your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Customer Support Technician (Deskside MacOS) Located: Central London Package: Competitive salary, bonus, plus additional benefits About Ricoh: Ricoh is a global technology business. As a company born in print … multitask to meet service priorities. Methodical with attention to detail but prepared to meet customer expectations. Communicate effectively with good customer focus. Technical Knowledge Mac Hardware MacOS Big Sur/Monterey/Ventura Jamf Apple Device Management Windows 10/11 Active Directory/Group Policy More ❯
WC2R, Fleet Street, Greater London, United Kingdom
Ricoh
your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Customer Support Technician (Deskside MacOS) Located: Central London Package: Competitive salary, bonus, plus additional benefits About Ricoh: Ricoh is a global technology business. As a company born in print … multitask to meet service priorities. Methodical with attention to detail but prepared to meet customer expectations. Communicate effectively with good customer focus. Technical Knowledge Mac Hardware MacOS Big Sur/Monterey/Ventura Jamf – Apple Device Management Windows 10/11 Active Directory/Group Policy More ❯
security products. (e.g. Crowdstrike, Carbon Black, Splunk, and/or the Microsoft security technologies) A solid working knowledge of Windows Azure Active Directory, Windows OS, MacOS, Virtualization, SQL Server, networking protocols, certificates, virtual and physical client/servers. Some hands-on experience with one or more More ❯
security products. (e.g. Crowdstrike, Carbon Black, Splunk, and/or the Microsoft security technologies) A solid working knowledge of Windows Azure Active Directory, Windows OS, MacOS, Virtualization, SQL Server, networking protocols, certificates, virtual and physical client/servers. Some hands-on experience with one or more More ❯
project work as set by the Production Technology Manager or Lead Engineer. Provide support and cover for other Production Support Engineers. Testing applications on MacOS, Windows and Linux to confirm they work as expected. Patching software against security vulnerabilities and documenting. Scripting pre or post installation scripts … where necessary for packages. Working with System and JAMF Pro admins, to upload and set scope of deployment of packages to Windows and MacOS systems. Reporting Lines and Key Stakeholders This role reports to the Production Technology Manager. You will work closely with all print, digital and … required. Able to adapt and keep abreast of changes in technology by investigating new systems, techniques and equipment, particularly Adobe technologies. Working knowledge of macOS, Windows and Linux operating systems. Good technical understanding of production workflows for print, digital, moving image, audio as well as colour pipeline, acquisition formats More ❯
Key Responsibilities: User and administration of operating systems including Mac OSX/IOS, Windows, and Linux Ubuntu. Expertise in MACOS and Windows OS platforms Aptitude and ability to learn to adapt quickly to new technology and business requirements in a fast paced, dynamic global environment. … Expertise on troubleshooting Mac devices, knowledge on troubleshooting windows devices. Troubleshooting a variety of client, mobile and cloud applications office software (Microsoft Office, Google Apps Suite, Browsers, Salesforce, etc.). Hardware provisioning, imaging, troubleshooting, and software installation for laptops (Apple & Dell), desktops (Dell), and corporate owned/BYOD mobile … non-technical users. Excellent problem-solving skills, with the ability to diagnose and resolve technical issues quickly and efficiently. Knowledge of current Windows and Mac operating systems, as well as mobile operating systems (iOS and Android). Ability to work independently and as part of a team, with a More ❯
iOS, Android, BYOD). Proficiency in SaaS software (Microsoft 365, Okta, AzureAD, SharePoint, Box, Teams, Slack, etc.) and other software (Windows 10/11, MacOS, Windows Server, Active Directory, Adobe Creative Cloud, etc.). Experience with IT Service Management platforms (BMC Helix, ServiceNow, FreshService, etc). Strong understanding of More ❯
z2bz0 Years 2nd line experience (touching on 3rd for local infrastructure), desktop, and VIP IT support -Strong Microsoft knowledge and some experience supporting macOS or iOS in a business context (90/10 Microsoft bias) -Familiarity with ServiceNow or similar ticketing platforms -Prior work in demanding environments (e.g. finance More ❯
pro-rata) for children attending the school/Training & Career Progression Opportunities/Yearly Salary Review. Keywords: 1st Line IT Support, IT Support Engineer, MacOS, iOS, IT Support, 1st Line IT Engineer, IT Support, Apple, Google Classroom, Google Workspace, Office 365, Windows 10, Windows 11, Audio & Visual Devices, iPad More ❯
deliver its services Essential: An interest in learning new technologies and developing knowledge and skills. Demonstrable IT technical knowledge and troubleshooting skills - Windows 10, MacOS, MS Office, Internet browsers (Chrome, IE, Firefox), Networking principles, Gmail and Google Apps. Excellent communication skills. Strong customer focus and service delivery. More ❯
Experience with Microsoft Azure and Microsoft Intune Proven experience with technical project work Strong knowledge of Windows Server and Windows client environments Exposure to macOS , Android , and iOS device support Ability to work independently and manage tasks through to completion This role is ideal for a candidate who thrives More ❯
requirements Security: Follow company procedures (KPIs) and policies (security, etc.) to ensure standards and quality of service Knowledge of Windows 10 and 11 Professional, MACOS, in enterprise environments Knowledge on user/devices administration tool: active directory, Intune, O365 admin portal, exchange, Azure Requirements Experience: Minimum of … in Windows operating systems, hardware, mobile device management, and common enterprise software applications, including ticketing systems (such as Jira, Remedy). Strong familiarity with macOS is highly desirable. Soft Skills: Excellent verbal/written communication and interpersonal skills, with the ability to interact effectively with high-level executives, and More ❯
