and peripherals. Troubleshoot and resolve incidents and service requests via ticketing system, phone, email, and in-person. Configure, deploy, and maintain desktops, laptops, mobile devices, and printers. Support Windows OS, MacOS, Microsoft 365, and other enterprise applications. Assist with onboarding/offboarding processes including account setup and hardware provisioning. Support video conferencing/AV-related events … technologies and their day-to-day support requirements i.e. Cisco WebEx, Microsoft Teams, Zoom. Experience support VIP/C-Suite Executive Level Staff - CEO, Executive Assistants etc. Experience supporting MacOS platforms. Passion for technology and continuous learning. Role Factors: In this role, you will typically be required to: Be able to lift 30lbs Travel internationally once/ More ❯
to grow with a world class investment leader? Apply now! Responsibilities: Provide hands-on 1st and 2nd line support across laptops, desktops, and mobile devices (primarily Windows, with some MacOS exposure) Troubleshoot and resolve Microsoft Office 365, Intune, and endpoint issues confidently and efficiently Support users in London and Europe while collaborating with US IT teams for … evolves Requirements: 5+ years of IT Support experience (industry background flexible: finance, legal, professional services, or elsewhere) Solid knowledge of Microsoft Office 365, Intune, and endpoint troubleshooting Exposure to MacOS is a plus Strong communication skills and a passion for delivering exceptional support A proactive, problem-solving mindset with the ability to work independently Eagerness to grow More ❯
Microsoft technologies: D365, O365, Active Directory, Azure, Intune, Exchange, Windows 10/11, Server 2016+, BitLocker, Power Platform Experience leading desktop support and remote device rollouts Proficiency with AppleMacOS and iOS in enterprise environments Familiarity with Intune, AutoPilot, and Microsoft Endpoint Manager Knowledge of device lifecycle management, MDM, and BYOD policies Strong understanding of networking (LAN, WAN, VPN More ❯
London, Sheldon Square, United Kingdom Hybrid / WFH Options
Amtis Professional Ltd
will bring Strong experience with Microsoft technologies: O365, D365, Azure, Intune, AD, Exchange, Windows 10/11. Experience in Power Apps a plus Familiarity with Jamf Pro and ApplemacOS/iOS support. Knowledge of networking (LAN, WAN, VPN), MDM, and cybersecurity best practices. Hands-on experience with AV tech (e.g., Teams Rooms, Logitech, Zoom). Excellent communication skills More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Amtis professional Ltd
will bring Strong experience with Microsoft technologies: O365, D365, Azure, Intune, AD, Exchange, Windows 10/11. Experience in Power Apps a plus Familiarity with Jamf Pro and ApplemacOS/iOS support. Knowledge of networking (LAN, WAN, VPN), MDM, and cybersecurity best practices. Hands-on experience with AV tech (e.g., Teams Rooms, Logitech, Zoom). Excellent communication skills More ❯
and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy management. • Confidential • Desktop support - strong skills in troubleshooting Windows and MacOS, Office suites and other desktop applications. • Networking - proficiency in managing and troubleshooting network devices and configurations, including VLANs, DNS, DHCP, and VPNs. • System administration - experience with Active Directory, Group More ❯
The job will require a diverse skill set. Main responsibilities include: Support of End-User Devices: Configure, deploy and support virtual desktops, workstations, laptops, desktops, and mobile devices (Windows, Mac, iOS, and Android). Application and Security Support: Provide support for all desktop-level applications and security systems across multiple departments and technology platforms. Technical Troubleshooting: Perform scheduled and … Management. Knowledge, Skills, and Abilities: LAN network topology, protocols, and troubleshooting techniques. Active Directory, security groups, domain administration, and Azure integration. Systems including, but not limited to: Windows 11, MacOS, iOS, Office 365, Google Workspace. Key applications such as Microsoft Office 365, Adobe Creative Suite, AutoCAD, and tax-related software (e.g., CCH Tax Suite). Hardware systems … modern Mac & Windows systems, mobile devices, Wyse/Dell Zero clients, etc.). Das ist Dein Fundament Education & Experience: A combination of technical education, training, and/or relevant experience that equips the candidate with the necessary knowledge, skills, and abilities to perform the job effectively. Field experience preferred. Skillset: Prioritization and independent organization of tasks to meet critical More ❯
to-end hardware lifecycle: imaging, deployment, testing, and quality assurance Perform on-site support across the region and escalate complex issues where needed Technical Environment: Windows 10/11, macOS, Microsoft Office Active Directory, Exchange, Azure AD, Intune, MDM Cisco Meraki, SOE/imaging tools, CMDB AV support (e.g., Teams Meeting Rooms, projectors) ServiceNow, Asset & License Management Requirements More ❯
service to all customers and be willing to go the extra mile. Skills and Experience: 1-2 years of experience in 1st line support. Microsoft Windows 10,11 and MacOS, iOS and Android and printers. Microsoft Server 2012, 2016, 2022 Microsoft Office 365 Exchange & One Drive Microsoft Active Directory, Group Policy, DHCP and DNS An understanding of Wireless network More ❯
service to all customers and be willing to go the extra mile. Skills and Experience: 1-2 years of experience in 1st line support. Microsoft Windows 10,11 and MacOS, iOS and Android and printers. Microsoft Server 2012, 2016, 2022 Microsoft Office 365 Exchange & One Drive Microsoft Active Directory, Group Policy, DHCP and DNS An understanding of Wireless network More ❯
thrives in excellence? Feel free to reach out and apply today! Key Responsibilities: Provide support for desktops, laptops, printers, and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools (e.g., ServiceNow) Install and configure PCs, mobile devices, and related software Support … repairs Provide onsite/remote technical support Manage and resolve tickets within SLA Create and maintain support documentation Required Skills: Strong knowledge of PC hardware, Windows 10/11, MacOS, Android Experience with software installs, device refresh, and application support Understanding of LAN/WAN, Wi-Fi, VOIP, printing, and firewall basics Skilled in ITSM tools and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
hours and attend client sites as needed. What You'll Bring: Proven experience in a senior IT support or infrastructure role, ideally within an MSP. Strong knowledge of Windows, MacOS, and Linux workstation administration. Hands-on experience with Microsoft 365, Azure AD, Exchange Online, SharePoint, and Teams. Familiarity with Google Workspace administration and VoIP technologies (e.g. FreePBX … looking to take the next step in your career with a people-first MSP, we'd love to hear from you. Key skills: Support, IT Engineer, IT Support, Windows, MacOS, Linux, Administration, AD, Active Directory, VoIP, Ticketing, Tickets, Virtualisation, IT Operations, Technical Support, Tech Support, Desktop Support Circle Recruitment is acting as an Employment Agency in relation to this More ❯
HND/Degree/professional technical qualification in a technical IT-related subject ITIL Foundation Certificate Microsoft Configuration Manager Azure AD and Intune Technical skills: Knowledge of Windows 11, MacOS, IOS/Android devices, multifunction printers, Active Directory, networking, SCCM and Intune Deployment/Reporting, Non-technical skills: Working knowledge of ITIL processes for Incident, Problem and Change management More ❯
1st/2nd Line - Windows and Mac The 1st/2nd Line Support Analyst will be part of a new team and will provide phone support as well as hands-on, desk-side systems support for all end user issues across multiple locations. This role will provide end-to-end support for end user issues, from hands-on work … Responsible for providing technical assistance and end user support Must deliver exemplary customer service to all users from top to bottom ITIL experience would be useful 85% Windows, 15% Mac (but Mac users are all VIPs) OKTA would be beneficial AD/Azure AD/Entra IT would be useful 50:50 1st Line : 2nd Line support tasks … customer handling and inter-personal skills. Skills Hands-on experience managing customer issues through a ticketing solution (Freshservice or a similar ITSM tool) Desktop Support (Windows 10/11 & MacOS) Laptop deployment OKTA O365/Exchange administration tasks Active Directory/Azure Active Directory admin Microsoft InTune AV meeting room setup and support Microsoft Office application including Teams/ More ❯
availability infrastructures Maintain compliance with ISO 27001 and Cyber Essentials Plus Conduct root cause analysis (RCA) and document major incidents/problems Skills & Experience: Essential: Proficiency with Windows 11, macOS, Linux, and Office 365 Experience with Microsoft Azure, and Microsoft O365 services Solid understanding of Windows Server, Hyper-V and/or VMware iSCSI and file storage systems with More ❯
