CD principles a strong focus area. Support and Enhance our CI/CD pipelines to streamline SDLC and improve our overall MLOps & AIOps capabilities. Monitor system performance and deliver proactivemaintenance improvements. Ensure Security and Compliance of our infrastructure and Solutions, including a focus on Vulnerability Management & Maintenance. Knowledge and Experience: Strong experience implementing Azure Infrastructure Services in … CD principles a strong focus area. Support and Enhance our CI/CD pipelines to streamline SDLC and improve our overall MLOps & AIOps capabilities. Monitor system performance and deliver proactivemaintenance improvements. Ensure Security and Compliance of our infrastructure and Solutions, including a focus on Vulnerability Management & Maintenance. Knowledge and Experience: Strong experience implementing Azure Infrastructure Services in More ❯
for Microsoft environments Advanced troubleshooting of Microsoft Office & security applications Incident management and resolution User account lifecycle management Hardware and device setup Backup and system monitoring Log analysis and proactivemaintenance Endpoint security management Collaboration with 1st Line Support Participation in IT projects Software deployment and patch management Asset and inventory management What we need from you: Proven … Good understanding of PC hardware/software set-up/configuration and TCP/IP Technical experience in video conferencing, AV setups, telephone systems, Teams meeting rooms and preventative maintenance Experience of Incident and problem management from initiation through to closure Ability to create clear, concise, and user-friendly Knowledge Articles and Standard Operating Procedures (SOPs), ensuring documentation is … required to work an out of hours shift on a 1 week in 3 rota basis. This will be to You may be required to assist with critical system maintenance and updates that need to be performed outside of normal working hours to minimise disruption to business operations. assist in the systems maintenance tasks that cannot be performed More ❯
will play a crucial role in ensuring seamless audio-visual (AV) support across all client meeting rooms, event spaces, and auditoriums. The position will provide Level 3 incident management, proactivemaintenance, and technical expertise, working directly with executive management and regional contacts; this includes managing software licenses, acting as a subject matter expert (SME) on meeting technology requests … MTRs), and undertaking some regional site visits where appropriate. The ideal candidate will be a highly skilled, independent problem-solver with exceptional customer service skills. Key responsibilities: Technical Support & Maintenance : Provide Level 3 incident management and resolution for all AV equipment and systems across Deloitte London facilities. This includes troubleshooting, diagnosing, and repairing audio, video, lighting, and control systems. … Proactive health checks and preventative maintenance are essential. Conferencing & Collaboration: Expertly support Microsoft Teams and Zoom, including setup, configuration, troubleshooting, and training end-users. Maintain a deep understanding of conferencing hardware and its integration with these platforms. Digital Signage : Manage and maintain digital signage systems, including content creation, scheduling, and troubleshooting. Project Support: Contribute to small-scale AV More ❯
checks and live mixing for Front of House (FOH) and stage monitoring Coordinate with performers and event producers to meet technical and timing needs Ensure safe handling and regular maintenance of music and stage equipment Planning & Resource Management: Maintain an inventory of all IT and AV equipment, coordinate repairs, replacements, and upgrades in line with operational needs and budget. … Develop and maintain a proactivemaintenance and lifecycle plan for all technical assets. Support the planning and delivery of technical requirements for high-profile or complex club events. IT Strategy and Governance: Support and uphold IT governance policies within the club, ensuring local practices align with organisational standards. Support compliance with internal protocols and relevant regulations by maintaining … simple terms and ensuring a seamless AV or event experience Cross-Functional Collaboration: Comfortable working with multiple stakeholders, including, service providers (e.g. Shard), club operations, event producers, and performers. Proactive and adaptable in high-pressure environments, skilled at identifying and resolving issues quickly with minimal disruption, and maintaining calm, clear communication during live events or hybrid meetings." Detail-Oriented More ❯
