Helpdesk Analyst
- Hiring Organisation
- TXP Technology x People
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £150 - £180 per day
Help Desk Analyst3 Month rolling contractInside IR35 The role of the Helpdesk/End User Technology Analyst comprises of two distinct underpinning business requirements geared around ensuring "First Point of Contact" and "First Contact Resolution" for our customers. The role exists to restore end user technology … issues or request completions as soon as possible (either remotely or at desk side); To provide efficient and effective customer services through the recording and managing telephone and email queries, incidents, or service requests. Aligning to ITIL methodology, providing an efficient and customer focused Helpdesk/Service Desk ...