Principle Customer Success Manager
London, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
PagerDuty, Inc
                                
                                    Overview PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. At PagerDuty, you'll tackle complex problems, collaborate with … and life cycle, depending on the customers needs. Responsibilities Build and foster executive-level trusted advisor relationships with the customer's IT, Engineering and Support organizations. Demonstrates hands-on PagerDuty Product knowledge by applying it to the customer's business priorities. Guide a customer on process, people and change management best practices to drive customers adoption of real time operations. … risks to the customer achieving their stated business goals and work with the sales team to build a risk mitigation plan. Produce and execute a comprehensive adoption path of PagerDuty products, showing the current state, target future state with timeline. Deliver business value and innovation to a customer's business by understanding the customers' opportunity to reduce cost and drive More ❯
                                
                                Employment Type: Permanent
                                    Salary: GBP  Annual
                                    Posted: