1 to 25 of 71 Permanent IT Services Manager Jobs in London

and flexible, hybrid working. As an IT Service Delivery Manager, you will be responsible for overseeing and ensuring the efficient delivery of IT services to meet our business needs and objectives. You will manage the performance and quality of IT services, ensuring compliance with service level agreements (SLAs), and maintaining … positive relationships with internal teams and business stakeholders. You will work closely with IT support, infrastructure, and operations teams to ensure the seamless delivery of services and the continual improvement of service management processes. Key Responsibilities Oversee the daily operations of IT service delivery, ensuring that all services are delivered according to agreed SLAs … quality and reduce costs. Serve as the primary point of contact for business units regarding the provision of IT services. Ensure the alignment of IT services with the business’s operational needs and objectives. Develop and maintain strong relationships with key business stakeholders. Hold regular service reviews with key stakeholders, focussing on performance of services More ❯

Bishopsgate in London. Overall Job Purpose The IT Service Delivery Manager is responsible for overseeing the efficient and effective delivery of IT services to the Club’s end users, and ensuring that IT operations align with business objectives, meet service level agreements (SLAs), and provide a seamless user experience. Key Responsibilities … may occur out of hours. Manage the escalation of incidents and service requests to 3rd line support or external vendors as needed. Working alongside project teams to ensure new services are introduced effectively. Prepare service delivery documentation, including regular reporting for committee meetings, and ITSLT meetings. To Chair the Change Advisory Board and manage the overall process. Monitor and … should demonstrate the ability to anticipate and address customer needs and concerns proactively. Experience in a wide variety of information technology fields to fully understand the details of the services that can be provided. Excellent delegation skills, negotiation skills and strong people management skills. Desirable Bachelor’s degree in information technology, Computer Science, or a related field. Industry certifications More ❯

Get AI-powered advice on this job and more exclusive features. Piccadilly One is seeking a highly professional and experienced IT VIP Support Service Delivery Manager to provide exceptional End User Computing (EUC) support to a select group of under 100 VIP users at our client's London Head Office. This is a dedicated onsite role … and Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at Piccadilly One by 2x Sign in to set job alerts for “Information Technology Service Delivery Manager” roles. Information Technology Service Delivery … Manager London, England, United Kingdom 1 week ago London, England, United Kingdom 3 days ago Infrastructure and Application and Support Manager IT Service Manager Lead, Application & Support Maintenance - Wealth Management Europe Technology & Solutions London, England, United Kingdom 1 week ago M&A Operations -Financial Services IT - Senior Manager More ❯

About The Role This role is directly responsible and accountable for managing the delivery of IT services to support the global business, specifically the EMEA West region of the world. It includes people management responsibilities for the Service Delivery staff in EMEA West, who form part of the Global Service Desk and regional on-site … with key IT teams between Sydney, Las Vegas, UK and India with an increasingly growing footprint globally. This role will champion effective use of IT services and facilities in EMEA West by liaising with key executives, management and staff. This position will be responsible for consolidating the EMEA West On Site IT support … one Global IT Operational Support organization providing a single point of contact for all service requests and incidents. This team will support the business by delivering the services defined in our Service Catalogue to the business and deliver them within he agreed Service Levels. The person in this role will perform commercial transactions in line with the More ❯

Job Description IT Services Manager | Somerset, South West England | Hybrid Type: Full-Time | Permanent Location: Somerset, South West England (On-site 2 days a week) This role is best suited to an I.T. Services Manager with around 5-8 years I.T. Service Management experience, ideally managing a Systems Administration Team. Are you … ready to lead the IT charge on one of the UK’s most ambitious green energy infrastructure projects? We're looking for an experienced IT Services Manager to ensure operational excellence, drive digital transformation, and help shape the future of sustainable energy. This is a standout opportunity to work at the heart of … the clean energy revolution—managing complex, business-critical IT systems that power long-term environmental impact and progress. Role Purpose As the IT Services Manager, you’ll be at the forefront of delivering high-performance, compliant, and cost-effective IT services. Leading both the IT service delivery and system More ❯

