Senior Production SupportEngineer page is loaded Senior Production SupportEngineer Apply locations UK - City Quays - Belfast time type Full time posted on Posted Today job requisition id R3703 Group Overview The TP ICAP Group is a world leading provider of market infrastructure. Our … we make, from the tools we develop to the relationships we nurture with our members. Role Overview Liquidnet Europe Limited is looking for a Senior Production SupportEngineer to work within the EMEA Platform Services Team. The team requires a motivated self-starter who has the technical … skills to support a growing number of buy-side members in London and across Europe utilising their FIX, Linux, Windows Server, DevOps, database and networking skills. This will be a varied role involving working on a multitude of cross-platform market-leading technologies to support the running of More ❯
London, United Kingdom Posted on 11/05/2024 Are you an experienced engineer with a passion for live operations? Join a multinational company as a SeniorSupportEngineer for a live operation at a streaming service! In this role, you'll be at the … opportunity allows you to collaborate with top-notch teams while making a direct impact on a global audience. What You'll Do: As a SeniorSupportEngineer, you will be responsible for overseeing the operation and monitoring of live events. Your expertise will ensure that video signals … customer devices, providing an exceptional viewing experience. Key Responsibilities: Deliver high-quality live sports and music events worldwide. Collaborate with peers to address critical support issues, balancing immediate fixes with root-cause analysis. Lead technical projects, coordinating support to resolve challenges and meet milestones. Apply deep technical expertise More ❯
Senior Live Ops SupportEngineer, Playback Live Operations, Prime Video Job ID: Amazon Development Centre (London) Limited Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and … of our customers is at the heart of everything we do. If this sounds exciting to you, please read on. The Live Operations Event Support team are seeking a SeniorSupportEngineer to own the operation and end-to-end monitoring of live events on Prime … Key job responsibilities - Deliver live sports and music events to a high standard globally - Work with peers and other teams on high-severity, active support issues, prioritising mitigation while investigating root-cause fixes - Manage strategic technical projects, coordinating support and engineering efforts to resolve issues and complete milestones. More ❯
Job Description IT Senior Systems SupportEngineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Systems SupportEngineer ideally with at least 5 to 7 years of experience in IT ideally from within the … Devices and Policy Management Experience of Avaya PABX systems Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design … plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided More ❯
Destination Sport Senior IT SupportEngineer This is a hybrid role based in our Manchester office, you must live within a commutable distance. Occasional domestic/internationaltravelto remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic … succeed. We are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. Our new Senior IT SupportEngineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and … Security & Technical Project Delivery for both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our newSeniorIT Support Engineeryou will: Work with our 7 sport companies within Destination Sport Group to ensure our IT Systems and infrastructure are maintained, optimised and protected More ❯
Senior IT Engineer - EMEA (Cybersecurity Unicorn) Location: Hybrid -2/3 days per week in London Salary: Up to £80k base + benefits A globally recognised Cybersecurity unicorn is expanding across Europe and is hiring its first dedicated IT Engineer to support its EMEA operations. This … opportunity to take ownership in a high-impact technical role. This position is ideal for someone who wants to move beyond day-to-day support and into a strategic, growth-oriented IT role within a cutting-edge cybersecurity company! Why Join? Work for one of the most exciting cybersecurity … companies in the world Be the first IT Engineer in EMEA with real ownership and autonomy Join a high-performing team in a remote-first, tech-driven environment Strong career development, benefits, and compensation package The Role You’ll play a key role in scaling and supporting global IT More ❯
london, south east england, united kingdom Hybrid / WFH Options
CD Recruitment
Senior IT Engineer - EMEA (Cybersecurity Unicorn) Location: Hybrid -2/3 days per week in London Salary: Up to £80k base + benefits A globally recognised Cybersecurity unicorn is expanding across Europe and is hiring its first dedicated IT Engineer to support its EMEA operations. This … opportunity to take ownership in a high-impact technical role. This position is ideal for someone who wants to move beyond day-to-day support and into a strategic, growth-oriented IT role within a cutting-edge cybersecurity company! Why Join? Work for one of the most exciting cybersecurity … companies in the world Be the first IT Engineer in EMEA with real ownership and autonomy Join a high-performing team in a remote-first, tech-driven environment Strong career development, benefits, and compensation package The Role You’ll play a key role in scaling and supporting global IT More ❯
us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? The Senior Technical SupportEngineer will be dedicated to a high-priority customer, providing expert guidance and support to their end users on … and effective use of their Workforce Management (WFM) software solution. This role is crucial in helping the customer achieve their business objectives. Additionally, the Senior Technical SupportEngineer will collaborate with various teams at NICE to ensure the overall health and performance of the cloud-based WFM … solution. How will you make an impact? Work with various NICE departments (Support and R&D) and the customer for end-to-end resolution of issues Maintain high customer satisfaction throughout the entire problem resolution process, through frequent customer updates Conduct thorough and detailed troubleshooting to provide quality supportMore ❯
Senior Azure 3rd Line SupportEngineer - Azure - Inside IR35 - London (Onsite 4 days a week) Opportunity Join a leading solution provider in London, working onsite for one of their biggest clients. We require a Senior Azure SupportEngineer to assist with all 3rd Line … escalations and project work. You will be responsible for the maintenance and support of the company's Azure infrastructure. Responsibilities: Assist with the maintenance and support of the Azure platform. Support a large application migration program into various power platforms. Ensure access to applications within the cloud … platform. Requirements: Azure certifications (preferred). Experience in support and project work. You will be required onsite 3-4 days a week, initially 5 days a week to build internal relationships and familiarize yourself with the environment. The position is initially for 3 months, but there is potential for More ❯
success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech. The customer support specialist is key on continuing providing a world-class customer service. You will use your experience working in the SaaS environment and you will … equal opportunity employer. We have a diverse team with great values. All qualified applicants will receive consideration for employment without bias. Job Summary: The SupportEngineer will be responsible for providing high-quality technical support as well as Product support to our clients and internal teams. … contact for all issues and will work closely with our engineering and product teams to ensure customer satisfaction. Responsibilities As part of the Customer Support Team, you will be an integral part of the client post-sale experience and you will: Be the first line of contact with our More ❯
