Senior Manager, Partner Success – Service Experience & Trust
- Hiring Organisation
- Virgin Media O2
- Location
- Greater London, United Kingdom
- Employment Type
- Full Time
inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. The Senior Manager, Partner Success - Service Experience & Trust owns the full in-life lifecycle for Fixed Wholesale Partners here at Virgin Media O2 (VMO2 … ensuring seamless onboarding into the portfolio, strong relationship development, proactive service management, and a mature governance model that drives trust and long-term growth. You will design and implement a bold service experience strategy that underpins partner satisfaction, strengthens trust, and delivers measurable improvements in revenue, TCV, churn ...