Information Technology Service Delivery Manager Information Technology Service Delivery Manager Direct message the job poster from Venquis Insurance Team Lead: Specialising in Business Change & Transformation across the London and Lloyds Insurance market space in the UK Role overview The IT Service Delivery Manager is responsible for overseeing the efficient and effective delivery … of IT services to the Club’s end users, and ensuring that IT operations align with business objectives, meet service level agreements (SLAs), and provide a seamless user experience. Key Responsibilities Oversee and improve the entire lifecycle of key ITIL practices and be proficient in Incident, Problem, Change, Asset, Transition and Service Request management, ensuring … Manager jobs in London Area, United Kingdom . London, England, United Kingdom 2 days ago Infrastructure and Application and Support Manager IT Service Manager Lead, Application & Support Maintenance - Wealth Management Europe Technology & Solutions London, England, United Kingdom 1 week ago M&A Operations -Financial Services IT - Senior Manager More ❯

Role overview The IT Service Delivery Manager is responsible for overseeing the efficient and effective delivery of IT services to the Club’s end users, and ensuring that IT operations align with business objectives, meet service level agreements (SLAs), and provide a seamless user experience. Key Responsibilities Oversee and improve the … may occur out of hours. Manage the escalation of incidents and service requests to 3rd line support or external vendors as needed. Working alongside project teams to ensure new services are introduced effectively. Prepare service delivery documentation, including regular reporting for committee meetings, and ITSLT meetings. To Chair the Change Advisory Board and manage the overall process. Monitor and … should demonstrate the ability to anticipate and address customer needs and concerns proactively. Experience in a wide variety of information technology fields to fully understand the details of the services that can be provided. Excellent delegation skills, negotiation skills and strong people management skills. Desirable Bachelor’s degree in information technology, Computer Science, or a related field. Industry certifications More ❯

Role overview The IT Service Delivery Manager is responsible for overseeing the efficient and effective delivery of IT services to the Club’s end users, and ensuring that IT operations align with business objectives, meet service level agreements (SLAs), and provide a seamless user experience. Key Responsibilities Oversee and improve the … may occur out of hours. Manage the escalation of incidents and service requests to 3rd line support or external vendors as needed. Working alongside project teams to ensure new services are introduced effectively. Prepare service delivery documentation, including regular reporting for committee meetings, and ITSLT meetings. To Chair the Change Advisory Board and manage the overall process. Monitor and … should demonstrate the ability to anticipate and address customer needs and concerns proactively. Experience in a wide variety of information technology fields to fully understand the details of the services that can be provided. Excellent delegation skills, negotiation skills and strong people management skills. Desirable Bachelor’s degree in information technology, Computer Science, or a related field. Industry certifications More ❯

Role overview The IT Service Delivery Manager is responsible for overseeing the efficient and effective delivery of IT services to the Club’s end users, and ensuring that IT operations align with business objectives, meet service level agreements (SLAs), and provide a seamless user experience. Key Responsibilities Oversee and improve the … may occur out of hours. Manage the escalation of incidents and service requests to 3rd line support or external vendors as needed. Working alongside project teams to ensure new services are introduced effectively. Prepare service delivery documentation, including regular reporting for committee meetings, and ITSLT meetings. To Chair the Change Advisory Board and manage the overall process. Monitor and … should demonstrate the ability to anticipate and address customer needs and concerns proactively. Experience in a wide variety of information technology fields to fully understand the details of the services that can be provided. Excellent delegation skills, negotiation skills and strong people management skills. Desirable Bachelor’s degree in information technology, Computer Science, or a related field. Industry certifications More ❯

Piccadilly One is seeking a highly professional and experienced IT VIP Support Service Delivery Manager to provide exceptional End User Computing (EUC) support to a select group of under 100 VIP users at our client's London Head Office. This is a dedicated onsite role, requiring a proactive, hands-on approach to ensure seamless IT service delivery and user satisfaction at the highest level. You will be the primary point of contact for all IT-related needs of VIP users, ensuring their hardware, software, meeting room technology, and critical applications are always functioning optimally. While this role is focused on a single office, you will work closely with the wider UK … IT Operations Team to align with broader IT strategies and standards. Key Responsibilities: Deliver white-glove, face-to-face IT support to VIP users, including C-level executives and senior stakeholders. Manage and maintain all EUC devices, including laptops, desktops, mobile devices, and peripherals. Proactively prepare and support meeting rooms, ensuring AV equipment, conferencing More ❯

