1 to 25 of 42 Permanent Senior Service Manager Jobs in London

Role: Strategy Senior Manager - Consumer Goods & Services Location: London Career Level: Senior Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought … continuously upskill yourself as the world changes A culture that encourages innovation, collaboration, enterprise, and a lot of fun! As a Consumer Goods Strategy Senior Manager, you will: Develop and drive high-impact, strategic insights that solve complex business challenges for clients in the Consumer Goods sector. Lead … industry knowledge and market trends to shape client strategies, ensuring long-term business success. Cultivate strong client relationships, acting as a trusted advisor to senior executives, guiding them through pivotal decision-making processes. Drive business development by identifying growth opportunities, contributing to sales efforts, and actively building and managing More ❯

Role: Strategy Senior Manager - Consumer Goods & Services Location: London Career Level: Senior Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought … continuously upskill yourself as the world changes A culture that encourages innovation, collaboration, enterprise, and a lot of fun! As a Consumer Goods Strategy Senior Manager, you will: Develop and drive high-impact, strategic insights that solve complex business challenges for clients in the Consumer Goods sector. Lead … industry knowledge and market trends to shape client strategies, ensuring long-term business success. Cultivate strong client relationships, acting as a trusted advisor to senior executives, guiding them through pivotal decision-making processes. Drive business development by identifying growth opportunities, contributing to sales efforts, and actively building and managing More ❯

Senior Manager, Customer Success & Services, DACH Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers … evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: London, UK What you'll do as a Senior Manager of Customer Success, DACH You will lead a team of Customer Success Managers and Customer Solutions Engineers (CSEs), who are tasked with … where everyone brings different strengths and jumps in to help each other. You will be an integral part of driving that culture. Requirements The Senior Manager of Customer Success will have: Minimum 3 years of experience working as a CSM or Consultant, leading a customer success team with More ❯

Senior Manager – Wealth Asset Management & Cloud Data Platforms, Snowflake, AI & Data, Financial Services The EY Financial Services AI & Data team is continuing to grow and develop unique data engineering propositions aligned to market needs and demand. We are currently looking for exceptional Senior Manager level consultants … successfully deliver multiple engagements, exceed client expectations, manage commercial aspects (e.g. contracts, billing and budgets), and manage quality and risk Ability to engage with senior stakeholders and manage large cross functional projects Intellectual strength/flexibility to rapidly understand complex problems and rationalise these into workable solutions which can More ❯

Senior Product Manager, 5401 - Retail Business Services Fixed Job ID: ADCI - BLR 14 SEZ - F07 Amazon strives to be the world's most customer centric company. We believe that Size/Fit is an essential component for online shoppers across the diverse set of products that Amazon offers. … informed purchase decisions with a vision to "enable our Customers shop the right size and fit, every single time". We are seeking a Senior Product Manager to lead our Size/Fit initiative. This role will build and develop products to solve for Size and Fit related … problems of Amazon customers, as defined by questions, reviews, and return comments posted by customers. The Senior Product Manager owns the vision and long-term roadmap and drives teams to execute on that vision. The role will be responsible for setting the direction for the portfolio of products More ❯

NTT DATA drives a traditional Professional and Support Services business across UKI which combined represents approximately 50% of the overall revenue number. The current Senior Services Sales Manager scope includes NTT DATA Software Defined Infrastructure Services (SDIS), Additional Services, Professional Services and Vendor Branded Resell (VBR). Our … main focuses in Senior Services Sales Manager are: growth (land), adopt and expand (installed base), increase GP and increase client satisfaction (reduce churn). The expand and renew activities are part of the Services Sales Director remit. This is to be done in various ways: Driving standard methodologies … as partners, to align our services offerings with their business/customer challenges. Solution Selling: Collaborate with internal teams and partners to craft tailored service solutions, including implementation, integration, training, and support packages. Pipeline Management: Maintain a robust sales pipeline, ensuring accurate forecasting and timely reporting of sales activity More ❯

in London, we have seven office locations around the world with clients across four continents. What you'll do and what we offer The Senior SDM manages client relationships, ensures service excellence, and drives business growth. They lead teams, oversee service delivery, and act as a trusted … advisor, meeting SLAs/KPIs and resolving issues proactively. Key Responsibilities : Onboard clients, manage expectations, and serve as an escalation point. Ensure service alignment with business goals and identify upsell opportunities. Lead teams, approve deliverables, and maintain SOC compliance. Manage risks, forecast resources, and drive operational excellence. We'll … product knowledge, proactive risk management, and commercial decision-making. Effective communication, team leadership, and alignment with company culture. Key Skills and Qualifications: ITIL-certified Service Management professional (v3/v4, intermediate/expert preferred). Proven under pressure, adept at managing client and internal expectations. Mentors Service Delivery More ❯

be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. … We're looking for a Senior Manager with Financial Services experience to work within its Quality Review & Support team . The individual will help our teams deliver high quality audits by performing targeted reviews on our public interest entities (PIEs), challenging audits throughout the audit cycle, providing coaching … practical and technical auditing experience particularly on more complex audits Good working knowledge of IFRS Ability and willingness to assertively challenge and influence more senior individuals and peers Ability to think innovatively and creatively to identify ways to improve audit quality Attention to detail Strong written and oral communication More ❯

experience. If delivering standout B2B events is your thing - and you're as comfortable behind a project plan as you are in front of senior stakeholders then we've got the perfect gig for you. We're UP3, a fast-growing ServiceNow Elite partner with big ideas and bold … ambitions. We're looking for a Senior Events Manager (6-month contract) to lead the planning and execution of industry, customer, and internal events that turn heads, build pipeline, and elevate our brand. Based two days a week at our buzzing London HQ (The Ministry, SE1) with hybrid … variety, love a fast pace, and know how to make things happen, we'd love to hear from you. The Role at a Glance: Senior Events Manager Contract: 6 months Freelance or Contract. Location: London/Hybrid - 2 days in the office (The Ministry, SE1) Salary More ❯

Senior Data Services Manager, Home Based with trips to London when required, Financial Services. £ 100,000-110,000 plus car allowance plus bonus to 20%. Financial Service company is looking for a Senior Data Services Manager to join their team. Reporting directly to the … Head of Data Engineering you will manage a team of 6 reports and will oversee the day to day operations of the Data Service function, providing leadership, mentoring and guidance. Moreover you will enable, empower and support the Data Service team with the design, implementation and continuous improvement … of advanced data solutions. A key aspect to this role is to ensure the Data Service Team leads and supports the business with strong Data Governance, Data Quality and Data Management and ensuring the business meets its regulatory requirements. This role is strategic and management focused however you will More ❯

We are working with a privately owned construction business with a turnover over £100m who are in current need of a Technical Services Manager to join the business. The type of work the business takes on is cut and carve, CAT A/B and refurb schemes, all consisting … of values around £5m to £35m in value. About the role of a Senior Technical Services Manager The role will involve the chosen candidate to be involved in all stages of the 'cradle to grave' process. Pre-construction experience is ideal and will need to have the confidence … carve schemes. Good technical experience is needed, someone that understands process and be very good face to face in client meetings. Responsibilities for a Senior Technical Services Manager Oversee quality assurance and quality control Manage client liaison and reporting Take full responsibility from Tender to Completion of construction More ❯

As a Senior Engagement Manager (Services Account Executive as industry denomination), you will be responsible for selling a portfolio of service offerings designed to help our customers successfully adopt the products they have purchased and ultimately achieve the business outcomes they expected from utilizing our products. These … service offerings include product implementation services, and training. The SAE/EM is a trusted advisor to the account team and our customers for successful implementation, adoption, and value realization. A quota-carrying role, the Services Account Executive owns the services sales strategy by proactively creating demand for new … Service opportunities and partnering with the Sales team and our partners to develop and successfully execute Services sales opportunities for their assigned territory. The impact you will have: Collaborate with software sales account teams, and our eco-system of delivery partners Proactively create new Services opportunities Create pipeline and More ❯

