ticketing systems, including escalation for incident resolution. Strong documentation skills for reports, policies, procedures, and workflows. Applicants are also encouraged to have: ITIL v4 Foundation certification. Certifications such as MCSE/MCITP or equivalent. CCNA and/or CCNP certifications. Prince2 and/or Agile certifications. Knowledge of ISO 27001 standards. We will support your professional development to achieve these More ❯
Information Technology or related discipline Excellent verbal and interpersonal skills in English Able to travel cross-region ( Nice to Have Certificate(s) of CCNA/CCNP/CMNO/MCSE Professional experience in supporting MS Windows 11, Mac OS, iOS Knowledge of general IT security controls and best practices Experience documenting IT applications and training users Previous working experience in More ❯
environment, working to a defined scope and with strict SLAs Exposure to Infrastructure technologies – Server, Networks, etc Working knowledge of Mac OSx, Latest Windows OS (preferably A+, MCP, or MCSE qualified), and related Office applications. Basic knowledge of LAN/WAN, TCP/IP Protocol, Citrix, routers, and switches Basic experience in the Support/administration of Windows servers Basic More ❯
environment, working to a defined scope and with strict SLAs Exposure to Infrastructure technologies – Server, Networks, etc Working knowledge of Mac OSx, Latest Windows OS (preferably A+, MCP, or MCSE qualified), and related Office applications. Basic knowledge of LAN/WAN, TCP/IP Protocol, Citrix, routers, and switches Basic experience in the Support/administration of Windows servers Basic More ❯
Webroot & SentinelOne), email filtering (Proofpoint, Mimecast, Mesh), and general networking (IPv4 & DNS). The ideal candidate will be an IT graduate or hold relevant industry certifications (ITIL, MTA, MCSA, MCSE, CCNA or similar), though these are not essential. This is an excellent opportunity to join a growing technology business that offers support for a successful IT career. The role offers More ❯
Systems. Must be able to upgrade systems, troubleshoot to a good level and migrate systems. Desired Skills: Certifications: Lenel ideally and any of the following - Genetec, Gallagher, CCURE 9000, MCSE, CCNA A hard-working, honest individual with a passion for helping people succeed and grow. I am pretty laid back and don't take myself too seriously but I do More ❯
server, and networking issues Excellent communication skills and a proactive mindset Customer-centric attitude and ability to work well in a team Commercial experience in an MSP environment (ideal) MCSE or similar qualification (preferred) Tech Stack Includes: Microsoft OS (Desktop & Server) Exchange, SQL Server, Active Directory Symantec Backup Exec, Veeam, SonicWALL, routers/firewalls LAN/WAN, wireless networks More ❯
ONE Access or similar tools Education and Certifications Demonstrated advanced IT knowledge and experience in a similar role ITIL v4 or ITSM certification preferred AWS certifications and MicrosoftMCSE a plus CompTIA A+ desirable Proficient with Microsoft Office365 tools More ❯
You'll Need: Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. MCSE and CNE Certification preferred. Ability to use existing procedures to solve standard problems. Experience with analyzing information and standard practices to make judgments. In-depth knowledge of Microsoft Office More ❯
network tools Advanced troubleshooting skills and professional team collaboration Education and Certifications Degree or equivalent experience preferred IT Service Management (ITSMv3) certification preferred MicrosoftCertifiedSystemsEngineer (MCSE) certification is a plus More ❯
