IT Infrastructure Engineer Our client is a global organization with offices in the City of London. They are seeking to recruit an IT InfrastructureSupport and Maintenance Engineer with at least 5 years of experience in 1st to 3rd line support. The successful candidate will work with … users in Japanese and English, collaborating closely with relevant parties to ensure coordinated IT infrastructuresupport and project execution. Responsibilities Manage IT infrastructure projects Communicate and coordinate with project managers at HQ in Japanese Coordinate with users across different offices in English Provide support during system … deployment and migration, including user manuals and training Global user support, acting as 2nd/3rd line support for infrastructure-related issues Escalate incidents to vendors as necessary Manage incidents using ticketing systems such as ServiceNow Skills/Knowledge Technical Skills Proven experience in IT service management More ❯
London, England, United Kingdom Hybrid / WFH Options
Pioneer Search
InfrastructureSupport Specialist, 3rd line Salary: £55,000 - £65,000 Location: London, hybrid A leading London market insurer is looking for a 3rd line InfrastructureSupport Specialist to join their team. This role offers the opportunity to work with advanced infrastructure technologies in a dynamic … environment, delivering technical solutions and supporting critical IT operations. Responsibilities: Plan and deliver infrastructure upgrades and migrations Provide 3rd line technical support, resolving complex issues, and collaborating with IT teams to enhance system performance. Document processes, and guiding best practices across the infrastructure function. Resolve complex issues … VMware Azure services - (Device mangement, Entra ID and SAML) Windows 10/11 Citrix - Citrix Cloud and Citrix DaaS Nutanix or other Hyper Converged Infrastructure Strong experience in Windows Server, Group Policy and Desktop Operating Systems Configuration Manager administration Please get in touch - jenna@pioneer-search.com More ❯
IT Applications and InfrastructureSupport Analyst Our client, a bank based in Central London, is looking to recruit a seasoned professional with at least 5 to 10 years of hands-on expertise in 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/Root Cause … Analysis, Documentation write-ups for Knowledge Base Articles Support team member supporting all aspects of services and client support, including Workstation Imaging, Hardware Configurations, Software and Hardware Deployment, AD Management, Asset Management, Ticket Queuing (Alloy Navigator), and overall service efficiency. Serve as the primary contact for all incoming … IT queries, following ITIL best practices to ensure high standards of operation. Collaborate with colleagues in London and external/support third parties to resolve complex issues, especially during IT migration and lifecycle projects. Maintain up-to-date and relevant IT data to comply with the bank's auditing More ❯
InfrastructureSupport Engineer - £65K Our client is a growing Financial Technology (FinTech) company - They build innovative software for investment managers, hedge funds and private equity markets. They’re growing their IT Ops and Support team and are looking for engineers to join them. In a varied role … you’ll be involved in client-facing support engineering of cutting-edge (Cloud-based) applications and SaaS platforms. You’ll need great knowledge of supporting an application stack, APIs and Cloud and have the chance to be involved in driving the use of automation and DevOps method, client integration … growing a technical support team around you. Requirements: Experience in a similar Infra Support Engineering position Linux and AWS experience Excellent communication and interpersonal skills Great SQL and data knowledge Experience of monitoring and automation is ideal Cloud (AWS), DevOps and automation skills More ❯
IT Infrastructure Technical Support Location: Ruislip, Hybrid (3 days a week onsite) Salary: Competitive Job Type: 12-month Fixed Term Contract (FTC) with potential for extension or permanent position A new exciting opportunity has become available for an IT Infrastructure Technical Support to join on a … 12month FTC basis with a leading IT, Infrastructure company. This role involves managing a user capacity of 700, applying system updates, and integrating new technologies into existing environments. The ideal candidate will have a strong background in server administration, virtualization technologies, and network management as well as excellent experience … changes. Install and configure new hardware and software. Analyse system logs and identify potential issues with computer systems. Escalate complex queries to the Senior Infrastructure Team Leader. Introduce and integrate new technologies into existing data centre environments. Perform routine audits of systems and software. Manage backups and restores as More ❯
Ruislip, London, United Kingdom Hybrid / WFH Options
Reed Technology
IT Infrastructure Technical Support Location: Ruislip, Hybrid (3 days a week onsite) Salary: Competitive Job Type: 12-month Fixed Term Contract (FTC) with potential for extension or permanent position A new exciting opportunity has become available for an IT Infrastructure Technical Support to join on a … 12month FTC basis with a leading IT, Infrastructure company. This role involves managing a user capacity of 700, applying system updates, and integrating new technologies into existing environments. The ideal candidate will have a strong background in server administration, virtualization technologies, and network management as well as excellent experience … changes. Install and configure new hardware and software. Analyse system logs and identify potential issues with computer systems. Escalate complex queries to the Senior Infrastructure Team Leader. Introduce and integrate new technologies into existing data centre environments. Perform routine audits of systems and software. Manage backups and restores as More ❯
InfrastructureSupport Engineer - AWS Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped … drives our ambition to deliver high quality returns for our investors. Your future role at QRT : Ensuring a highly available, scalable, and secure cloud infrastructure on AWS. Troubleshooting and resolving complex technical issues related to AWS infrastructure. Developing automation scripts using Terraform, CloudFormation, and other tools to improve cloud … management and efficiency. Monitoring and optimizing performance and cost-effectiveness of cloud infrastructure. Collaborating with development teams to support deployment and operation of applications on AWS. Evaluating and recommending new technologies to improve the reliability, scalability, and security of the company's cloud infrastructure Your present skillset: Troubleshooting More ❯