1 to 25 of 43 Permanent Head of Operations Jobs in London

to: Location: Location: London, UK Job published: Job published: 31/05/2025 Job ID: Job ID: 43469 Job Description We have an exciting opportunity for an experienced Head of Technical Operations (TOC)to drive innovation, operational excellence, and continuous improvement in the delivery of premium live broadcast services. About the Role As Head of TOC, you will: Lead, mentor, and develop a high-performing team of Network Engineers, fostering collaboration, continuous learning, and customer focus. Oversee day-to-day operations, ensuring 24/7 monitoring, support, and maintenance of network and video services. Develop staffing models, training programmes, and performance management processes to ensure the team has the … necessary skills and resources. Manage the entire employee lifecycle, including recruitment, onboarding, and ongoing development. Ensure flawless execution of live transmissions and champion a culture of exceeding client expectations through adherence to and improvement of Service Level Agreements (SLAs). Drive proactive issue identification and resolution, and develop Key Performance Indicators to improve performance. Serve as a More ❯

Head of Data Center Operations KSA (Saudi National), DCC Communities AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that … ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. The Head of Data Center Operations KSA is responsible for one or more Amazon Web Services (AWS) Datacenter … Clusters and PoP-scale deployments within an assigned region in mainland Europe. It is the senior Infrastructure Operations role within the region and has managerial responsibility for safety, security, availability, scaling, and efficiency. The Infrastructure Operations organizations are composed of four functions: compute operations, engineering operations, logistics, and security. Compute operations focuses on the More ❯

Head of Technology Operations One of the UK’s most successful and rapidly expanding retail businesses, are seeking a strategically focused, hands-on Technology professional to transform, develop and lead their Technology Operations function. This broad, varied and demanding role entails responsibility for strategy execution and continuous improvement of a technology infrastructure whilst ensuring … appropriate security and service levels are maintained. Head of Technology Operations, responsibilities :- Strategic leadership of technology operations function Team leadership and development Infrastructure management Maintenance of a robust security strategy Service delivery Driving continuous improvement Vendor management Cost optimisation Management of disaster recovery plan Stakeholder collaboration Ownership of on-going innovation strategy … Head of Technology Operations, candidate requirements Degree level with an in depth understanding of an Azure based infrastructure (networking, security, governance, continuous improvement, cost optimisation) A minimum of 10 years progressive Technology experience A minimum of 3 years Technology leadership experience Ability to create and implement Technology strategy to align with business objectives Thorough More ❯

physical cards, Wallester empowers companies to enhance their financial services and customer experience. Recognized as a leader in the FinTech space, Wallester has earned a reputation for its state-of-the-art technology, security, and scalability. Whether you are a startup or an established enterprise, Wallester delivers flexible, reliable solutions tailored to meet the evolving needs of the … digital economy. About Position The role of UK Head of Operations, Resilience and Outsourcing (UK HoORO) is a key role for Wallester UK and operates as part of the first line of defence. The UK HoORO is employed by Wallester UK Ltd to perform a key control role for the technical operations carried … out by, or on behalf of, Wallester UK (on an outsourced basis), including development, platforms and systems, and the general business and customer service operations. The UK HoORO is also responsible for undertaking and controlling UK operational activities and ensuring that the business and all operations are highly resilient. The UK HoORO will report to the Wallester UK More ❯

Head of Security Operations Department: IT Operations Employment Type: Permanent - Full Time Location: London Reporting To: Kirsty Kelly Description As Head of Security Operations, you will be responsible for leading the day-to-day operational cybersecurity functions for the Group. You will ensure robust, efficient and globally coordinated security operations that protect … the organisation's people, systems, and data. This includes direct ownership of security controls, security testing, vendor management, vulnerability and threat management, and incident response. You will work daily with the Group CISO to support consistent, high-assurance security practices across all regions, in-line with regional regulation and to support the management of cyber incidents. It is … and security concerns within regulatory timelines and standards. About the role Within this role, you will have been supporting the Group CISO by managing the security team and programmes of work in your responsibility area. You will be responsible for the management of any global Cyber Incidents by supporting the CISO team. Additionally, you will be: Working collaboratively More ❯

People, Places and Things anywhere, managing Internet Performance better than anyone else while providing One Global Experience, giving Visibility, Control and Security through expereoOne. Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to … enhance every business' productivity with flexible and optimal Internet performance. As a trusted partner of Fortune 500 enterprises, our continued aim and success in helping our customers and partners depends solely on the talented individuals who make Expereo a dynamic, effective, multicultural, and equitable environment. The Role: The Global Head of Revenue Operations is responsible for … and systems that enable the sales team to achieve revenue goals, improve productivity, and deliver an excellent customer experience. Key Responsibilities: Strategic Planning & Execution: Drive the design and implementation of scalable sales processes and best practices. Develop data-driven insights to inform forecasting and strategic decision-making. Leads to Order Process Optimization: Analyse Lead to Order workflows and implement More ❯

