIPs More ❯
DesktopSupport Engineer - Hedge Fund Location: London Contract: Contract - Up to £400 Inside IR35 We are seeking an desktopsupport engineer to join a dynamic technology team in a fast-paced financial environment. This role involves providing high-quality technical and operational support to traders, executives, and global business users. You’ll be part of … a small, collaborative team handling 1st and 2nd line incidents and requests, while working closely with senior engineers on more complex issues. What you’ll do: Deliver end-user support for traders, executives, and VIPs. Build, configure, and deploy desktops, laptops, and mobile devices. Support Microsoft applications, Bloomberg, Reuters, and other trading platforms. Troubleshoot hardware, software, and AV …/VC technologies. Manage incidents and requests via ServiceNow. Experience Required: 5+ years’ experience in enterprise IT support, ideally within buy side finance. Strong knowledge of Windows 10/11, Office 365, Azure/Intune, Active Directory, Citrix, VMware. Experience with Bloomberg, Reuters, Cisco telephony, and video conferencing tools. Excellent communication skills, with proven ability to support VIPs More ❯
DesktopSupport Analyst – London (On-site, 5 days a week) We are looking for someone to join the European arm of a leading financial firm , where you would working across several teams; including the trade floor. What You’ll Be Doing You’ll be the face of IT support, delivering high-quality technical service to a user … base of around 350 people - including front-office traders and senior stakeholders. Provide 1st & 2nd line support across Windows 10/11, Office 365, and VDI environments. Troubleshoot hardware, software, and network issues - digging deep to find root causes , not just escalating. Manage patching, updates, and software deployments using SCCM and other enterprise tools. Support collaboration platforms like … MS Teams, Exchange, and Citrix . Investigate and resolve security vulnerabilities to keep systems safe and compliant. What We’re Looking For 2–3 years’ experience in desktop or IT support; ideally in a fast paced environment. Strong technical skills across Windows 11, Office 365, VDI, Active Directory, and Citrix . Working knowledge of DNS, DHCP, and basic More ❯
DesktopSupport Analyst – London (On-site, 5 days a week) We are looking for someone to join the European arm of a leading financial firm , where you would working across several teams; including the trade floor. What You’ll Be Doing You’ll be the face of IT support, delivering high-quality technical service to a user … base of around 350 people - including front-office traders and senior stakeholders. Provide 1st & 2nd line support across Windows 10/11, Office 365, and VDI environments. Troubleshoot hardware, software, and network issues - digging deep to find root causes , not just escalating. Manage patching, updates, and software deployments using SCCM and other enterprise tools. Support collaboration platforms like … MS Teams, Exchange, and Citrix . Investigate and resolve security vulnerabilities to keep systems safe and compliant. What We’re Looking For 2–3 years’ experience in desktop or IT support; ideally in a fast paced environment. Strong technical skills across Windows 11, Office 365, VDI, Active Directory, and Citrix . Working knowledge of DNS, DHCP, and basic More ❯
Role: DesktopSupport Type: Contract Inside IR35 Duration: 12 Months Mode: Fully onsite (5 days in a week) Location: Baker Street London, UK Key Responsibilities: Provide Level 1 & 2 IT support for end users (hardware, software, network, and peripheral issues). Troubleshoot Windows/macOS systems, mobile devices (iOS/Android), and Microsoft Office applications. Manage incidents … and service requests via ticketing systems (e.g., ServiceNow, Jira). Perform laptop imaging, user onboarding/offboarding, and basic network troubleshooting. AV Support: Set up and support AV systems in conference rooms, including projectors, displays, microphones, speakers, and video conferencing platforms (Zoom, Microsoft Teams, Webex, etc.). Perform routine AV health checks and proactively maintain equipment. Provide live … event support for in-person, hybrid, and virtual meetings. Collaborate with vendors and facilities for AV maintenance and upgrades. VIP/Executive Support: Deliver high-priority, discreet, and professional IT support to C-level executives and VIP staff. Ensure fast resolution of issues with minimal disruption to executive operations. Maintain executive device setups, including laptops, mobile phones More ❯