Piccadilly One is seeking a highly professional and experienced IT VIP Support Service Delivery Manager to provide exceptional End User Computing (EUC) support to a select group of under 100 VIP users at our client's London Head Office. This is a dedicated onsite role, requiring a proactive, hands-on approach to ensure seamless IT service delivery and user satisfaction at the highest level. You will be the primary point of contact for all IT-related needs of VIP users, ensuring their hardware, software, meeting room technology, and critical applications are always functioning optimally. While this role is focused on a single office, you will work closely with the wider UK … IT Operations Team to align with broader IT strategies and standards. Key Responsibilities: Deliver white-glove, face-to-face IT support to VIP users, including C-level executives and senior stakeholders. Manage and maintain all EUC devices, including laptops, desktops, mobile devices, and peripherals. Proactively prepare and support meeting rooms, ensuring AV equipment, conferencing More ❯

Piccadilly One is seeking a highly professional and experienced IT VIP Support Service Delivery Manager to provide exceptional End User Computing (EUC) support to a select group of under 100 VIP users at our client's London Head Office. This is a dedicated onsite role, requiring a proactive, hands-on approach to ensure seamless IT service delivery and user satisfaction at the highest level. You will be the primary point of contact for all IT-related needs of VIP users, ensuring their hardware, software, meeting room technology, and critical applications are always functioning optimally. While this role is focused on a single office, you will work closely with the wider UK … IT Operations Team to align with broader IT strategies and standards. Key Responsibilities: Deliver white-glove, face-to-face IT support to VIP users, including C-level executives and senior stakeholders. Manage and maintain all EUC devices, including laptops, desktops, mobile devices, and peripherals. Proactively prepare and support meeting rooms, ensuring AV equipment, conferencing More ❯

Piccadilly One is seeking a highly professional and experienced IT VIP Support Service Delivery Manager to provide exceptional End User Computing (EUC) support to a select group of under 100 VIP users at our client's London Head Office. This is a dedicated onsite role, requiring a proactive, hands-on approach to ensure seamless IT service delivery and user satisfaction at the highest level. You will be the primary point of contact for all IT-related needs of VIP users, ensuring their hardware, software, meeting room technology, and critical applications are always functioning optimally. While this role is focused on a single office, you will work closely with the wider UK … IT Operations Team to align with broader IT strategies and standards. Key Responsibilities: Deliver white-glove, face-to-face IT support to VIP users, including C-level executives and senior stakeholders. Manage and maintain all EUC devices, including laptops, desktops, mobile devices, and peripherals. Proactively prepare and support meeting rooms, ensuring AV equipment, conferencing More ❯

entrepreneurially-spirited and high‐growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We’ll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us … us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you’ll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we … senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. In this role you will act as a direct liaison between the Business and BDO IT Department, being accountable for service level More ❯

Job Description IT Service Delivery Manager - Contract Role - Energy Industry - Inside IR35 An exciting opportunity exists for an an IT Service Manager at a leading energy company. As the IT Service Manager, you’ll be responsible for managing end-to-end IT services, ensuring they … and industry needs. Location: London - Hybrid - Must be onsite twice a week Duration: 6 months Daily rate: Competitive INSIDE IR35 What You’ll Do Make sure IT services meet agreed performance levels Manage relationships with suppliers and internal teams Lead on handling major incidents and support out-of-hours if needed Look for ways to improve how … we deliver IT services Ensure we follow data protection and internal rules Keep track of risks and help plan for outages or emergencies Keep everyone updated on how services are performing Essential Skills & Experience Strong background in IT Service Management within multi-vendor environments Proven experience managing service providers to agreed SLAs Solid understanding More ❯