We are seeking a strategic and hands-on 12 months FTCmaternity cover Head of Operations to lead our Product Operations and Data Insights functions for maternity cover. This is a pivotal role for someone who thrives at the intersection of data, operations, and business strategy. You'll shape how our business uses insights to … drive decision-making, while also ensuring our product operation. What you can expect to be doing: Product Operations Develop and implement operational frameworks for monitoring product performance, quality, and controls. Supply accurate and timely operational and product data to internal teams including Finance, Marketing, Product, and Leadership. Partner with Product Managers to support feature rollout, performance tracking, and post … the critical questions the business needs to answer, aligning analytics efforts with strategic priorities. Translate complex data findings into narratives that drive clarity, alignment, and action at all levels of the organisation. Leadership & Strategy Operate as a thought partner to senior leadership, influencing company-wide initiatives through operational insight and data-driven thinking. Build scalable processes and systems that More ❯

join Simply Business' People Team as we embark on our journey to globalize the way we work to enable better outcomes for our employees. We are seeking a Global Head of People Operations to lead our newly combined global People Ops teams, providing broad HR solutions and services to our 1,000+ employees in the UK, US … and Poland. Reporting to the Global Chief People Officer and a member of the Global People Leadership Team , this pivotal role requires a strategic thinker with a proven track record in optimizing People Operations functions and a passion for leveraging data and technology to transform service delivery, process documentation, and knowledge management. This leader will focus on creating … a unified employee experience, fostering a culture of innovation and continuous improvement. Key Responsibilities Strategic Planning and Implementation: Develop and execute a strategic plan to unify location-based teams and drive a cohesive employee experience. Enhancement of Self Service Capabilities: Use technology, data, and AI/ML to evolve our employee and manager self-service platforms. Change Management More ❯

Sales Ops Head of Sales Operations, Compensation Location: London, London, City of, United Kingdom Contract Type: Regular Schedule: 35 Job ID: R93943 About the Business LexisNexis Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and … enhancing operational efficiency. We use the power of data and advanced analytics to help our customers make better, timelier decisions. By bringing clarity to information, we ultimately help make communities safer, insurance rates more accurate, commerce more transparent, business decisions easier and processes more efficient. You can learn more about LexisNexis Risk at the link below, About the Team … At Data Services, (part of the Risk division of RELX, a FTSE 20 business), our expertise delivers the trusted data and insights to power decisions that enable organizations and professions to confidently transform and shape their rapidly evolving world.We are a fast growth portfolio of specialised businesses that relies on a continuous focus on high performance, innovation More ❯

As Head of Digital Development & Operations, you'll be responsible for the technical direction, operational performance, and platform evolution of our ecommerce systems. You'll lead the implementation of new digital infrastructure and build internal capabilities to ensure we deliver a best-in-class customer experience. You'll take ownership of the re-platforming … role isn't for a deeply technical architect or equally a hands-off project manager - we're looking for a technically fluent ecommerce generalist, ideally with hands-on experience of using and running ecommerce platforms, who understands how technical decisions affect customer journeys, commercial performance and operational efficiency. Crucially, this role also extends beyond delivery. You will be accountable … product team (Product Owner, Business Analyst, QA Lead, Front-End/UX Contractor) with potential to take on more. The Responsibilities: Digital Platform Ownership - Lead the evolution and performance of our ecommerce platform and related systems, including Shopify Plus post-migration. Re-platforming Leadership - Take end-to-end ownership of the re-platforming project from SAP Hybris to More ❯

Your career as the Head of GTM Operational Excellence at Booksy will give you the unique opportunity to be the architect of how we accelerate revenue growth and elevate customer experiences across our global markets (UK, France, Spain, Poland). You'll be instrumental in shaping our go-to-market strategy, leveraging cutting-edge AI and automation … bold innovation with practical implementation, you'll be right at home. Essentially, to ensure you succeed in this role, you're going to need: Extensive experience in GTM Strategy & Operations, with a deep understanding of sales processes and revenue operations in a B2B environment. Proven experience in designing and implementing sales planning frameworks, including territory design, quota … skills, with proficiency in tools like Excel, Tableau, Power BI, or Looker. Demonstrable program and project management skills, with experience running cross-functional initiatives. Excellent stakeholder management abilities, capable of partnering with country managers, sales leaders, and global teams, and influencing cross-functional stakeholders. A commitment to establishing and maintaining transparent processes and a track record of driving More ❯

