15 of 15 Permanent IT Services Manager Jobs in London

Business Development Manager - IT Services Location: London Job Reference: 38890 Job Reference: 38890 Job Description Are you a proactive sales professional with a passion for driving growth in the IT industry? We are currently seeking a Business Development Manager to join a boutique IT services provider based in … make a significant impact on business development initiatives while working with cutting-edge technology solutions. Responsibilities: Client Acquisition: Identify and pursue new business opportunities within the IT services sector, focusing on cloud solutions, cybersecurity, and managed services 6 . Relationship Building: Cultivate and maintain strong relationships with clients, understanding their needs and providing tailored IT … such as marketing and product development to optimize sales efforts and enhance service offerings. Experience Required: Proven track record in business development or sales within the IT services industry. Strong understanding of cloud solutions, cybersecurity, and managed services. Excellent communication, negotiation, and interpersonal skills. Ability to work independently and as part of a team. Based within a More ❯

IT Sales: Business Development Manager – IT Infrastructure Services Location: UK Wide Salary: £60k-£80k BASIC, £120k-£200k OTE + Car Allowance + Benefits Ref: 1620656 Role: This well-established IT Infrastructure and Data Software provider is seeking a new business software sales professional to come onboard and join a highly motivated … a role where you will be committed to selling an array of our client’s data, cybersecurity and AI solutions, alongside their cloud/on-premise infrastructure and managed services portfolio, primarily into private sector organisations (key sectors include banking and insurance) as they continue to progress their premier partnership status with several prominent vendors. Ideally, candidates will be … self-motivated, new business hunters, with a proactive attitude and experienced in selling managed services and IT infrastructure solutions. It is critical that you are solution sales led and focused on achieving coveted results, with the capability to develop long-term, fruitful relationships. This is a fantastic opening to join a company who offer exceptional More ❯

To ensure the effective day-to-day delivery of IT services across both shared and in-house environments, with a strong focus on ITIL disciplines - Incident, Problem, Change, and Asset Management - and Cyber Security risk management . The postholder will act as the customer-facing lead for operational IT, ensuring services are reliable, secure … and responsive to user needs. Key Responsibilities Manage the performance and quality of outsourced, shared service and in-house IT services Own and operate the ITIL processes: Incident , Problem , Change , and Asset Management Act as the operational interface with the other organisation (the shared service provider) Maintain the CMDB and configuration item lifecycle tracking Lead on cyber … activity to ensure minimal business disruption Deliver customer-focused service improvement initiatives Support audits and business continuity planning Essential Skills and Experience Demonstrable experience managing operational IT services in a mixed shared service/in-house/outsourced environment Deep knowledge of ITIL v4 practices, especially Incident, Problem, Change, and Asset Management Experience with service desk systems More ❯

Are you passionate about transforming education through the power of technology? Do you have previous experience in a Sales or Account management role selling IT Services into schools? You may well be currently working in an IT Support capacity for an MSP who supply into schools and be keen to take on a new challenge. … be the role for you. This is a fantastic opportunity to use your technical prowess while making a difference to young lives across the UK. Role: School Development Manager, Account Manager, Education Sales Manager, Sales Executive, ICT Technician, IT Technician, Network Manager, Education partnerships Manager, School Partnerships Manager … that can be used in your own time also plus more awesome benefits! So, if you have experience working with schools in a sales, Account Management or IT Support capacity, and are keen to take on a role that will allow you to influence school improvement through offering smart, tailored technology solutions …CLICK APPLY and send through a More ❯

Are you passionate about transforming education through the power of technology? Do you have previous experience in a Sales or Account management role selling IT Services into schools? You may well be currently working in an IT Support capacity for an MSP who supply into schools and be keen to take on a new challenge. … be the role for you. This is a fantastic opportunity to use your technical prowess while making a difference to young lives across the UK. Role: School Development Manager, Account Manager, Education Sales Manager, Sales Executive, ICT Technician, IT Technician, Network Manager, Education partnerships Manager, School Partnerships Manager … that can be used in your own time also plus more awesome benefits! So, if you have experience working with schools in a sales, Account Management or IT Support capacity, and are keen to take on a role that will allow you to influence school improvement through offering smart, tailored technology solutions ...CLICK APPLY and send through a More ❯

IT Service Delivery Manager – London (Hybrid) Join a leading law firm as their IT Service Delivery Manager , taking the lead in ensuring seamless IT operations, driving service excellence, and supporting a forward-thinking business with a global client base. This is a fantastic opportunity for an experienced IT … team, optimising service delivery, and aligning technology with the firm’s long-term strategic goals. What you’ll do: Oversee the day-to-day delivery of IT services across the business Lead, mentor, and develop the IT team to deliver outstanding service Manage key vendor and stakeholder relationships Drive continuous improvement initiatives and ensure SLA … processes Ensure compliance with cybersecurity, privacy, and governance standards What we’re looking for: Proven track record in IT service delivery or operations management , ideally within professional services or a law firm environment Strong technical knowledge of Office 365, Active Directory, Intune , and ideally document management systems (such as iManage) Demonstrated leadership skills with the ability to More ❯

Are you ready to take ownership of IT supplier and service performance in a fast-paced, purpose-driven environment? We re looking for an experienced IT Manager to lead vendor management and service delivery for our growing infrastructure-focused business. This is your chance to step into a hands-on role where you'll … shape supplier relationships, drive IT service improvements, and influence strategic outcomes - while working with a passionate team that s committed to building better lives and stronger communities. If you're commercially sharp, people-focused, and ready to make a meaningful impact, we d love to hear from you. The Role at a Glance: IT Manager … up to 10% annual bonus Benefits include 25 days annual leave, performance related annual bonus, pension scheme, on-going training and development. Your Skills: 1+ years running outsourced IT or telecoms contract. CIPS Level 4. Degree or equivalent in IT, Information Systems or Business Management. ITIL v4 Managing Professional or higher. Who we are: We re More ❯