to a fast-paced IT function. This is a unique opportunity to play a pivotal role in the performance, quality, and continuous improvement of IT services used by thousands across the business. What you’ll be doing: As Service Delivery Manager , you’ll lead a high-performing team responsible for 1st and 2nd … line IT support, ensuring services are delivered to agreed SLAs and KPIs . Alongside this, you’ll take ownership of the ServiceNow platform , driving its optimisation, leading improvements, and ensuring it’s aligned with wider business goals. You’ll be a key player in driving organisational effectiveness — mentoring and developing your team, managing performance, and … trends and performance Championing ITIL best practices, ensuring robust processes for Incident, Problem, Change, Release, and Major Incident Management Acting as a key liaison with third-party providers, ensuring services meet the required standards Identifying and resolving any process gaps, and escalating potential priority issues swiftly and efficiently What you’ll bring: A strong technical background and experience delivering More ❯

to join the Service Management team on a permanent basis. Team Overview: The Service Management team at Elexon is responsible for overseeing the full lifecycle of IT services, from planning and design to transition, operation, and continuous improvement, adhering to ITIL best practices. To manage its multi-supplier service delivery landscape, Elexon employs a Service Integration and … ITIL-based service management practices, the team ensures clear accountability, maintains service quality, and drives high performance across all service providers. Job Purpose: As an IT Service Manager, you will play a key role in managing the integration of diverse services from multiple suppliers into a cohesive and efficient service delivery model. This position is … responsible for orchestrating end-to-end service management ITIL processes, establishing governance structures, and ensuring effective collaboration across service providers and internal support teams. The IT Service Manager will lead initiatives to optimise service performance, reduce operational risks, and enhance service integration to meet business and industry needs. Key Responsibilities: Service Delivery Management: Oversee the performance More ❯

IT Service Manager Lead, Application & Support Maintenance - Wealth Management Europe Technology & Solutions Join to apply for the IT Service Manager Lead, Application & Support Maintenance - Wealth Management Europe Technology & Solutions role at RBC IT Service Manager Lead, Application & Support Maintenance - Wealth Management Europe Technology & Solutions Join to apply for … the IT Service Manager Lead, Application & Support Maintenance - Wealth Management Europe Technology & Solutions role at RBC Get AI-powered advice on this job and more exclusive features. What is the opportunity? We have a new opportunity for an experienced IT Service Manager Lead to join the Application Support & Maintenance department. Job Summary … Job Description What is the opportunity? We have a new opportunity for an experienced IT Service Manager Lead to join the Application Support & Maintenance department. You will be responsible for the co-ordination of Major Incident Management, Problem Management, Change Management and for maintaining all Service Asset and Configuration Management (SACM) processes and activities aligned to More ❯

early and open consultation and engagement with the Command’s personnel and Trade Unions. This position is advertised at 37 hours per week. Job description IT Hardware & Services (H&S) Deployed and Interoperability This role will be operating at the heart of the Gateways team delivering IT services between the MOD, International Organisations and … The role of Senior Commercial Manager includes the following: Providing expertise to Defence Digital project delivery teams to influence and inform the sourcing of new goods and services from 3rd parties Proactive market insight which includes a coordinated monitoring of potential and existing suppliers in a strategic and dynamic way Define and run Procurement processes in line … this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will More ❯

and implementation across both physical and virtual environments. The ideal candidate is dynamic, highly committed, and brings a structured, analytical, and enthusiastic approach to delivering complex IT services in fast-paced, enterprise-scale environments.The candidate will have at least 5+ years’ experience leading IT service management. This role requires a high level of stakeholder management … chances of interviewing at Fimatix by 2x Get notified about new Information Technology Services Manager jobs in London Area, United Kingdom . Information Technology Service Delivery Manager London, England, United Kingdom 1 week ago City Of London, England, United Kingdom £500.00-£500.00 1 week ago East Ham, England, United Kingdom 18 hours ago … Digital Operations Manager, IT Support Manager, IT Manager London, England, United Kingdom 1 week ago IT Service Manager (Incident, Major Incident, Problem) London, England, United Kingdom 1 week ago Greater London, England, United Kingdom £75,000.00-£85,000.00 21 hours ago London, England, United Kingdom More ❯

