2 of 2 Permanent Desktop Support Engineer Jobs in London

Overview NSC Global is currently looking for a Desktop Support Engineer to join our growing company. NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them … become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY.Please review our website atwww.nscglobal.comfor ...

them. They are exceptional, and we are looking for more exceptional people to join us. Key responsibilities: Provide 2nd Line on-site desktop and application support services to end users Troubleshoot and resolve incidents relating to Desktop operating systems and mobile devices Repair hardware and peripheral faults … conjunction with warranty providers Take ownership of personal ticket queues and support colleagues when necessary to improve customer satisfaction whilst achieving contractual SLAs Operate cohesively with the service desk team to maintain service levels All work undertaken must be logged via a Service Desk Reporting Tool, and this must ...