Are you ready to take ownership of IT supplier and service performance in a fast-paced, purpose-driven environment? We’re looking for an experienced IT Manager to lead vendor management and service delivery for our growing infrastructure-focused business. This is your chance to step into a hands-on role where you'll … shape supplier relationships, drive IT service improvements, and influence strategic outcomes - while working with a passionate team that’s committed to building better lives and stronger communities. If you're commercially sharp, people-focused, and ready to make a meaningful impact, we’d love to hear from you. The Role at a Glance: IT Manager … up to 10% annual bonus Benefits include 25 days annual leave, performance related annual bonus, pension scheme, on-going training and development. Your Skills: 1+ years running outsourced IT or telecoms contract. CIPS Level 4. Degree or equivalent in IT, Information Systems or Business Management. ITIL v4 Managing Professional or higher. Who we are: We’re More ❯

Partner Manager, Heavy & Bulky, Merchant Services, IT Marketplace Job ID: Amazon EU SARL (UK Branch) The Amazon Marketplace EU Heavy Bulky team is looking for a talented, customer-obsessed Partner Manager to help shape the future of our 3P Heavy and Bulky business. This role offers the opportunity to drive success for some … have strong writing skills with the ability to handle ambiguity, influence employees at multiple levels of the organization, and lead doc creation for senior stakeholders. The successful Partner Manager must: • Manage strategic selling partner relationships - with senior stakeholder engagement (internal and external) • Be a strong advocate for Seller experience, helping identify and drive new opportunities for partners to More ❯

Dawn Ellmore Employment are working with a top Law Firm in their search for an IT Service Delivery Manager to join their team! This exquisite opportunity is an excellent chance to join a well-established and thriving firm at their prime. With an excellent starting salary of offer along with hybrid working plus a bountiful benefits … is not to be missed! To be successful you must have prior experience as an IT Manager within Service Delivery from a legal or professional services environment. It is essential that you hone strong technical skills as well as being well-rounded with Office 365. Having experience with implementing systems is key as … client are keen to employ a driven and hard-working individual with a strong desire to succeed. Duties will include: Dealing with the day-to-day operations of IT within the company. Being the lead for IT Service Delivery projects. Ensuring that the IT service performance is monitored. Implementation of new systems. Identify service More ❯

The Customer Success Manager within the Network Services Team will is able to lead the day-to-day account management and existing relationships with several key clients. In the role, you will be responsible for bridging the gap between the client and the delivery team, ensuring client satisfaction (and retention) and maximising revenue growth. Client Details My … client does amazing things with data and technology. They are experts in all things across the spectrum of IT, Network, NetDevOps and Security Infrastructure and have a deep track record in architecting, designing, building and automating some of the UK's largest Enterprise and Data Centre environments. Description As the Customer Success Manager, you will have … customer success activities align with company goals and objectives. Profile A successful Customer Success Manager should have: Proven experience in a customer success role within the Tech services space. A strong understanding of sales processes and customer success strategies. Excellent problem-solving skills and a proactive mindset. Exceptional communication and interpersonal skills to effectively engage with clients. More ❯

Responsible for overseeing the day-to-day operations of the IT operations functions including Cloud infrastructure operations and disaster recovery. Management of outsourced service provider activities including IT service levels, audit, compliance, IT controls and disaster recovery activities. What you will be doing: Operations Management Act as initial point of contact and escalation for … and controlling the Cloud infrastructure. Ensure that robust availability monitoring and capacity planning procedures are in place to ensure the resilience of operational services. Work with the wider IT team and managed service provider on the delivery of IT projects and cyber security remediation activities. Attend service reviews and carry out performance report reviews. Assist with … or new suppliers. Work with MSP to prepare service delivery reviews to senior management. Assist with developing RFIs and RFPs and evaluating selection criteria. Ensure that service levels for services/functions are maintained and continually improved, and that any problems with the day-to-day delivery of services provided by the suppliers are minimised. Responsible for developing More ❯

Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations … accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for … tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery. As a Manager, you will work closely with our client's leadership teams to understand their key challenges, define IT strategies, win buy-in for your recommendations and lead BCG More ❯

Role: IT Service Delivery Manager Location: Wimbledon Work Mode: Hybrid Domain Experience: Insurance Job Description: Experience: 20+ years in IT service delivery, 5+ years in insurance domain. Should have managed multiple large projects/programs. Education: Bachelor's degree; PMP, ITIL, Agile certifications preferred. Domain Knowledge: Expertise in insurance processes and regulations. Technical Skills … Familiarity with IT transformation tools/strategy, cloud solutions, and Agile/Waterfall methodologies. Soft Skills: Strong communication, customer-facing, problem-solving, leadership, and account management abilities. More ❯

We are supporting an outstanding London based Law Firm who are expanding their team and seeking an IT Service Delivery Manager to join their phenomenal team. This is an excellent chance to join a forward-thinking firm who are keen to encourage individuality along with offering an excellent benefits package as well as a superb starting … professional for this role; you must come from a Law Firm background and hold a wealth of experience within Office 365 to be successful. Whether you are at manager level currently or looking for that next step up, we want to hear from you! You must be able to showcase your skills within service delivery improvements as well … as the implementation of new systems. Having a dedicated work-ethic will see you prosper and reach success. The role will involve: Taking lead on IT Service Delivery Projects. Implementing new systems. Being involved within day-to-day operations within the IT team. Stakeholder management. Recognising service improvements. If you are looking for your next role More ❯