Client: Global Hedge Fund Hybrid: 4 days per week in office/1 day per week WFH Overview: We are seeking a DesktopSupport Analyst to provide exceptional technical support to a global community of 500+ users in a Windows-based environment . The successful candidate will offer both onsite and remote assistance , troubleshooting workstation applications, access … control policies, remote access tools, and hardware issues. Key Responsibilities Provide 24x5 onsite and remote support to global users as required by the business. Participate in on-call weekend support on a rotational basis. Manage raised requests and incidents promptly, following internal runbooks , knowledge bases , and incident management processes. Collaborate with Level 2 and Level 3 internal/… supporting: Windows 10 , Windows Server 2012+ , and Microsoft Office Suite (Outlook, O365, Azure, OneDrive, DLP, SharePoint). Active Directory , Group Policy , remote access solutions , and software deployment tools . Desktop hardware installation, troubleshooting, and management . Demonstrated commitment to customer service excellence . Ability to work independently , follow up proactively on open issues, and manage multiple priorities in a More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Actus Search
Client: Global Hedge Fund Hybrid: 4 days per week in office/1 day per week WFH Overview: We are seeking a DesktopSupport Analyst to provide exceptional technical support to a global community of 500+ users in a Windows-based environment . The successful candidate will offer both onsite and remote assistance , troubleshooting workstation applications, access … control policies, remote access tools, and hardware issues. Key Responsibilities Provide 24x5 onsite and remote support to global users as required by the business. Participate in on-call weekend support on a rotational basis. Manage raised requests and incidents promptly, following internal runbooks , knowledge bases , and incident management processes. Collaborate with Level 2 and Level 3 internal/… supporting: Windows 10 , Windows Server 2012+ , and Microsoft Office Suite (Outlook, O365, Azure, OneDrive, DLP, SharePoint). Active Directory , Group Policy , remote access solutions , and software deployment tools . Desktop hardware installation, troubleshooting, and management . Demonstrated commitment to customer service excellence . Ability to work independently , follow up proactively on open issues, and manage multiple priorities in a More ❯
DesktopSupport Engineer – 5 days onsite London – Tuesdays to Saturdays Role: Permanent Location: London (Bond Street Station) Work pattern: 5 days on site (Tuesdays to Saturdays) Travel: International travel required Pay: £45-50K salary The Technology Support Engineer is a member of the Information Technology Department who is responsible for the day-to-day support … the team when appropriate Configures, deploys and supports physical and virtual computers and network equipment Assist in planning projects and participate in managing small initiatives Coordinate with IT Infrastructure, support team change/maintenance windows for infrastructure systems Performs routine software upgrades on network infrastructure to patch vulnerabilities Qualifications: 5+ years of relevant experience Monitors, troubleshoots, diagnoses, and resolve More ❯
DesktopSupport Engineer – 5 days onsite London – Tuesdays to Saturdays Role: Permanent Location: London (Bond Street Station) Work pattern: 5 days on site (Tuesdays to Saturdays) Travel: International travel required Pay: £45-50K salary The Technology Support Engineer is a member of the Information Technology Department who is responsible for the day-to-day support … the team when appropriate Configures, deploys and supports physical and virtual computers and network equipment Assist in planning projects and participate in managing small initiatives Coordinate with IT Infrastructure, support team change/maintenance windows for infrastructure systems Performs routine software upgrades on network infrastructure to patch vulnerabilities Qualifications: 5+ years of relevant experience Monitors, troubleshoots, diagnoses, and resolve More ❯
DesktopSupport Engineer – 5 days onsite London – Tuesdays to Saturdays Role: Permanent Location: London (Bond Street Station) Work pattern: 5 days on site (Tuesdays to Saturdays) Travel: International travel required Pay: £45-50K salary The Technology Support Engineer is a member of the Information Technology Department who is responsible for the day-to-day support … the team when appropriate Configures, deploys and supports physical and virtual computers and network equipment Assist in planning projects and participate in managing small initiatives Coordinate with IT Infrastructure, support team change/maintenance windows for infrastructure systems Performs routine software upgrades on network infrastructure to patch vulnerabilities Qualifications: 5+ years of relevant experience Monitors, troubleshoots, diagnoses, and resolve More ❯