field or equivalent experience Key job responsibilities Drive strategic planning and implementation of NICE WFM platform including integrations and deployment while managing program budget and resources. Lead configuration and maintenance of Enterprise Groups, Contact Types, Management Units, and integrated data flows while ensuring optimal system performance and security. Oversee real-time adapter implementations (GACD/Connect Hybrid) and coordinate … APIs and tools. Partner with Operations leaders to understand business needs while providing executive-level reporting on system performance and project metrics. Ensure 24/7 system availability through proactivemaintenance, troubleshooting complex technical issues, and providing escalation support. Develop and document best practices, standard procedures, and training materials while mentoring team members and building internal expertise. Lead More ❯
efficient, and aligned with evolving business needs. Working in collaboration with internal teams and third-party providers, you'll act as a second-line technical expert-owning incident resolution, proactivemaintenance, and application development support. Your work will directly contribute to enhanced customer experiences and improved support services across the UK. Your Responsibilities Provide technical support and second More ❯
rental of a comprehensive range of aviation ground support equipment. About the role To Support the engineering teams with technical and analytical training and practical on job repair and maintenance training and support. As required stand in for the workshop managers for sickness and holiday Your key responsibilities will include: Create and manage a skills matrix for the GSE … workforce and drive to improve the skills base at all locations. Conduct training classes in both theory and practical elements of GSE repair and maintenance, whilst also supporting workshop staff with technical advice and training. Procuring and overseeing contracts and service providers for functions such as, cleaning, parking, security, and technology. Advising businesses on measures to improve the efficiency … and cost-effectiveness of the facility and operations. Ensuring that basic facilities are well-maintained and conducting proactivemaintenance/safety, making sure that facilities meet compliance standards and government regulations. Planning for the future by forecasting the facility's upcoming needs and requirements. Overseeing any renovations, refurbishments and building projects. Dealing with customers face to face and More ❯
this role is pivotal in providing comprehensive support for all business applications within our IT portfolio. Key responsibilities include assisting end users with application-related issues, monitoring applications, performing proactive and reactive maintenance, and driving continuous service improvements. As a customer-facing role, it demands a collaborative team player with a proactive approach to learning and a … and propose permanent solutions Identification and proposal of automation opportunities in support activities Attending weekly CAB, presenting changes to be implemented by the Application Support team Ensuring housekeeping and maintenance tasks are completed on time Ensuring SLAs (Service Level Agreements) are met. Knowledge Management Ensuring knowledge is spread across the team and removing key person dependencies Ensures all application More ❯
digital infrastructure across a high-performance family office and residential estate. This is a hands-on, technical role that requires ownership of mission-critical systems where uptime, security, and proactivemaintenance are essential. You will manage and maintain a sophisticated ecosystem including Savant home automation, Ubiquiti Unifi networking, AV systems, HVAC controls, CCTV/security, and enterprise-grade More ❯
digital infrastructure across a high-performance family office and residential estate. This is a hands-on, technical role that requires ownership of mission-critical systems where uptime, security, and proactivemaintenance are essential. You will manage and maintain a sophisticated ecosystem including Savant home automation, Ubiquiti Unifi networking, AV systems, HVAC controls, CCTV/security, and enterprise-grade More ❯
efficient, and aligned with evolving business needs. Working in collaboration with internal teams and third-party providers, you'll act as a second-line technical expert—owning incident resolution, proactivemaintenance, and application development support. Your work will directly contribute to enhanced customer experiences and improved support services across the UK. Your Responsibilities Provide technical support and second More ❯
approximately 95% of your time building relationships with production teams and proactively identifying issues before they arise. Apply your dual mechanical and electrical expertise to ensure all reactive and proactivemaintenance is completed Right First Time (RFT) , on schedule, and in compliance with quality and HSE standards. Demonstrate full mechanical competence, including power transmission systems, product manufacturing, transport … achievable, raise work order activities and ensure a proper handover of temporary fixes to the oncoming shift and Engineering Manager. Actively engage in lean initiatives such as Total Productive Maintenance (TPM). Exhibit a continuous improvement mindset, consistently seeking ways to enhance plant performance and reliability. Ensure full compliance with all engineering data management systems. Demonstrate strong root cause More ❯