Senior Practice Manager - Global Accounts, AWS Industries Professional Services Job ID: Amazon Web Services Japan GK Do you have IT infrastructure experience in Fortune 500 enterprise customers? Have you hired and led teams of consultants to assist Fortune 500 enterprise customers to manage and implement IT related projects … Can you build and lead world class teams that drive breakthrough business results using AI/ML? At AWS, we are looking for a Senior Practice Manager, with a successful record of leading global customers through a variety of transformative projects involving business strategy, IT Strategy, distributed architecture … base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs. Key job responsibilities Engage customers - collaborate with Global Accounts More ❯

Job ID: Amazon EU SARL (UK Branch) Please note: this is a 12 months fixed term contract. Amazon is looking for a senior product manager with proven experience in stakeholder management, strategic thinking, and detailed execution within our EU After Market Services team who will execute towards our … Earth's most customer-centric company: join us and have your chance to make history. We are currently looking for a highly committed, entrepreneurial Senior Product Manager to drive our efforts in Product Donations and Product Sustainability. He/she will partner with a large number of stakeholders … roadmap strategy and definition Experience with end to end product delivery Experience with feature delivery and tradeoffs of a product Experience as a product manager or owner Experience owning technology products Experience with product cycles of 6+ months Experience in product or program management, product marketing, business development or More ❯

Paris, Madrid, Milan, Luxembourg, Amsterdam). We are seeking a dynamic and experienced professional to join our EU Total Consumer Electronics team. In this senior role, you will serve as the EU lead Account Manager for our Amazon Vendor Service (AVS) program and manage our biggest and … most strategic vendors in Total Consumer Electronics, acting as a consultant and influential partner for senior stakeholders to drive long-term growth. Amazon Vendor Services (AVS) is a paid B2B service that helps strategically grow complex publishers on Amazon. As a Senior Account Manager, you will … have holistic exposure to e-commerce operations at a European level. In this role, you will serve as the lead Account Manager for our top-priority vendor, directly responsible for delivering high-quality account management that exceeds their expectations. Delivering results through others by influencing and managing the priorities More ❯

As a Senior Engagement Manager (Services Account Executive as industry denomination), you will be responsible for selling a portfolio of service offerings designed to help our customers successfully adopt the products they have purchased and ultimately achieve the business outcomes they expected from utilizing our products. These … service offerings include product implementation services, and training. The SAE/EM is a trusted advisor to the account team and our customers for successful implementation, adoption, and value realization. A quota-carrying role, the Services Account Executive owns the services sales strategy by proactively creating demand for new … Service opportunities and partnering with the Sales team and our partners to develop and successfully execute Services sales opportunities for their assigned territory. The impact you will have: Collaborate with software sales account teams, and our eco-system of delivery partners Proactively create new Services opportunities Create pipeline and More ❯

are shaping a better world and how you could be a part of it! The Opportunity We currently have an exciting opportunity for a Senior Project Manager to join our established and growing Programme & Project Management (PPM) team in London. You will be part of a diverse collaborative … sector clients in scientific research laboratories (particularly life science), higher education, healthcare and technology (particularly data centres), and commercial property. The role of a Senior Project Manager will be to drive, challenge and successfully deliver complex strategic and operational projects using best practice PPM knowledge and advisory skills. … Your typical activities will include: Being the day-to-day project manager on a range of complex projects, throughout the project lifecycle. Overseeing multi-disciplinary design teams, contractor site progress and performance, identifying risks ... More ❯

Sr. Partner Operations Manager, Prime Video, Prime Video Content Services DESCRIPTION Prime Video (PV) is a digital video streaming and download service that offers Amazon customers the ability to rent, purchase or subscribe to a huge catalogue of content. Movies range from new releases to classic favourites, and … PV also offers major television shows, entire seasons, and fast-follow content after airing on TV. Amazon's video subscription offer service includes tens of thousands of movies and TV episodes selected from the full assortment available at Prime Video. In short, PV offers content in multiple formats and … class partner experience through enabling Partners to deliver assets of all varieties on-time, in full and at the PV quality bar. As a Senior Partner Operations Manager you will manage the operational performance of our third-party studios, content distributors and fulfilment vendors (collectively "partners"). You More ❯

