1 to 25 of 42 Permanent Desktop Support Jobs in London

IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide … remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email … with aim of finding a viable workaround and/or a permanent solution. Escalate issues that are not possible to resolve due to knowledge or access to 2nd line support, or if the guidance states escalate to the appropriate team such as IT Infrastructure or IT Applications & Development, or external supplier support. Deputise for the senior IT Support More ❯

IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide … remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email … with aim of finding a viable workaround and/or a permanent solution. Escalate issues that are not possible to resolve due to knowledge or access to 2nd line support, or if the guidance states escalate to the appropriate team such as IT Infrastructure or IT Applications & Development, or external supplier support. Deputise for the senior IT Support More ❯

Our client, a growing enterprise seeking to enhance its IT operations, is looking for a Desktop Support Engineer to deliver high-quality 1st and 2nd line support across the business. This user-facing role requires strong communication skills, a solid technical foundation, and a proactive approach to troubleshooting. You’ll be part of a collaborative IT Operations … team focused on service excellence and continuous improvement. Key Responsibilities Deliver responsive and effective 1st and 2nd line support to internal users, both remotely and onsite. Diagnose and resolve hardware, software, and network issues, escalating when necessary. Manage and maintain user accounts, permissions, and group policies in Active Directory. Provide technical support for Microsoft 365 applications, Windows OS … and mobile devices. Act as the first point of contact for service desk tickets, ensuring timely resolution and clear communication. Support hardware provisioning, setup, and troubleshooting including laptops, desktops, and peripherals. Collaborate with 3rd line engineers on escalations and contribute to IT documentation and knowledge sharing. Maintain asset tracking and ensure compliance with IT policies and procedures. Key Requirements More ❯

My client is a market leading Energy & Commodities Trading business focused on delivering sustainable energy solutions and trading power and gas across Europe. They are currently looking for a Desktop Support Analyst to ensure the smooth operation of their end-user computing environment. What You'll Get An opportunity to work in one of the most exciting and … A market leading compensation package including basic salary and annual bonus. Benefits including pension contribution, healthcare, life assurance and 25 days annual leave. What You'll Do As a Desktop Support Analyst, you will be the first line of technical support for employees, ensuring their desktop environments are running smoothly and securely. You will provide timely … and effective technical support for hardware, software, and networking issues across a hybrid work environment. Provide 1st and 2nd line desktop support for Windows and Mac environments, including laptops, desktops, mobile devices, and peripherals. Troubleshoot and resolve hardware, software, and connectivity issues for on-site and remote users. Deploy, configure, and maintain end-user hardware and software More ❯

My client is a market leading Energy & Commodities Trading business focused on delivering sustainable energy solutions and trading power and gas across Europe. They are currently looking for a Desktop Support Analyst to ensure the smooth operation of their end-user computing environment. What You'll Get An opportunity to work in one of the most exciting and … A market leading compensation package including basic salary and annual bonus. Benefits including pension contribution, healthcare, life assurance and 25 days annual leave. What You'll Do As a Desktop Support Analyst, you will be the first line of technical support for employees, ensuring their desktop environments are running smoothly and securely. You will provide timely … and effective technical support for hardware, software, and networking issues across a hybrid work environment. Provide 1st and 2nd line desktop support for Windows and Mac environments, including laptops, desktops, mobile devices, and peripherals. Troubleshoot and resolve hardware, software, and connectivity issues for on-site and remote users. Deploy, configure, and maintain end-user hardware and software More ❯

My client is a market leading Energy & Commodities Trading business focused on delivering sustainable energy solutions and trading power and gas across Europe. They are currently looking for a Desktop Support Analyst to ensure the smooth operation of their end-user computing environment. What You'll Get An opportunity to work in one of the most exciting and … A market leading compensation package including basic salary and annual bonus. Benefits including pension contribution, healthcare, life assurance and 25 days annual leave. What You'll Do As a Desktop Support Analyst, you will be the first line of technical support for employees, ensuring their desktop environments are running smoothly and securely. You will provide timely … and effective technical support for hardware, software, and networking issues across a hybrid work environment. Provide 1st and 2nd line desktop support for Windows and Mac environments, including laptops, desktops, mobile devices, and peripherals. Troubleshoot and resolve hardware, software, and connectivity issues for on-site and remote users. Deploy, configure, and maintain end-user hardware and software More ❯

