across the organisation. Technical Environment Includes: Security Tools : McAfee ePolicy Orchestrator, Microsoft Defender, endpoint protection solutions Networking : Cisco-based infrastructure, VOIP (e.g., Mitel), cloud backup, VPN Applications : SQL Server, SCCM, PowerShell scripting, service desk management tools About You: Proven experience in a senior IT leadership role within a complex or highly regulated environment. Strong background in infrastructure planning, security strategy More ❯
a regulated financial environment. Key Responsibilities Provide 1st/2nd line technical support for desktops, laptops, printers, phones, and mobile devices Manage laptop imaging and deployment (WIM USB, MDT, SCCM, Intune, AutoPilot) Administer user accounts and permissions (Active Directory, Microsoft 365, SharePoint, Teams, OneDrive) Support core networking protocols (DNS, DHCP, TCP/IP, LAN/WAN) Monitor system performance and More ❯
experience across platforms Manage cloud infrastructure including Azure AD (Entra), conditional access, and security tooling (Defender for Endpoint, EOP, etc.) Oversee end-user device management (Windows 11, Intune, Autopilot, SCCM) and ensure stable delivery of desktop and virtualised environments Drive small change enhancements and strategic roadmap initiatives using agile delivery and backlog prioritisation Ensure AV and Teams MTR environments are More ❯
M365. Excellent communicator both face-to-face & over the phone. Administering Windows Share/File permissions. Mobile connectivity (E.g. Android/iPhone). Knowledge of tool sets such as SCCM, Bitlocker, ActiveRoles, RSA, Active Directory, RSA, Blackberry UEM Clients etc. Confident break fix knowledge of HP Workstation, Desktops & Laptops. Must be able to deal productively with a high workload with More ❯
IT-related subject ITIL Foundation Certificate MicrosoftConfigurationManager Azure AD and Intune Technical skills: Knowledge of Windows 11, MacOS, IOS/Android devices, multifunction printers, Active Directory, networking, SCCM and Intune Deployment/Reporting, Non-technical skills: Working knowledge of ITIL processes for Incident, Problem and Change management, Hardware Asset management, and service desk applications. You'll have the More ❯
ability to work in difficult customer situations Knowledge of Cloud infrastructure a plus Experience in incident response a plus Experience with scripting a plus Experience with MS Server solutions (SCCM, GPO, AD, MSSQL, IIS, Exchange) is a plus. Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable More ❯
familiar with plugins. Knowledgeable in mobile device management through AirWatch. Experienced with Microsoft Exchange and Apple Business Manager for cross-platform support. At least 2 years in MEMCM/SCCM administration or similar roles. Robust skills in virtualization and desktop services with up-to-date technology knowledge. Might have to visit our New York office once a month and during More ❯
proven experience navigating challenging customer situations effectively Highly Valued Skills (Bonus Points For): Knowledge of Cloud infrastructure. Experience in incident response. Proficiency with scripting. Experience with MS Server solutions (SCCM, GPO, AD, MSSQL, IIS, Exchange). Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Stott & May Professional Search Limited
and incident response. Essential Skills 2+ years in a team lead or senior engineer role with people management. Strong experience in 3rd line support. Expertise in several of: Intune, SCCM, Azure Virtual Desktop, Citrix, Windows Server, M365, application packaging, FSLogix, and PowerShell. Benefits Competitive salary and flexible benefits package. Hybrid working (3 days onsite in the City of London). More ❯
experience in an IT support role Degree/Diploma in a relevant subject Strong knowledge of using and supporting Microsoft Windows Systems SQL experience Demonstrable experience of using MicrosoftSCCM to publish operating system and client application updates Experience in troubleshooting the full range of Microsoft applications including Office 365 An solid understanding of network technologies (LAN, WAN, Wi-Fi More ❯
City of London, London, Stratford and New Town, United Kingdom
Langley James IT Recruitment
experience in an IT support role ·Degree/Diploma in a relevant subject ·Strong knowledge of using and supporting Microsoft Windows Systems ·SQL experience ·Demonstrable experience of using MicrosoftSCCM to publish operating system and client application updates ·Experience in troubleshooting the full range of Microsoft applications including Office 365 ·An solid understanding of network technologies (LAN, WAN, Wi-Fi More ❯
Knowledge of iOS, Android, and MDMs like Intune and Knox. Understanding of network devices (Layer 1, 2, 3). Proficiency with MS Office. Experience with Active Directory, group policies, SCCM, and Altris. Customer-focused approach with strong communication skills. Analytical, methodical, and detail-oriented. Excellent writing skills and ability to manage incidents to resolution. Role-Specific Knowledge and Expertise: PC More ❯
/day Requirements: Proven experience working as a support analyst Experience with AD, VOIP, O365 Support experience with Windows 10 Knowledge of Office 2016 Experience with Skype for Business SCCM deployment experience Excellent communication skills, able to effectively communicate with both technical and business-focused individuals More ❯