major incidents and problems, including impact assessments and root cause analyses (RCAs). Person Specification Applicants should have key skills and proficient experience in the following areas: Windows 11, macOS, Linux, and Office 365 suite. Amazon Web Services, Microsoft Azure, and Microsoft O365 platform services. Windows Server technologies including Microsoft Hyper-V and VMware. iSCSI, file storage technologies with More ❯
adherence to established Service Level Agreements Triage customer reported issues and respond to them via ticketing system, phone, or remote sessions Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) implementing the fix Provide timely feedback … Experience with strong communication and customer service skills Required basic networking knowledge - Ability to independently debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a Support Engineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment More ❯
IT Support Analyst - macOS and Jamf (1st/2nd Line) Central London - 2 month fixed term PAYE contract Full-Time Are you between roles or looking for a short term contract? Love tech? Love helping people? Join us and become the go-to hero who keeps our creative world running smoothly! We're looking for a tech-savvy problem … involved in projects, office moves, inductions, and training - no two days are the same! What We're Looking For 1+ year of IT support experience (or equivalent qualification). MacOS + Windows 10 wizardry , Microsoft Office 2016+, and a knack for troubleshooting. Familiarity with remote support tools (TeamViewer, ARD, RDP), Office 365 admin, and Teams. Bonus points More ❯
IT Support Analyst - macOS and Jamf (1st/2nd Line) Central London - 2 month fixed term PAYE contract ?? Full-Time Are you between roles or looking for a short term contract? Love tech? Love helping people? Join us and become the go-to hero who keeps our creative world running smoothly!We’re looking for a tech-savvy problem … involved in projects, office moves, inductions, and training – no two days are the same! What We’re Looking For 1+ year of IT support experience (or equivalent qualification). MacOS + Windows 10 wizardry , Microsoft Office 2016+, and a knack for troubleshooting. Familiarity with remote support tools (TeamViewer, ARD, RDP), Office 365 admin, and Teams. Bonus points More ❯
service to clients, both remotely and on-site when required Required Skills and Experience: Previous experience in a 1st line support, helpdesk, or similar technical role Familiarity with both macOS and Windows operating systems Basic knowledge of networking concepts (TCP/IP, DNS, DHCP) Strong communication and interpersonal skills Well-organised, with the ability to prioritise and manage multiple More ❯
service to clients, both remotely and on-site when required Required Skills and Experience: Previous experience in a 1st line support, helpdesk, or similar technical role Familiarity with both macOS and Windows operating systems Basic knowledge of networking concepts (TCP/IP, DNS, DHCP) Strong communication and interpersonal skills Well-organised, with the ability to prioritise and manage multiple More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum Up to £30K & Great Benefits
room equipment to help with meetings to colleagues and visitors An enthusiastic self-starter who thrives under pressure, values teamwork, and has excellent communication skills. Nice to have: Previous macOS or Linux support experience Previous Windows Server and Active Directory support experience Scripting or low level programming experience The annual base salary range for this position is More ❯
Hands-on experience working with EDR tools Solid networking knowledge, with the ability to independently debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, macOS, and Linux-based applications (installation, troubleshooting, debugging) Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction Exceptional written and verbal communication More ❯
hardware and structured cabling. Desired Skills & Experience Support and management of third-party SaaS systems in use by PEI e.g. Zoom (Meetings, Rooms and Phone) Egnyte Slack Abnormal Security MacOS support Creating documentation on resolving common issues and general administration to helpteammembers. Personal Attributes A collaborative team player. Customer-focused with a dedication to delivering excellent service. Resilient under More ❯
AppLocker Familiar with Certificates: Request, issuance, installation & troubleshooting General network troubleshooting, inc. VPN and Enterprise Firewall issues Copilot 365 adoption and management Nice to have skills Intune management of macOS and iOS devices, inc. application deployment Automation: PowerShell (level: Advanced), SCORCH runbook design PowerBI report design Familiar with MS Graph Citrix XenApp seamless app delivery - Advanced troubleshooting Virtualization technologies More ❯