Position Title: Global Head of DE&C Project Operations Location: Boston, MA; Ashburn, VA, Dallas, TX, Chicago, IL, London, ENG Your role The role of the Global Head of Project Operations is essential in driving operational excellence across global construction projects, focusing on risk management, digital tooling, process optimization, workflow efficiency, reporting, automation … and implement comprehensive risk management frameworks to proactively identify, evaluate, and mitigate construction project risks, ensuring alignment across global projects. Digital Tooling and Automation: Lead the adoption and integration of digital tools and technologies to enhance operational efficiency, streamline reporting, scheduling, and workflows, and reduce manual effort. Process Optimization and Workflow Management: Analyze and optimize workflows and processes to … opportunities. Schedule Governance: Establish and oversee a global schedule governance framework to ensure consistency and adherence to project milestones, supporting on-time project delivery. Collaborative Planning: Foster a culture of collaboration by facilitating workshops, planning sessions, and aligning teams across functions to ensure cohesive project execution. Risk Awareness Culture: Promote a risk-aware culture through training, tools, and organizational More ❯

Job Title: Head of Operations Type: Full-time | Leadership | Equity Available Industry: Web3 | AI Infrastructure About Us We are building the future of compute. Our platform is a decentralized, enterprise-grade cloud network , delivering scalable, globally distributed GPU resources for AI training , high-performance gaming , and Web3 infrastructure . By democratizing access to GPU power, we … in machine learning, blockchain applications, and immersive virtual worlds. Our team is backed by top-tier investors, and we’re on a mission to reshape the economics and accessibility of large-scale computing. The Role We are looking for a visionary Head of Operations to lead our growing teams and initiatives. You will set the roadmap … scale the team, and help us deliver a robust, secure, and performant decentralized GPU network. Key Responsibilities – Head of Operations Operational Strategy: Own and evolve the operational infrastructure supporting a globally distributed technology and product ecosystem. Team Leadership: Hire, mentor, and scale high-performing operations, support, and cross-functional execution teams across logistics, compliance, and service More ❯

Job Title: Head of Operations Type: Full-time | Leadership | Equity Available Industry: Web3 | AI Infrastructure About Us We are building the future of compute. Our platform is a decentralized, enterprise-grade cloud network , delivering scalable, globally distributed GPU resources for AI training , high-performance gaming , and Web3 infrastructure . By democratizing access to GPU power, we … in machine learning, blockchain applications, and immersive virtual worlds. Our team is backed by top-tier investors, and we’re on a mission to reshape the economics and accessibility of large-scale computing. The Role We are looking for a visionary Head of Operations to lead our growing teams and initiatives. You will set the roadmap … scale the team, and help us deliver a robust, secure, and performant decentralized GPU network. Key Responsibilities – Head of Operations Operational Strategy: Own and evolve the operational infrastructure supporting a globally distributed technology and product ecosystem. Team Leadership: Hire, mentor, and scale high-performing operations, support, and cross-functional execution teams across logistics, compliance, and service More ❯

About the Role: Grade Level (for internal use): 14 Head of Revenue Operations, Performance Analytics & Martech The Team: This senior leadership role reports directly to the Managing Director, Head of Enterprise Marketing Strategy and Demand Generation Center of Excellence. The Head of Revenue Operations, Performance Analytics & Martech oversees three critical functions … that power modern B2B marketing: revenue operations, marketing performance measurement, and the Martech ecosystem. This integrated structure ensures that enterprise marketing is accountable, data-driven, and technology-enabled, aligning directly to business growth and client outcomes. In collaboration with functions such as Sales Operations and Corporate Technology, it directly oversees functions critical to enterprise marketing's operational effectiveness … including: Revenue Impact Modeling & Performance Analytics (data science) Data Visualization & Dashboarding Marketing Data Enablement (data infrastructure & pipes) Martech Integrations and Roadmap (in partnership with Corporate Technology) Website Operations & Maintenance (in collaboration with Digital Experience) Martech Procurement & Governance Analytics Enablement & Insight Delivery Responsibilities and Impact: Strategy & Leadership: Build and evolve the revenue operations function, aligning marketing planning, execution, and More ❯