use with laptop hardware, Virtual Desktop Infrastructure, Azure and M365 Services as well as on premise hosted DW and EUC technologies such as application packaging and virtualisation, InTune/SCCM, Citrix XenApp and XenDesktop technologies and other EUC platforms such as those delivering Enterprise Mobility Management. Knowledge of services such as Entra ID, Active Directory, SSO, idP, M365, Intune, Windows … server infrastructure and PKI is essential with knowledge of SCCM, Citrix, Office, Azure Virtual Desktop, Linux and OpenShift Container Platform systems being highly desirable. The successful candidate will have a DevSecOps mindset with automation and IAC being at the forefront of thinking whilst also having good Powershell scripting skills. The role requires awareness of technologies such as Databases, Storage, Voice … following direct responsibilities: Design, delivery and maintenance of LME Windows 11 standard builds ensuring the builds are patched and enhanced to meet CIS Standards Using detailed knowledge of InTune, SCCM, Entra ID Active Directory, Conditional Access Policies, Group Policy, User Profile Management and security concepts to provide a CIS compliant service. Using detailed knowledge of EUC technologies to support the More ❯
layer 2 and layer 3 networking devices Working knowledge of MS office products Hands-on experience with Active Directory and groups and policies Hand-on experience with Software deployment SCCM and Altris Ability to deal with customers at all levels through an approachable and customer focused awareness. An inquisitive and analytical mind who is service driven. A methodical and accurate More ❯
Desktop Support Analyst/2nd Line Support Engineer - ServiceNow, Ticket Management, AD/GP, O365, MS Teams, MS Azure, InTune/SCCM, ITIL, IT Customer Service (Internal User Base), VIP Support. Permanent, London/Hybrid, c.£50k - £55k+Bonus +Benefits Global Law Firm seeks Desktop Support Analyst/2nd Line Support Engineer to support users in the UK office. You will … technologies including laptops, PC and mobile devices; Win10/Win11, O365 inc Outlook and MS Teams, LAN/Wireless and VPN connections, AD/GPo, Windows Server/Azure, SCCM and InTune Endpoint Manager (mobile devices) inc imaging, Citrix, LAN/WAN/VPN connections, DNS/DHCP settings etc. The majority of the support work will be undertaken at … undertaken over the phone and via remote sessions for escalated 2nd line issues. You play a key role in deployments including laptop imaging and configs with image deployments in SCCM and InTune Autopilot as well as other project work. Working within an SLA driven ITIL environment you will be responsible for managing 2nd line escalated tickets within the ServiceNow ticketing More ❯
OS, Office 365, imaging tools, remote access, and call logging systems Exposure to the firm’s software environment (e.g. Windows 10/11, Litera Compare, NetDocuments, Zoom Workplace, ServiceNow, SCCM, Citrix, GlobalProtect VPN) Solid knowledge of desktop hardware and peripherals and experience supporting mobile devices (e.g. iPads, iPhones, Android More ❯
OS, Office 365, imaging tools, remote access, and call logging systems Exposure to the firm’s software environment (e.g. Windows 10/11, Litera Compare, NetDocuments, Zoom Workplace, ServiceNow, SCCM, Citrix, GlobalProtect VPN) Solid knowledge of desktop hardware and peripherals and experience supporting mobile devices (e.g. iPads, iPhones, Android More ❯
open job position. Previous experience resolving problems while sitting with the user. Diagnostic and support capabilities using standard Windows-based applications and tools (such as M365, Win11, A.D, and SCCM). Experience in OS, Apps, and Hardware installation and troubleshooting depending on project products. Due to the varied nature of the role, it may be subject to enhanced referencing or More ❯
about this open job position. Very strong technical skills in all aspects of IT support. Diagnostic & support capabilities using standard Windows-based applications & tools (such as M365, Win10, A.D, & SCCM). An exceptional level of customer service and confidentiality. Due to the varied nature of the role, it may be subject to enhanced referencing or vetting. Ever dreamt of working More ❯
date on all devices Assisting and participating in project work Ensuring prioritisation of daily workload Assisting with the rollout of software updates for both Head Office and Field users (SCCM knowledge would be beneficial to this role) Overseeing stock allocation in the Computer Room Comprehensive support for Microsoft environments Advanced troubleshooting of Microsoft Office & security applications Incident management and resolution … car preferred to be able to attend IT emergencies. Qualifications Microsoft 365 Fundamentals (MS-900) - essential ITIL foundation v3 - ideal ITSM platforms like Halo, FreshService, Service Now, Ivanti - preferred SCCM, WDS - preferred You will be required to work 40 hours per week. Monday to Friday. You will do an 8-hour shift, start time is 7.30am with 45 minutes lunch More ❯
Implement conditional access policies, group policies, and user profile management solutions Support Azure and Microsoft 365 services integration with on-premise systems Manage application packaging, virtualization, and deployment using SCCM and Citrix technologies Maintain enterprise mobility management platforms and ensure seamless user experiences Work with database, storage, network, and monitoring systems to ensure comprehensive service delivery Contribute to long-term … virtual desktop management Knowledge of Microsoft 365, single sign-on (SSO), identity providers, and PKI systems PowerShell scripting skills and automation experience with Infrastructure as Code (IaC) Experience with SCCM, Citrix XenApp/XenDesktop, Azure Virtual Desktop Knowledge of Linux, OpenShift Container Platform, and Unix systems Understanding of network infrastructure (LAN/WAN, routers, switches, firewalls) Familiarity with database systems More ❯
lifecycle transparency, cost control, and compliance. You will: Develop and configure ITAM applications (Hardware, Software, Consumables, etc.) Customize data models, business rules, flows, and UI components Integrate ServiceNow with SCCM, JAMF, Intune, or other inventory tools Collaborate with SAM, CMDB, and ITSM teams to ensure ecosystem alignment Maintain platform health, optimize performance, and support version upgrades Deliver client workshops and More ❯