1 of 1 Permanent Help Desk Analyst Jobs in London

or perform research using external resources to troubleshoot and resolve technical issues. Acknowledge, updates, and documents all customer service requests in the ServiceNow call tracking system; Consult with the Help Desk Management team or IT teams when a solution is unknown or unclear. Report problems with procedures and makes suggestions for improvements. Take initiative to make decisions regarding … role is office based (no hybrid) and to cover the hours 7.00am -3.30pm to fit in to the structure of the firm. They need an ambitious IT analyst with a genuine passion for all things IT who can bring to the role an attitude of exceptional delivery and become an integral part of a growing team. The More ❯