Senior Application SupportEngineer – Elite Systematic Trading Firm - Prop Trading - Up to £400k TC - WFH My client, an elite and fast-growing systematic trading firm, is looking for an Application SupportEngineer to join a high-impact, London-based team at the cutting edge of … This is a career-defining opportunity to join an engineering-driven firm where technology is core to every decision. You will provide mission-critical support for low-latency trading systems, automate infrastructure and application processes, and collaborate directly with trading, development, and infrastructure teams. You will operate in a … high-performance environment that values precision, initiative, and continuous innovation. Key Responsibilities Deliver L1/L2 support for proprietary and third-party trading applications across global markets. Ensure maximum uptime of latency-sensitive trading platforms, proactively identifying and resolving production issues. Automate and enhance support functions using Python More ❯
Senior IT Engineer - EMEA (Cybersecurity Unicorn) Location: Hybrid -2/3 days per week in London Salary: Up to £80k base + benefits A globally recognised Cybersecurity unicorn is expanding across Europe and is hiring its first dedicated IT Engineer to support its EMEA operations. This … opportunity to take ownership in a high-impact technical role. This position is ideal for someone who wants to move beyond day-to-day support and into a strategic, growth-oriented IT role within a cutting-edge cybersecurity company! Why Join? Work for one of the most exciting cybersecurity … companies in the world Be the first IT Engineer in EMEA with real ownership and autonomy Join a high-performing team in a remote-first, tech-driven environment Strong career development, benefits, and compensation package The Role You’ll play a key role in scaling and supporting global IT More ❯
Transparency in Cybersecurity: OPSWAT's Approach to File Security & Threat Detection Senior Joint Professional Services - Technical SupportEngineer Protecting the World's Critical Infrastructure OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private … institutions worldwide, solidifying our role in protecting the world's critical infrastructure and securing our way of life. The Position OPSWAT is seeking a Senior Joint Professional Services and Technical SupportEngineer to join our Global Customer Experience team, supporting customers in the UK. This role involves … coordinating with the global Support team to respond to technical queries, resolving issues efficiently, escalating bugs to R&D, and managing patches or upgrades. The engineer will also implement OPSWAT products, advise on best practices, transfer knowledge on administration, and promote other OPSWAT solutions. Additionally, the role includes More ❯
next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical SupportEngineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. … of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms. Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables. Understand various components of our products including how they function together and the workflow … customers. Work hands-on with various web-based products and command-line tools in order to research and provide answers for various research and support issues. Logically assess the issue, propose solutions to customers and work with development on enhancements for the product. Serve as a highly effective mediator More ❯
next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical SupportEngineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. … of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables Understand various components of ours products including how they function together and the workflow … customers Work hands-on with various web-based products and command-line tools in order to research and provide answers for various research and support issues Logically assess the issue, propose solutions to customers and work with development on enhancements for the product Serve as a highly effective mediator More ❯
My client, a market leading, global, multi-billion dollar AUM hedge fund, are looking to hire an Desktop SupportEngineer in their London office. The successful individual will be responsible for supporting Portfolio Managers, Traders and End Users. The ideal candidate will have 10+ years experience supporting end … users, including traders and portfolio managers. You will also provide telephone and user-facing support to the trade floor, VIPs and other Global offices. The successful candidate must have strong Powershell skills. My client is committed to paying a strong increase on any base salary alongside market-leading bonuses. More ❯
My client, a market leading, global, multi-billion dollar AUM hedge fund, are looking to hire an Desktop SupportEngineer in their London office. The successful individual will be responsible for supporting Portfolio Managers, Traders and End Users. The ideal candidate will have 10+ years experience supporting end … users, including traders and portfolio managers. You will also provide telephone and user-facing support to the trade floor, VIPs and other Global offices. The successful candidate must have strong Powershell skills. My client is committed to paying a strong increase on any base salary alongside market-leading bonuses. More ❯
a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and … environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a SupportEngineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction. Excellent written and verbal communication skills Strong … with scripting a plus Experience with MS Server solutions (SCCM, GPO, AD, MSSQL, IIS, Exchange) is a plus. Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after More ❯
My client, a leading electronic trading firm, is seeking an elite application supportengineer with very strong coding skills to join their team in London. The successful individual will have strong C++ or Java coding skills with 5+ years of hands-on experience supporting trading applications within a More ❯
My client, a leading electronic trading firm, is seeking an elite application supportengineer with very strong coding skills to join their team in London. The successful individual will have strong C++ or Java coding skills with 5+ years of hands-on experience supporting trading applications within a More ❯
london (tottenham), south east england, united kingdom
Palo Alto Networks
multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and … provide technical assistance as needed (often, in high pressure situations). Your Impact Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web Remote support, deployment and knowledge transfer Handle support cases to ensure issues are recorded, tracked, resolved … isolation and root cause analysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualify critical issues Publish Technical Support Bulletins and other user documentation in the Knowledge Base Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing More ❯
multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and … provide technical assistance as needed (often, in high pressure situations). Your Impact Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web Remote support, deployment and knowledge transfer Handle support cases to ensure issues are recorded, tracked, resolved … isolation and root cause analysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualify critical issues Publish Technical Support Bulletins and other user documentation in the Knowledge Base Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing More ❯