IT Service Manager Lead, Application & Support Maintenance - Wealth Management Europe Technology & Solutions IT Service Manager Lead, Application & Support Maintenance - Wealth Management Europe Technology & Solutions Royal Bank of Canada London, United Kingdom IT Service Manager Lead, Application & Support Maintenance - Wealth Management Europe Technology & Solutions Job Summary Job Description What … is the opportunity? We have a new opportunity for an experienced IT Service Manager Lead to join the Application Support & Maintenance department. You will be responsible for the co-ordination of Major Incident Management, Problem Management, Change Management and for maintaining all Service Asset and Configuration Management (SACM) processes and activities aligned to the ITIL framework … experience of managing Major Incidents, Problem Management and SACM processes. Nice-to-have Knowledge of Software licensing. Working experience in a mature Technology Operations environment. What is in it for you? We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and More ❯

Service Transition Manager , to join our Service Management practice ; within one of our Hospitality clients. This opportunitity requires the planning, delivery, and operational performance of technology services, ensuring reliability, efficiency, and scalability across our client . This is a hybrid position but you will be required to attend the office up to 3 days a week … based in the Dunstable . What you'll be doing: Lead the end - to - end service introduction process, ensuring that new services are transitioned from development to operations smoothly. Work closely with project teams, business stakeholders, and IT teams to define service requirements, scope, and performance expectations during the transition phase. Coordinate with cross - functional teams to … Ensure that the new service meets security, compliance, and governance standards, working closely with security teams to mitigate potential risks. Define the technical architecture and service model for new services, ensuring it aligns with existing infrastructure and systems. Manage the deployment of monitoring and alerting systems to ensure that new services are adequately tracked, and potential More ❯

Social network you want to login/join with: Head IT Service Manager - SC Cleared, london col-narrow-left Client: Fimatix Location: london, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Fimatix are a leading Software Consultancy who specialise … and implementation across both physical and virtual environments. The ideal candidate is dynamic, highly committed, and brings a structured, analytical, and enthusiastic approach to delivering complex IT services in fast-paced, enterprise-scale environments.The candidate will have at least 5+ years’ experience leading IT service management. This role requires a high level of stakeholder management … readiness criteria are met prior to go-live. Conduct Service Management Readiness Testing to validate operational preparedness. Collaborate with the ServiceNow tooling team to ensure seamless onboarding of new services into the ITSM platform. Partner with Solution Architects to ensure service designs meet functional and non-functional requirements. Coordinate with IT Security to complete all required health More ❯

and implementation across both physical and virtual environments. The ideal candidate is dynamic, highly committed, and brings a structured, analytical, and enthusiastic approach to delivering complex IT services in fast-paced, enterprise-scale environments. The candidate will have at least 5+ years’ experience leading IT service management. This role requires a high level of stakeholder … readiness criteria are met prior to go-live. Conduct Service Management Readiness Testing to validate operational preparedness. Collaborate with the ServiceNow tooling team to ensure seamless onboarding of new services into the ITSM platform. Partner with Solution Architects to ensure service designs meet functional and non-functional requirements. Coordinate with IT Security to complete all required health … operational risks and issues related to service transition activities. Key Skills Service Transition Management Leading end-to-end service transition activities for complex IT projects. Embedding new services into operational environments with minimal disruption. Service Design Creating detailed service design packages that align with business and technical requirements. Integrating enterprise standards and supplier capabilities into service models. More ❯

and implementation across both physical and virtual environments. The ideal candidate is dynamic, highly committed, and brings a structured, analytical, and enthusiastic approach to delivering complex IT services in fast-paced, enterprise-scale environments. The candidate will have at least 5+ years’ experience leading IT service management. This role requires a high level of stakeholder … readiness criteria are met prior to go-live. Conduct Service Management Readiness Testing to validate operational preparedness. Collaborate with the ServiceNow tooling team to ensure seamless onboarding of new services into the ITSM platform. Partner with Solution Architects to ensure service designs meet functional and non-functional requirements. Coordinate with IT Security to complete all required health … operational risks and issues related to service transition activities. Key Skills Service Transition Management Leading end-to-end service transition activities for complex IT projects. Embedding new services into operational environments with minimal disruption. Service Design Creating detailed service design packages that align with business and technical requirements. Integrating enterprise standards and supplier capabilities into service models. More ❯