3 of 3 Permanent QA Manager Jobs in London

Live Chatbot Performance & QA Manager - 6 month FTC Remote or London (1 day per week) Up to £50,000 ** 6 month FTC ** We're supporting a well-established national charity investing in digital transformation to improve how they support and engage their communities. They are looking … Conversational AI Quality & Optimisation Manager to take ownership of chatbot and live chat performance, ensuring interactions are accurate, compliant and deliver an excellent user experience. This is a key role at the intersection of AI, customer experience and governance. The Role You will be responsible for monitoring, auditing ...

client an independently owned travel company are seeking a Training and Quality Assurance Manager to oversee the onboarding and training of their call centre. Role in a nutshell; As the Training and Quality Assurance Manager for this company, you will be a key player in shaping ...

Delivery What you’ll be doing: Own the full sales cycle: prospecting → discovery → solution shaping → proposal → close Build a strong pipeline for testing and QA consulting/managed services opportunities Engage senior stakeholders (Technology, Change, QA, Delivery, Ops, Risk) to position outcomes-led solutions Shape client propositions across … project-based testing support, managed testing services, QA assurance and quality capability improvement, risk/reward and outcome-based delivery models Work closely with delivery leaders and SMEs to develop compelling proposals, SOWs, and commercials Convert testing demand into broader transformation opportunities (PMO, data/BA, change delivery) Maintain ...