Head of Customer Success
- Hiring Organisation
- Jobleads-UK
- Location
- Greater London, England, United Kingdom
Delivery. You lead the Customer Success function and are accountable for three connected pillars of scope: client onboarding from post‐sale to go‐live; management of the client‐delivery vendors who perform subcontracted work on our behalf; and Client Portal customer onboarding and support. Across all three you keep … This role suits a commercially minded customer‐success leader who can build relationships at executive level, run scalable onboarding and support programmes, manage a network of delivery vendors to a high standard, and orchestrate across functions to make clients successful. Responsibilities Client Onboarding (Post‐Sale to Go‐Live ...