requirements Security: Follow company procedures (KPIs) and policies (security, etc.) to ensure standards and quality of service Knowledge of Windows 10 and 11 Professional, MACOS, in enterprise environments Knowledge on user/devices administration tool: active directory, Intune, O365 admin portal, exchange, Azure Requirements Experience: Minimum of … in Windows operating systems, hardware, mobile device management, and common enterprise software applications, including ticketing systems (such as Jira, Remedy). Strong familiarity with macOS is highly desirable. Soft Skills: Excellent verbal/written communication and interpersonal skills, with the ability to interact effectively with high-level executives, and More ❯
assistance as required and directed. Receive on-the-job training and develop IT skills in a corporate environment. Support and troubleshoot Windows 10, 11, MacOS, Microsoft Office, and other authorized desktop applications. Support and troubleshoot printers, hardware, and peripheral equipment. Support Windows-based laptops, desktops, and MacOS devices. … availability through direct response and escalation coordination. 20%: Other relevant tasks. Technical Skills and Competencies: Familiarity with Intel-based hardware. Experience with Windows and MacOS environments. Knowledge of iOS, Android, and MDMs like Intune and Knox. Understanding of network devices (Layer 1, 2, 3). Proficiency with More ❯
experience with Mobile Device Management (Microsoft Intune, JAMF, Workspace One) Strong Apple device management experience, including Apple Business Manager Deep understanding of Windows 11, macOS, and mobile device configurations Proficiency in client management tools like MECM and image creation (Autopilot, task sequences) Endpoint security experience, especially Microsoft Defender for More ❯
and standard Microsoft workloads (Outlook, Excel, PowerPoint). Multi-factor authentication setup (MS MFA, DUO). VMware and HP hardware. Apple hardware and macOS/iOS. MS Intune and collaboration tools (Webex, Zoom, MS Teams, TeamViewer). Package: Up to £40,000 Comprehensive benefits, including private healthcare and contributory More ❯
and key internal stakeholders What you'll need Proven experience with Mobile Device Management (Microsoft Intune, JAMF, Workspace One) Deep understanding of Windows 11, macOS, and mobile device configurations Proficiency in client management tools like MECM and image creation (Autopilot, task sequences) Endpoint security experience, especially Microsoft Defender for More ❯
/VMware to Azure. Confident in managing hybrid environments and cloud migrations. Understanding of networking protocols , firewalls, and cloud security best practices. Proficiency in macOS and Windows endpoint environments. Strong documentation and communication skills. A proactive and collaborative mindset. To discuss this exciting opportunity in more detail, please APPLY More ❯
in IT support or operations roles, with at least 2 years in a team leadership or supervisory position Strong technical troubleshooting skills across Windows, macOS, and mobile platforms (iOS/Android) Familiarity with collaboration tools (Microsoft 365, Zoom, Teams), enterprise mobility, and video conferencing systems Proven ability to support More ❯
high service standards. The role will be part of the Application Support team. Key Responsibilities: Provide advanced technical support for enterprise applications across Windows, macOS, and Linux platforms. Configure network protocols and troubleshoot network layer issues. Serve as the escalation point for complex incidents and application issues, driving resolution … and potential travel involved). The Skills: Previous experience supporting over 200+ users in a similar role. Strong technical skills in Windows 10, AppleOS, Azure AD, AD, Group Policies, Microsoft/Office 365, Azure Virtual Desktop, Jamf Cloud, and Intune Autopilot. VOIP system knowledge. Windows imaging and deployment … Technical Skills: Deep knowledge of Microsoft 365, Exchange, Azure AD/Entra ID, FSLogix, image creation, snapshots, Azure storage, and security configurations. Familiarity with macOS, iOS, iPadOS. Jamf Pro or Kandji experience. Basic SQL proficiency. Experience with Java and Oracle-based applications. Experience with Azure Virtual Desktop and cloud More ❯
responsibilities as may be determined from time to time. Applications are welcome from candidates who meet the following essential requirements: Experience supporting Windows and MacOS computers Experience providing mobile device support. Experience of networking support with TCP/IP, DNS/DHCP, Wifi. Back office support with More ❯
tick every box – that’s okay. We’d still love to hear from you.) 💡 The Stack & Environment: A diverse, modern environment spanning: Linux, Windows, MacOS, Microsoft 365, Azure AD, Intune, Teams, NICE DCV, Nvidia CUDA, Slurm, Jira Service Desk, Terraform, Azure Resource Manager 💡 What We’re Looking For: 2+ More ❯
tick every box – that’s okay. We’d still love to hear from you.) 💡 The Stack & Environment: A diverse, modern environment spanning: Linux, Windows, MacOS, Microsoft 365, Azure AD, Intune, Teams, NICE DCV, Nvidia CUDA, Slurm, Jira Service Desk, Terraform, Azure Resource Manager 💡 What We’re Looking For: 2+ More ❯
Diploma in IT, Computer Science, or related field. 3+ years of enterprise-level IT support (or a similar role) experience, proficient in Windows/macOS operating systems and mainstream office software (Office 365, Google Workspace). Familiar with configuration, fault diagnosis, and maintenance of hardware devices (desktops/laptops More ❯
a plus Experience managing tablets/mobiles and Windows 10/11 devices with Intune or similar tools Strong knowledge of Windows 10 and MACOS Basic networking skills including LAN, WAN, VPN, routers, and firewalls Problem-solving skills in a technical environment Excellent communication skills Self-motivated More ❯