Senior Engagement Manager, Professional Services, UK NatSec, WWPS Job ID: AWS EMEA SARL (UK Branch) The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In … Security Clearance is required for this role () UK Nationality is required for this role. Key job responsibilities As an experienced technology program/project manager, you will be responsible for: Leading and managing complex cloud migration and implementation projects Leveraging comprehensive knowledge of AWS services, architectures, and best practices … and best practices • Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework • Proven ability to establish technical credibility with engineering teams and senior technical decision-makers • Proven ability to build trusted relationships with senior business and technology leaders (up to and including CxO) Amazon is an More ❯

Senior Business Development Manager Security Guarding Services Job title: Senior Business Development Manager Security Guarding Services This is a WFH opportunity. Are you a results-driven sales professional ready to take the lead in a thriving security company? We're looking for a Business Development Manager More ❯

Sr. Manager, Professional Services What We Do Managing cyber risk, together - Today the modern enterprise is an Enterprise of Things. We are on a mission to secure the Enterprise of Things with active defense by identifying, segmenting, and enforcing compliance of every connected thing in real-time and at … s most challenging security problems. Innovation starts here, everyone's ideas are valued, visionaries welcomed! Reporting directly to the Director of Professional Services, the Senior Manager of Professional Services leads a team of technical experts to deliver high-quality software solutions that meet customer requirements. This role involves … expectations. Monitor team utilization, revenue, and profitability. Contribute to the development of the professional services strategy in alignment with organizational goals. Identify opportunities for service expansion and innovation. Identify and progress training and development opportunities for the team. Develop and execute strategies to scale the professional services organization and More ❯

Sr. Program Manager, AMXL Routing and Services Job ID: Amazon UK Services Ltd. Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager, pioneering … collaborating with technology teams to develop and deploy operational improvements - Conduct deep-dive analyses to identify opportunities and solve complex operational challenges - Partner with senior leadership to establish, prioritize, and execute improvement initiatives - Drive operational excellence across the AMXL network, focusing on delivery efficiency, safety, and customer experience A … day in the life As Senior Programme Manager, you'll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You'll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others More ❯

Sr Program Manager, Amazon Business Customer Service Job ID: Amazon EU SARL (UK Branch) - D67 Amazon Customer Service Business is looking for a results-driven Sr. Program Manager to join the customer experience (CX) team, with a focus on Payments and Invoicing for business customers. In … markets • Partner with technical and non-technical teams to develop and implement solutions • Own operational KPI tracking and defect reporting • Present strategic updates to Senior Leadership across Customer Service and Payments organizations in WBRs, MBRs, and QBRs • Drive continuous improvement through data-driven insights and recommendations About the … team Our team owns the Customer Service experience strategy for Amazon Business. Amazon Business is one of Amazon's fastest growing businesses, focused on enabling business customers to research, discover and buy business, industrial and scientific products in large catalogs. Our customers include individual professionals, businesses and institutions that More ❯

specific trends and market dynamics relevant to different industries. This opportunity is for a role in Financial services. We're looking to make targeted senior hires into our practice with specific FS experience in workforce transformation. We are looking for those who can architecture solutions and are brilliant listeners More ❯

Sr. Manager, Product Management, Enterprise Tools & Services, Partner-Branded Fire TV Are you passionate about building world-class scaling capabilities to power the development, deployment, and management of Fire TV as the operating system for millions of smart TVs? Amazon's Fire TV organization is seeking an experienced Senior Manager of Product Management to lead our Enterprise Tools & Services team. Join us as we set the scene for what's next in TV. Key job responsibilities Lead a team of Principal and Senior Product Managers distributed across Bengaluru, Sunnyvale, Barcelona, and Seattle Own the strategy and … efficiency Lead cross-functional initiatives spanning teams around our development sites in Bengaluru, Hyderabad, Seattle, Sunnyvale, London, and Madrid Represent the tools organization in senior leadership forums Build and maintain relationships with your stakeholders in key TV manufacturing partners Establish metrics and drive continuous improvement in tool adoption and More ❯