2 of 2 Permanent Sentiment Analysis Jobs in London

clients CX challenges and identify how CCaaS and AI solutions can meet their business goals. Develop and present tailored demonstrations and proof of concepts etc. Create proposal including ROI analysis etc. Technical Expertise: Translate business requirements into technical specifications. Design scalable technical architectures for Contact Centre and AI based customer service. Maintain knowledge of contact centre and AI trends … Experience Bachelors or Masters degree in Computer Science, or a related field. Strong knowledge of AI and machine learning technologies related to customer experience (chatbots, NLP, sentiment analysis, etc.) Experience with Contact Centre/CX platforms and their integration with AI. Knowledge of cloud platforms (AWS, Azure, Google Cloud) and data management systems (CRM, ERP) Min More ❯

do Analyse trading risk and client flow across asset classes (equities, FX, rates, credit, commodities) Support scenario modelling, stress testing, and capital-at-risk frameworks Research market psychology, sentiment shifts, and behavioural patterns in investor flow Build and enhance dashboards and tools (Python/Excel) to support decision-making Present insights to senior stakeholders and contribute to firm … a collaborative spirit, and a desire to learn fast Nice to have Exposure to trading/risk systems (Bloomberg, Refinitiv, etc.) Research in behavioural economics or sentiment analysis Understanding of narrative-driven price moves in flow-heavy markets About Us CMC Markets is one of the world's first ever fin-tech companies and was launched in More ❯