4 of 4 Permanent Senior Support Engineer Jobs in London

Software in the United Kingdom is seeking a Senior Technical Support Engineer to diagnose and resolve complex Kafka and Confluent Platform issues across production and non-production environments. You will own high-priority cases, lead escalations, and collaborate with Engineering, Product, and other teams to drive timely ...

Summary Your Career Are you passionate about driving customer success in the cybersecurity industry? We are looking for a dynamic and proactive Technical Support Engineer to join our team. In this role, you will work closely with our valued customers to address their complex post‐sales challenges, where … collaborate seamlessly with stakeholders beyond your immediate domain of expertise. In this role, you will serve as a designated customer advocate, delivering tailored support that includes weekly reviews, root cause analysis for critical issues, release assessments, upgrade planning, and quarterly business reviews. You will develop an in‐depth understanding ...

Palo Alto Networks, Inc. in Greater London is seeking a proactive Technical Support Engineer who will work closely with customers to resolve complex post-sales challenges. Candidates must have a minimum of 7 years' experience in network security and expertise in TCP/IP, VPN solutions, and troubleshooting. ...

have the tools and opportunities to advance your career while creating software that changes the world. Your role and responsibilities About the Role Senior Technical Support Engineers work directly with customers to diagnose and resolve complex Apache Kafka and Confluent Platform issues. They manage high-priority production cases … call and emergency-response activities as required. Required technical and professional expertise At least 10 years' recent experience in software development, technical support, site reliability engineering or a similar technical role. Deep troubleshooting skills across distributed systems and infrastructure. Practical knowledge of Apache Kafka, Confluent Platform, Linux, networking, cloud ...