Systems Support Analyst
- Hiring Organisation
- Student Castle
- Location
- Greater London, England, United Kingdom
users, leads complex troubleshooting efforts, and drives best‐practice adoption across the business. This role takes ownership of system issue investigation and resolution, release testing and contributes to the delivery of enhancements that streamline processes and elevate the overall user experience. Main Duties &Responsibilities: Administer and maintain Entrata … resolution and communication with stakeholders Identify and investigate system errors, data discrepancies, and process failures, implementing corrective actions and documenting resolutions Assist with system testing, user acceptance testing (UAT), regression testing, and validation of new functionality and releases Review system release notes and assess the impact ...