driven by passion and purpose. Our passion for technology is matched by our commitment to empowering our employees worldwide. The Opportunity: We are seeking an enthusiastic, personable, and qualified Desktop Support Engineer - Microsoft, Azure, O365 to join our team. In this role, you will provide end-user desktop support to multiple users operating Windows, Exchange, and … Office 365 environments. The Desktop Support Engineer - Microsoft, Azure, O365 will handle desktop support and server administration for client issues, responding to Level 1 and 2 service tickets. You will collaborate with a team and escalate issues as needed, also liaising with third-party vendors for warranty repairs. This role may involve supporting a flagship client … or multiple clients in London . What you will do: Resolve Level 1 and 2 support cases related to end-user issues, infrastructure, and projects. Set appropriate client expectations during troubleshooting. Handle incidents involving Mail/Office 365, connectivity, VIP workstations, file restores, remote access, password resets, and network printers. Perform system maintenance such as patching, upgrades, and critical More ❯

and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance. Corporate: Engage in a deep variety of business-critical … resources and operational oversight, you'll have the opportunity to optimize processes and implement game-changing policies. Responsibilities Position Purpose: The primary job function will focus on the global support of desktop and laptop systems, including break/fix service, operating system and application loading, application configurations and user settings, and desktop administrative duties. Primary Accountabilities/… Responsibilities: Work collaboratively across Business, IT Operations, IT Applications teams to quickly resolve desktop issues, set up and maintain desktop configurations and fine tuning, and keep desktops current with the latest patches and updates. Responsibility for resolution of incidents assigned via the Incident Management System by monitoring the ticketing queue to prioritize, allocate, and ensure timely resolution of More ❯

Desktop Support Engineer – Trade Floor Environment 💷 £300–£350 per day | Inside IR35 | Central London (5 days on site) 📆 Initial 6-month contract | Long-term potential You’ll be working for a financial institution in the City, delivering first and second line IT support to users in a high-pressure trading floor environment. You’ll be the face … and supporting everything from desktops to market data feeds. ✅ What you’ll be doing: Supporting trading desk and back office users in a fast-paced, high-performance environment Managing support tickets end-to-end — from logging to closure Installing and maintaining desktop hardware, software, and peripherals Supporting collaboration tools like O365, Teams, Exchange and more Collaborating with infrastructure … telecoms, and networking teams Assisting the Trade Floor Support Lead and contributing to ad hoc projects 🔧 What you’ll need: Experience supporting trading or financial services users Familiarity in supporting electronic trading, and market data technology in both Front and back office situations. Proven experience supporting Windows 10/11 desktops in a professional environment Strong hands-on skills More ❯

Desktop Support Engineer – Trade Floor Environment 💷 £300–£350 per day | Inside IR35 | Central London (5 days on site) 📆 Initial 6-month contract | Long-term potential You’ll be working for a financial institution in the City, delivering first and second line IT support to users in a high-pressure trading floor environment. You’ll be the face … and supporting everything from desktops to market data feeds. ✅ What you’ll be doing: Supporting trading desk and back office users in a fast-paced, high-performance environment Managing support tickets end-to-end — from logging to closure Installing and maintaining desktop hardware, software, and peripherals Supporting collaboration tools like O365, Teams, Exchange and more Collaborating with infrastructure … telecoms, and networking teams Assisting the Trade Floor Support Lead and contributing to ad hoc projects 🔧 What you’ll need: Experience supporting trading or financial services users Familiarity in supporting electronic trading, and market data technology in both Front and back office situations. Proven experience supporting Windows 10/11 desktops in a professional environment Strong hands-on skills More ❯

IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day … technology infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing … IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets More ❯

A hybrid role that provides an efficient and cost-effective delivery of first and second-line support for information systems and related technology services within Octavia. To support the smooth operational running of Octavia's DT Infrastructure and Applications. Key Responsibilities Infrastructure Support Provide first and second-line support of issues regarding the DT and communications … with or pass the job to other colleagues inside and beyond DT; or to flag a particular issue to the DT Service Delivery manager, for onward escalation Provide Infrastructure support, including PRTG, Exchange Server, Teams, Azure, M365, IIS, Active Directory, DNS, ADFS, DHCP, SQL Server, Sophos, Rubrix, Forcepoint, Mimecast email filtering & archiving, AVD and Endpoint Manager Mobile Device Management … WAN and collaboration tools Maintain and carry out minor changes to Puzzel, Teams, Intune, Dell & Cisco network switches and Fortigate firewalls Provide client support - end users devices typically windows, mac, IOS and android Carry out routine proactive tasks and monitor systems to reduce system downtime React to system alerts and troubleshoot, act or escalate as appropriate Ensure the robustness More ❯