Head of Governance, Risk and Operations Are you passionate about driving organisational excellence through smart governance, digital innovation, and strategic planning? Do you thrive in a hands-on leadership role where you can shape systems, influence culture, and deliver measurable impact? Are you confident managing risk, performance, and compliance in a fast-evolving regulatory or professional environment … Full time, permanent • Location : Hybrid - home-based blended with 2-3 days per week working from offices in central London • Salary : ca £70,000 p.a. + benefits Key Areas of Responsibility Governance & Organisational Effectiveness Drive improvements in governance frameworks and performance monitoring. Oversee administrative support, including line management of support staff. Coordinate Board and Working Group meetings, including … requirements: Proven track record in senior operational or corporate services roles. Strong background in governance, compliance, and performance management. Experience in strategic planning and reporting to external bodies. Knowledge of data protection and digital working practices. Excellent communication skills, both written and verbal. Desirable Experience Senior-level experience in legal, regulatory, or oversight organisations. Familiarity with environments subject to More ❯

Head of Governance, Risk and Operations Are you passionate about driving organisational excellence through smart governance, digital innovation, and strategic planning? Do you thrive in a hands-on leadership role where you can shape systems, influence culture, and deliver measurable impact? Are you confident managing risk, performance, and compliance in a fast-evolving regulatory or professional environment … Full time, permanent • Location : Hybrid - home-based blended with 2-3 days per week working from offices in central London • Salary : ca £70,000 p.a. + benefits Key Areas of Responsibility Governance & Organisational Effectiveness Drive improvements in governance frameworks and performance monitoring. Oversee administrative support, including line management of support staff. Coordinate Board and Working Group meetings, including … requirements: Proven track record in senior operational or corporate services roles. Strong background in governance, compliance, and performance management. Experience in strategic planning and reporting to external bodies. Knowledge of data protection and digital working practices. Excellent communication skills, both written and verbal. Desirable Experience Senior-level experience in legal, regulatory, or oversight organisations. Familiarity with environments subject to More ❯

Are you passionate about financial operations? If so, we have a remarkable opportunity for you! Based in the vibrant city of Dubai, but with the flexibility of a global reach, our client is a leading entity specialized in FinTech solutions and pioneering technology. The Head of Back Office Operations plays a pivotal role in … reporting processes across multiple business units, ensuring seamless execution and precision. Implement rigorous financial and operational controls to ensure compliance and mitigate operational risks Keep the integrity and accuracy of internal information and client data with robust controls and regular audits. Design and refine back-office processes to boost efficiency, scalability, and streamline operations through lean process improvements. … Collaborate closely with finance, legal, compliance, customer support, and tech teams to align workflows, enhance cross-department efficiency, and resolve operational challenges smoothly. Lead the preparation and delivery of precise, timely client statements, reports, and internal documentation. Qualifications: At least 7 years of hands-on experience in brokerage operations. Leverage extensive expertise in managing back-office operations More ❯

Head of Futures Operations, UK, Futures Clearing page is loaded Head of Futures Operations, UK, Futures Clearing Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id JR001702 Position Description This newly created role supports CITIC-CLSA's rapidly expanding Exchange Traded Derivatives (ETD) business, overseeing operational and … trade support functions across global markets. The position involves managing day-to-day operations, engaging with exchange representatives and internal stakeholders to deliver strategic projects, and ensuring compliance with regulatory and operational standards. The candidate will lead system analysis, new market implementations, and maintain detailed operational procedures to support the Futures Clearing business, with a particular focus on physical … contracts and exchange-traded Futures & Options (F&O). This role also includes client service management, margin oversight, regulatory reporting, and staff development. Key Areas of Responsibilities Manage daily operational functions and trade support activities for ETD. Lead and ensure the successful delivery of strategic projects, including system analysis and implementation and new market onboarding. Engage proactively with More ❯

Are you looking for an exciting new opportunity? Join a global leader in sports expertise, providing the support system and infrastructure that powers the world of sport. Offering services from media rights and consulting to digital transformation and fan base development, they create new commercial opportunities and deliver premium sports content and distribution. With operations in over … cities across 35 countries and six continents, their global reach ensures impact at every level of the sports industry. If you would like to learn more about this opportunity, feel free to reach out and apply today! Responsibilities: Lead and mentor the TOC engineering team, ensuring 24/7 coverage of network and video services. Oversee live event … execution, SLA compliance, service bookings, and customer support. Act as the senior point of escalation for complex incidents (Tier 3 support). Drive incident response, root cause analysis, and proactive monitoring/reporting. Develop and implement TOC strategy, staffing models, and documentation standards. Participate in systems architecture, new tech evaluation, and vendor selection. Manage operational workflows, reporting systems (e.g. More ❯