IIBA (International Institute of Business Analysis)
accurate (maintained with the latest update). Responsibility for the project will be from initiation through to handover to business and project closure. This will be through regular and proactive use of reporting provided by central PMO; and regular meetings with staff delivering the portfolio of work Regular catch-up with peers/risk control owners in other departments … on decisions relating to change Project/Programme governance design and delivery - delivering regular and relevant reports to portfolio committees/or more senior management/executive forums. Regular, proactivemaintenance of the project governance committee terms of reference and minute taking/management. Regular review and challenge of all Risk, Assumption/Action, Issues, Dependencies/Decision More ❯
maintain the organisation’s On-Prem and Cloud LAN, WAN, and firewall services, ensuring availability, security, and performance Set up and maintain VLANs, switches, and related network infrastructure, including proactive monitoring and maintenance Work with InfoSec and the Security Engineers to ensure consistent and robust network and firewall security Monitor network performance, identify trends, and provide capacity planning More ❯
managing incidents, requests, and problems to ensure timely resolution and user satisfaction. Infrastructure Management: Maintain the performance and availability of Microsoft 365, networking, cloud, and on-premise infrastructure; implement proactive monitoring and maintenance. Security and Compliance: Enforce IT security policies and ensure compliance with GDPR and other relevant standards. Support risk reviews, business continuity, and disaster recovery planning. Project … Excellent communication skills with the ability to explain technical matters to non-technical users Proven problem-solving and organisational skills with the ability to manage competing priorities Self-motivated, proactive, and service-oriented Additional Requirements: Regular travel to Watford and London offices, with occasional travel to other UK sites Full UK driving licence Flexibility to provide support outside core More ❯
diverse, modern, and complex technology landscape, ensuring seamless support and smooth operations. You'll take charge of incident triage and resolution, lead system upgrades, and keep performance optimized through proactive monitoring and alerting. Beyond day-to-day support, you'll drive continuous improvements in processes and tools, collaborating with stakeholders to elevate operational excellence and keep our applications healthy … drive business value. Collaborate with engineering teams to troubleshoot and resolve application and infrastructure-related issues. Oversee major incidents and work alongside developers and operations teams to restore service. Proactive Application Support & Maintenance: Ensure the ongoing stability and health of all applications through regular maintenance tasks, including patching and updates. Plan and execute minor upgrades and configuration … the ongoing improvement of incident management processes, response times, and issue resolution. Maintain detailed incident reports, root cause analyses, and post-incident reviews. Document technical processes, troubleshooting procedures, and maintenance guidelines to support efficient operations. Experience Proven experience in a support engineering role within financial services or a similarly regulated environment is essential. Strong hands-on experience with a More ❯
Job Description A fantastic opportunity has arisen for a Broadcast Engineer to join a brilliant technical team and a world leading brand. In this role, you will support the maintenance, operation, and continuous improvement of advanced broadcast systems. You will be instrumental in ensuring the technical reliability of the broadcast infrastructure-responding to alerts, resolving issues, and carrying out … Provide 1st and 2nd line support for broadcast engineering systems. Administer and maintain Windows and macOS-based servers and engines, ensuring updates, patches, and configurations are current. Maintain a proactive software upgrade and maintenance schedule, managing licenses and application updates across all broadcast technology systems. Troubleshoot and resolve complex issues using a range of broadcast and production monitoring More ❯
data center networks. Creating and maintaining project documentation to ensure accurate information sharing. Conducting workshops to share knowledge. Maintaining site and technical documentation. Developing expertise in specific technology areas. Proactive monitoring and preventative maintenance of IT systems. Writing post-incident review documents and implementing recommendations. Testing business applications, network, and server performance; providing reports and strategies for infrastructure More ❯
Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. We are looking for a motivated technician who enjoys working in a team. The job is about maintaining our equipment in a safe way to a high standard. Focusing on planned preventative maintenance you will engage in … customers, with support from the team and their leaders. Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends Key job responsibilities Proactive and preventative maintenance tasks on a wide range of site equipment Carry out reactive repairs and fault diagnosis in a live distribution warehouse Use the latest tools to … A day in the life Our RME Technicians are based on-site, so they can respond quickly to any machinery issues. Youll carry out a range of planned preventative maintenance to our sites equipment to make sure its working safely. As an RME Technician, youll also respond promptly to breakdowns, investigating, finding, and implementing solutions as quickly as possible. More ❯
Support Engineer II, Global Maintenance Automation Platform (MAP) Job ID: Amazon EU SARL (UK Branch) Billions of data are read continuously from sensors and actuators , transformed and presented to the teams that makes Amazon the world's largest Reliability Maintenance Engineering (RME) enterprises. Do you want to how we do it and contribute to make it even better … change management activities using existing documentation or with support from peers - identify improvements to existing support processes and contribute to support documentation updates and creation About the team The Maintenance Automation Platform (MAP) Team plays a critical role in ensuring that machine-generated data leads to automated, appropriate, and effective proactive and/or predictive maintenance actions. … Our objective is to mature and integrate core software tools into a unified Maintenance Automation Platform. BASIC QUALIFICATIONS - Bachelor's degree in engineering or equivalent - Experience supporting software development for Industrial Automation (PLC, SCADA and HMI) - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience troubleshooting and debugging technical systems - Experience More ❯
System Development Engineering, Maintenance Automation Platform Job ID: Amazon Spain Services, S.L.U. Amazon is looking for a Systems Development Engineer to support and maintain software solutions powering one of the world's largest Reliability, Maintenance Engineering (RME) enterprises. The RME Automation team supports the business through the integration and development of higher level software systems, realizing an Industry … significant and autonomous contributor. - Your work is consistently of high quality. You solve complex problems, applying appropriate technologies and best practices. - You maintain SLA's through the implementation of proactive issue detection and reporting. - Your focus is on a major portion of existing or new team technology implementation (e.g., large or significant component, new enabling technology or process). … architecture, not just components or services. SysDE I plays a crucial role in ensuring a seamless and efficient Factory 4.0 solutions based in AWS services. About the team The Maintenance Automation Platform (MAP) Team plays a critical role in ensuring that machine-generated data leads to automated, appropriate, and effective proactive and/or predictive maintenance actions. More ❯
to help the team succeed IT Operations - Responsible for managing the on-going BAU support of the platform in operation environments. Including change and incident management, service requests and proactive monitoring and maintenance Security - Ensure security is considered early in the development lifecycle and constantly maintained. DevOps engineers must understand how to secure the infrastructure that they deploy More ❯
working collaboratively with the Security and Compliance teams, you will be accountable for developing and executing IT strategy that enables our international workforce to do their jobs effectively through proactive infrastructure planning, preventive maintenance, and strategic technology initiatives, ensuring compliance with company and security standards at Fresha. This is a great opportunity for someone looking to work in … days per week, in London. What you will be doing Develop and implement strategic IT roadmaps that anticipate business needs and prevent operational disruptions Lead the design and maintenance of our ISO27001 certified environment, driving continuous improvement and compliance excellence Design scalable onboarding and offboarding processes, ensuring security and efficiency at global scale Strategically plan and oversee global technology … deployments, optimizing procurement and logistics Architect and maintain resilient network infrastructure with proactive monitoring and redundancy planning Lead security risk assessments and develop preventive measures to minimize security incidents Build and manage high-performing IT operations teams, fostering collaboration across security, compliance, and technical functions Develop strategic vendor relationships and negotiate contracts that support long-term business objectives Establish More ❯