7 of 7 Permanent Head of Technical Operations Jobs in London

to: Location: Location: London, UK Job published: Job published: 31/05/2025 Job ID: Job ID: 43469 Job Description We have an exciting opportunity for an experienced Head of Technical Operations (TOC)to drive innovation, operational excellence, and continuous improvement in the delivery of premium live broadcast services. About the Role As Head of TOC, you will: Lead, mentor, and develop a high-performing team of Network Engineers, fostering collaboration, continuous learning, and customer focus. Oversee day-to-day operations, ensuring 24/7 monitoring, support, and maintenance of network and video services. Develop staffing models, training programmes, and performance management processes to ensure the team has the … necessary skills and resources. Manage the entire employee lifecycle, including recruitment, onboarding, and ongoing development. Ensure flawless execution of live transmissions and champion a culture of exceeding client expectations through adherence to and improvement of Service Level Agreements (SLAs). Drive proactive issue identification and resolution, and develop Key Performance Indicators to improve performance. Serve as a More ❯

Who are OnBuy? OnBuy are an online marketplace who are on a mission of being the best choice for every customer, everywhere. We have recently been named one of the UK's fastest-growing tech companies in the Sunday Times 100 Tech list. All achievements we are very proud of, but we don't let that go … to our head. We are all laser focused on our mission and understand the huge joint effort ahead of us needed to succeed. Working at OnBuy: We are a team of driven and motivated people who thrive when working at pace. To succeed at OnBuy you need to take charge and fully own your responsibilities, rolling your sleeves … to learn and grow as OnBuy evolves. We work in a flexible way, meaning we can prioritise our health and relationships, but when we are working, we graft. he Head of Tech Ops will be responsible for overseeing the architecture and landscape of our hardware infrastructure. This role requires a strategic thinker with a hands-on approach More ❯

Job Title: Head of Technical Operations Centre (TOC) Role: We’re working with a global leader in live broadcast media to find a driven and technically accomplished Head of Technical Operations Centre. This is a unique opportunity to lead and evolve a 24/7 mission-critical environment that underpins some of the world’s most watched live events. You’ll be at the helm of operational excellence, technical innovation, and team leadership, all while staying close to the tech in a hands-on capacity. What’s in it for you? Take ownership of a high-performance TOC supporting global live broadcasts. Shape the technical roadmap with … new tools and processes. Join a highly collaborative culture with visible impact and senior leadership exposure. Responsibilities: Lead and mentor the TOC engineering team, ensuring 24/7 coverage of network and video services. Oversee live event execution, SLA compliance, service bookings, and customer support. Act as the senior point of escalation for complex incidents (Tier 3 support More ❯

Who are OnBuy? OnBuy is an online marketplace on a mission to be the best choice for every customer, everywhere. We have recently been named one of the UK's fastest-growing tech companies in the Sunday Times 100 Tech list. While we are proud of our achievements, we remain focused on our mission and understand the effort … needed to succeed. Working at OnBuy: We are a team of driven and motivated individuals who thrive in a fast-paced environment. Success at OnBuy requires taking charge, owning responsibilities, and being proactive to "get it done." We offer opportunities for growth and value focus and adaptability in our ever-evolving environment. At OnBuy, you are more than a … heard. We foster a close-knit team that learns and grows together. We work flexibly to prioritize health and relationships, but when working, we are committed and diligent. The Head of Tech Ops will oversee our hardware infrastructure, requiring a strategic yet hands-on approach to manage and optimize our technical operations for high performance, scalability More ❯

Head of Engineering EU, Prime Video Live Sports - Tech Ops Job ID: Amazon Development Centre (London) Limited Prime Video is seeking a Head of Engineering EU for our global Live Sports Production Technical Operations team. The ideal candidate will shape and drive the technical strategy for our international live sports production. You will … provide leadership, vision, and day-to-day engineering expertise and technical operations oversight for Prime Video Live Sports international properties. Responsibilities include technical operations design and launch of our international live sports productions, including year-over-year evaluations of existing productions to drive continuous improvement. This role requires a seasoned technical leader with … that has the ability to deal with ambiguity, and a drive to learn and be curious in a high-pressure environment that is constantly evolving. Reporting to the Global Head of Engineering & Technology, the successful candidate works closely with our UK Production Operations and Production teams, while collaborating with the North American Technical Operations team More ❯

Head of Engineering EU, Prime Video Live Sports - Tech Ops Job ID: 2989699 | Amazon Development Centre (London) Limited Prime Video is seeking a Head of Engineering EU for our global Live Sports Production Technical Operations team. The ideal candidate will shape and drive the technical strategy for our international live sports production. You … will provide leadership, vision, and day-to-day engineering expertise and technical operations oversight for Prime Video Live Sports international properties. Responsibilities include technical operations design and launch of our international live sports productions, including year-over-year evaluations of existing productions to drive continuous improvement. This role requires a seasoned technical leader … that has the ability to deal with ambiguity, and a drive to learn and be curious in a high-pressure environment that is constantly evolving. Reporting to the Global Head of Engineering & Technology, the successful candidate works closely with our UK Production Operations and Production teams, while collaborating with the North American Technical Operations team More ❯

Head of Technical Solutions Operations, Advertising Services Job ID: Amazon Online UK Limited Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers … on across our other owned and operated sites, on other high-quality sites across the web, and on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you're interested in joining a rapidly growing team working to build a unique, world-class advertising group with … a relentless focus on the customer, you've come to the right place. Our Advertising Services organization is seeking its Head of Technical Solutions Operations, based in New York City or London. This team is responsible for technical solutions for our growing Amazon Demand Side Platform (ADSP) Services business to ensure our advertising customers can More ❯