and enriched by AI, Humaans removes manual work, reduce compliance risk and enhance your employee experience. Humaans reduces ongoing administrative work by 65% and onboarding time by an average of 55%. We've raised $20 million in VC funding to date. Investors include major Tech players such as Lachy Groom; Slack founder Stewart Butterfield; Shopify founder Tobias Lutke … driving real impact. As a human centred company (quite literally), every team member counts - and that's where you come in. The role We're hiring an execution-driven Head of Finance & Operations to partner with our CEO and leadership team. You'll be central to how we build and scale Humaans, setting the financial strategy, driving … operational excellence, and ensuring legal and regulatory resilience as we grow across UK, Europe and the US. You'll take ownership of the numbers, but also the systems, levers, and decisions that shape our trajectory. From investors reporting to helping close enterprise deals with thoughtful pricing strategy, this role is designed for an operator who loves moving between spreadsheets More ❯

Head of Engineering EU, Prime Video Live Sports - Tech Ops Job ID: Amazon Development Centre (London) Limited Prime Video is seeking a Head of Engineering EU for our global Live Sports Production Technical Operations team. The ideal candidate will shape and drive the technical strategy for our international live sports production. You will provide leadership … vision, and day-to-day engineering expertise and technical operations oversight for Prime Video Live Sports international properties. Responsibilities include technical operations design and launch of our international live sports productions, including year-over-year evaluations of existing productions to drive continuous improvement. This role requires a seasoned technical leader with chief engineering background, business acumen … that has the ability to deal with ambiguity, and a drive to learn and be curious in a high-pressure environment that is constantly evolving. Reporting to the Global Head of Engineering & Technology, the successful candidate works closely with our UK Production Operations and Production teams, while collaborating with the North American Technical Operations team on More ❯

An established boutique investment management firm are looking to hire a new Head of Operations. The company has a multi-asset investment approach and has grown through both organic expansion and strategic acquisitions. Recent developments include the launch of a financial planning division catering to high-net-worth clients and the acquisition of a mass-affluent … financial planning business. The firm employs a range of operational platforms to manage both investment and financial planning services, including third-party and proprietary systems. A strategic priority for this role is to assess and optimise system infrastructure to streamline and unify data across functions for enhanced business intelligence and marketing insight. KEY PURPOSE OF THE ROLE: To … lead the Operations Team and oversee back-office functions across the firm, reporting directly to the Managing Partner. RESPONSIBILITIES: Operational Oversight & Team Management: Oversee all back-office operations and directly manage team members responsible for trading, reconciliations, reporting, and client data. Ensure the accuracy and timeliness of daily reconciliations, transaction and regulatory reporting, tax and quarterly reporting. More ❯

An established boutique investment management firm are looking to hire a new Head of Operations. The company has a multi-asset investment approach and has grown through both organic expansion and strategic acquisitions. Recent developments include the launch of a financial planning division catering to high-net-worth clients and the acquisition of a mass-affluent … financial planning business. The firm employs a range of operational platforms to manage both investment and financial planning services, including third-party and proprietary systems. A strategic priority for this role is to assess and optimise system infrastructure to streamline and unify data across functions for enhanced business intelligence and marketing insight. KEY PURPOSE OF THE ROLE: To … lead the Operations Team and oversee back-office functions across the firm, reporting directly to the Managing Partner. RESPONSIBILITIES: Operational Oversight & Team Management: Oversee all back-office operations and directly manage team members responsible for trading, reconciliations, reporting, and client data. Ensure the accuracy and timeliness of daily reconciliations, transaction and regulatory reporting, tax and quarterly reporting. More ❯

JOB SPECIFICATION & RESPONSIBILITIES Head of Marketing & Sales Operations Location: Hybrid/preferably in the office if commutable distance (Head Office Bromley, London) Type: Full-time, Permanent Overview Bromcom is a market leading UK cloud based integrated Management Information System (MIS) & Finance provider offering a One Stop Shop for schools, academies and Local Authorities. We are a … about the core values on which the business has been built; loyalty, honesty, and offering true value to the education sector. We re looking for an experienced, forward-thinking Head of Marketing & Sales Operations to lead our demand generation, brand development and GTM strategies, while streamlining sales operations to support scalable, data-driven growth. Role purpose … ll manage a high-performing marketing team, oversee marketing performance, lead GTM campaigns, and drive alignment between marketing, sales, product and customer success. You will also take full ownership of sales operations. This includes pipeline management, CRM optimisation and reporting to ensure the commercial team is equipped to scale effectively. Responsibilities include: Marketing Leadership Lead, develop and inspire the More ❯