Role: Desktop & MS 365 Teams Support Engineer Location: London Paddington Work Model: Hybrid 4 Days in Office, Friday work from home 12 Months contract Our client is seeking a passionate and skilled Desktop & MS 365 Teams Support Engineer to deliver exceptional end user support. This role is central to ensuring our colleagues have a seamless experience … with their desktop environments and MS 365 Teams collaboration tools. You will be the go-to expert for troubleshooting, guidance, and proactive support, helping users stay productive and secure. Key Responsibilities: Deliver outstanding second line support for all desktop, laptop, and mobile device issues, with a focus on Windows platforms and MS 365 Teams. Act as … the primary escalation point for complex desktop and Teams-related queries, ensuring rapid and effective resolution. Collaborate closely with first line support to guarantee a smooth handover and excellent customer experience. Proactively manage device performance, patching, and security, minimizing risks and downtime for end users. Provide expert guidance and training to users on MS 365 Teams features, best More ❯
City of London, London, United Kingdom Hybrid / WFH Options
MarkJames Search 🌍
Role: Desktop & MS 365 Teams Support Engineer Location: London Paddington Work Model: Hybrid 4 Days in Office, Friday work from home 12 Months contract Our client is seeking a passionate and skilled Desktop & MS 365 Teams Support Engineer to deliver exceptional end user support. This role is central to ensuring our colleagues have a seamless experience … with their desktop environments and MS 365 Teams collaboration tools. You will be the go-to expert for troubleshooting, guidance, and proactive support, helping users stay productive and secure. Key Responsibilities: Deliver outstanding second line support for all desktop, laptop, and mobile device issues, with a focus on Windows platforms and MS 365 Teams. Act as … the primary escalation point for complex desktop and Teams-related queries, ensuring rapid and effective resolution. Collaborate closely with first line support to guarantee a smooth handover and excellent customer experience. Proactively manage device performance, patching, and security, minimizing risks and downtime for end users. Provide expert guidance and training to users on MS 365 Teams features, best More ❯
We are seeking an enthusiastic and skilled IT Helpdesk Engineer to support our end users across multiple sites. You will handle IT support requests efficiently and effectively, ensuring a high level of service and satisfaction. This is a full-time, on-site role, with participation in an out-of-hours on-call rota (one week on, three weeks … off). The ideal candidate will bring a positive, proactive attitude with a passion for continuous service improvement , technical problem-solving, and excellent customer service. Key Responsibilities IT Helpdesk Support Respond to user inquiries via email, phone, in person, and through the helpdesk system. Perform onsite and remote troubleshooting using diagnostic techniques and relevant questioning. Identify and implement the … efforts and resolutions. Provide clear updates and communication to end users throughout the resolution process. Act as the main point of contact for local IT issues and provide remote support to other locations as needed. Technology Stack Support, maintain, and troubleshoot Microsoft 365 , including Exchange Online, SharePoint, Teams, and OneDrive. Manage and support Windows 11 desktopMore ❯
We are seeking an enthusiastic and skilled IT Helpdesk Engineer to support our end users across multiple sites. You will handle IT support requests efficiently and effectively, ensuring a high level of service and satisfaction. This is a full-time, on-site role, with participation in an out-of-hours on-call rota (one week on, three weeks … off). The ideal candidate will bring a positive, proactive attitude with a passion for continuous service improvement , technical problem-solving, and excellent customer service. Key Responsibilities IT Helpdesk Support Respond to user inquiries via email, phone, in person, and through the helpdesk system. Perform onsite and remote troubleshooting using diagnostic techniques and relevant questioning. Identify and implement the … efforts and resolutions. Provide clear updates and communication to end users throughout the resolution process. Act as the main point of contact for local IT issues and provide remote support to other locations as needed. Technology Stack Support, maintain, and troubleshoot Microsoft 365 , including Exchange Online, SharePoint, Teams, and OneDrive. Manage and support Windows 11 desktopMore ❯