2nd Line Desktop Support Engineer £30,000 + On-call Allowance Brentford (On-site) Are you a hands-on 2nd Line Desktop Support Engineer who thrives in a professional, fast-paced IT support environment? We’re looking for someone with strong troubleshooting skills, excellent end-user support capabilities, and confidence across Windows 11, O365 … and device builds. This is a full-time, permanent role based at a high-profile site near Brentford. You’ll be providing onsite 2nd Line Support, managing user tickets, escalating issues, and performing physical device builds. You’ll also take part in a paid on-call rota (1 in 4 weeks), with some occasional travel to nearby sites. What … you’ll be doing: Resolving 2nd line support queries across desktop, network and mobile environments Building laptops/PCs using tools such as Intune Autopilot or SCCM Supporting Office 365, Windows 11 and AV tools like Zoom/MS Teams Troubleshooting remote access (VPN) and mobile device issues (iPhone) Updating the Asset Management system and maintaining documentation Liaising More ❯

2nd Line Desktop Support Engineer £30,000 + On-call Allowance Brentford (On-site) Are you a hands-on 2nd Line Desktop Support Engineer who thrives in a professional, fast-paced IT support environment? We re looking for someone with strong troubleshooting skills, excellent end-user support capabilities, and confidence across Windows 11, O365 … and device builds. This is a full-time, permanent role based at a high-profile site near Brentford. You ll be providing onsite 2nd Line Support, managing user tickets, escalating issues, and performing physical device builds. You ll also take part in a paid on-call rota (1 in 4 weeks), with some occasional travel to nearby sites. What … you ll be doing: Resolving 2nd line support queries across desktop, network and mobile environments Building laptops/PCs using tools such as Intune Autopilot or SCCM Supporting Office 365, Windows 11 and AV tools like Zoom/MS Teams Troubleshooting remote access (VPN) and mobile device issues (iPhone) Updating the Asset Management system and maintaining documentation Liaising More ❯

Desktop Support Technician – Investment Bank (Inside IR35) On-site | London | Contract - 6 months rolling | Inside IR35 Are you an experienced IT support professional with a passion for delivering exceptional, white-glove service in a high-pressure, executive-level environment? We're working with a globally respected investment banking firm - who are looking to bring on board a … Desktop Support Technician to provide dedicated VIP and C-suite support across their London and EMEA region. The Role In this role, you’ll take ownership of VIP support across EMEA, providing best-in-class end-user assistance, handling critical incidents, and leading service improvement initiatives. You’ll need to be confident, proactive, and technically skilled … someone who can hit the ground running and take full responsibility from incident through to resolution. Key Responsibilities Deliver white-glove support to C-suite and senior stakeholders across EMEA Take the lead on desktop support for internal users (predominantly Lenovo/Apple) Troubleshoot, diagnose, and resolve technical issues efficiently and professionally Provide incident and trend analysis More ❯

Desktop Support Technician – Investment Bank (Inside IR35) On-site | London | Contract - 6 months rolling | Inside IR35 Are you an experienced IT support professional with a passion for delivering exceptional, white-glove service in a high-pressure, executive-level environment? We're working with a globally respected investment banking firm - who are looking to bring on board a … Desktop Support Technician to provide dedicated VIP and C-suite support across their London and EMEA region. The Role In this role, you’ll take ownership of VIP support across EMEA , providing best-in-class end-user assistance, handling critical incidents, and leading service improvement initiatives. You’ll need to be confident, proactive, and technically skilled … someone who can hit the ground running and take full responsibility from incident through to resolution. Key Responsibilities Deliver white-glove support to C-suite and senior stakeholders across EMEA Take the lead on desktop support for internal users (predominantly Lenovo/Apple) Troubleshoot, diagnose, and resolve technical issues efficiently and professionally Provide incident and trend analysis More ❯

Senior Desktop Support Technician (onsite) page is loaded Senior Desktop Support Technician (onsite) Apply locations London time type Full time posted on Posted Yesterday job requisition id 66881 At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is … that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career. As a Senior Desktop Support Technician, you will be primarily responsible for supporting our global end user client excellence effort, via telephone and other remote troubleshooting tools. Also, the support of … London based installations/upgrades of desktop/laptop and mobile computing devices. You will support and help troubleshoot Audio-Visual technologies such as video conferencing and IPTV on a day-today basis as well as work closely with hardware vendors and internal technical support groups. Another part of your role will be to handle systems, and More ❯

Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk - Desktop Support Analyst I for their London office. This is an exciting opportunity to join an employee-owned organization known for its client-first culture, strong values, and forward-thinking approach to technology and service … delivery. In this role, you'll be the face of the IT team - providing critical desktop and remote support to internal users across multiple global locations. You'll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding experiences for new employees. What You'll Be Doing: Providing top-tier IT support (in-person, phone, remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting software deployment, patching, and security remediation Managing hardware assets and supporting onboarding/offboarding procedures Collaborating with vendors, contractors, and building management on IT installations Working More ❯

Desktop Support Analyst ?" Bank ?" City London We are looking to recruit a Desktop Analyst with at least 5 years experience of working in Desktop Support from 1 st to 3 rd level in a banking environment. You ideally have experience of working within a banking environment and understanding the banking arena. Responsible for the full … range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root … cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry’s -SLA targets -Ad-hoc project involvement Main skills required are: -Experience supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system More ❯

Helpdesk and Desktop Support Analyst Our Client a retail bank ?" based in the City London ?" is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. … Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of … internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry’s -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study More ❯

Helpdesk and Desktop Support Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. … Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of … internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study More ❯

Desktop Trade Support Engineer – Global Proprietary Trading Firm Location: London Compensation: Up to £90,000 + Performance Bonus Quant Capital is partnered with one of the world’s most sophisticated proprietary trading firms as they expand their core engineering team in London. With over 30 years of consistent success, our client sits at the intersection of finance, data … and deep tech innovation—leveraging their own capital and advanced systems to trade across global markets, unconstrained by external pressures. This opportunity is ideal for an End-user Support or Trade Support Engineer who thrives in high-performance environments, understands the demands of a trading floor, and is excited by the pace and complexity of modern market infrastructure. … The Opportunity: Joining a globally distributed team of expert technologists, you’ll provide mission-critical support to the London office while helping shape the user experience across the firm. This is not a reactive support role—it’s a proactive, engineering-led position with a strong focus on automation, systems optimisation, and continuous improvement. You’ll work directly More ❯

Desktop Trade Support Engineer – Global Proprietary Trading Firm Location: London Compensation: Up to £90,000 + Performance Bonus Quant Capital is partnered with one of the world’s most sophisticated proprietary trading firms as they expand their core engineering team in London. With over 30 years of consistent success, our client sits at the intersection of finance, data … and deep tech innovation—leveraging their own capital and advanced systems to trade across global markets, unconstrained by external pressures. This opportunity is ideal for an End-user Support or Trade Support Engineer who thrives in high-performance environments, understands the demands of a trading floor, and is excited by the pace and complexity of modern market infrastructure. … The Opportunity: Joining a globally distributed team of expert technologists, you’ll provide mission-critical support to the London office while helping shape the user experience across the firm. This is not a reactive support role—it’s a proactive, engineering-led position with a strong focus on automation, systems optimisation, and continuous improvement. You’ll work directly More ❯

Senior Desktop Analyst Top-tier global law firm are seeking an enthusiastic and passionate Senior Desktop Analyst who works with autonomy to deliver high-quality work to join their London office on an initial 12-month fixed term contract. Salary to £71,000 12-month fixed-term contract Highly competitive employee benefits to include wellbeing fund, gym membership … contribution, holiday buy/sell etc.! Liverpool Street station location In this role, you will support a global service delivery by partnering with key stakeholders, ensuring a 5-star user experience while building strong working relationships across IT and business services teams, mentoring colleagues, and upholding data security, privacy, and corporate policies. Senior Desktop Analyst Key Responsibilities: Respond … and take ownership of technical support requests, diagnose and troubleshoot complex technical issues, escalating where necessary, and ensure timely follow-up and communications with users Work with Architects on new projects and major pieces of work, supporting new technologies and products during transition phases Drive a culture of proactive user focus through building authentic relationships at every user interaction More ❯

The Service Desk role is to provide professional and effective first and second level support to all News Corp business users and departments globally on various networks and computer systems within the organization, onsite or remotely. Experience: Minimum 12 months Service Centre experience in a corporate environment Proven experience working directly with multiple levels of customers, including senior management More ❯