Onsite DesktopSupportEngineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider based in the City of London. This role will involve working onsite at client premises with travel to clients mainly … the pass mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite DesktopSupportEngineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills. Working as an Onsite DesktopSupportEngineer/2nd Line Technical Support Technician you will work at a dedicated client site throughout the week providing face-to-face technical support. When you are not scheduled to attend site you will work alongside the IT Helpdesk/Service Desk Team providing remote support to customers. This is an exciting opportunity to join an industry-leading More ❯
Lead DesktopSupportEngineer – Global Trading Systems £150,000–180,000 Bonus & package | London | Hybrid Ncounter are supporting a world-leading financial services firm to hire a Lead DesktopSupport Engineer. This is an opportunity to take ownership of a high-performing support function in a fast-paced trading environment, providing guidance to a … global team and ensuring first-class service delivery across business-critical systems. The Role You will lead a small but impactful support team, ensuring operational stability across a large-scale international user base. With direct responsibility for mentoring engineers, refining processes, and driving service improvements, you’ll play a pivotal role in how the business delivers technology to front … middle, and back-office teams. You will act as the key escalation point for complex issues, working closely with development, infrastructure, and trading support groups to resolve problems quickly and effectively. Proactive monitoring, incident management, and continuous improvement will sit at the heart of your role. Key Responsibilities Manage and mentor a team of DesktopSupport Analysts More ❯
Job summary Guy's and St. Thomas' Foundation Trust are looking to recruit four additional End User Technology DesktopSupportEngineer to support all London sites. We provide IT services to two large NHS hospitals (Guy's and St. Thomas'), various satellite units and community based PCTs. This service supports over 20,000 users based in … various locations in and around London. Note: Previous unsuccessful applications within the last 3 months need not apply. Main duties of the job The End User Technology DesktopEngineer is responsible for maintaining the communication channels with the customer and the IT department and providing the 2nd line support which includes troubleshooting and resolving issues within their … remit. The Engineer is responsible for responding to incidents and requests reported to the team from multiple channels (phone, email, self service and in person) and the life cycle management of incidents, queries and problems, including directing of requests to appropriate functions for resolution, monitoring progress and keeping users informed of progress, along with accurately documenting user's details More ❯
Overview NSC Global is currently looking for a DesktopSupportEngineer to join our growing company. NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through … design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK. Please review our website at more information on our organization. Responsibilities Provide repair on standard Laptop and Desktop (Dell)(Panasonic) Provide Troubleshooting and repair of IOS devices (Apple) Provide the repair … party supplier and update the vehicle kits' electronics and power components to reflect retired models and their replacements Provide lifecycle management of services on the code blue Devices field support installations Provide lifecycle management of services on the AVLS (Modem) Devices, configurations, and testing for field support installations Provide the necessary testing process to ensure the new model More ❯