1 to 25 of 85 Permanent Service Design Jobs in London

Lead Service Designer GDS Service Design/Service Strategy/Blueprinting/Design Leadership/GDS Hybrid - 2 days in office p/w - choice of UK wide offices including London, Birmingham, Manchester, Leeds and Glasgow £80,000 - £85,000 DOE + Training and Benefits … service designer senior stakeholders turn to when a transformation gets complex? This Lead Service Designer role combines strategic leadership with hands-on craft, shaping end-to-end future state services that are human-centred, data-informed and AI-ready. You'll join a growing Experience Design team ...

Lead Service Designer GDS Service Design/Service Strategy/Blueprinting/Design Leadership/GDS Hybrid - 2 days in office p/w - choice of UK wide offices including London, Birmingham, Manchester, Leeds and Glasgow £80,000 - £85,000 DOE + Training and Benefits … service designer senior stakeholders turn to when a transformation gets complex? This Lead Service Designer role combines strategic leadership with hands-on craft, shaping end-to-end future state services that are human-centred, data-informed and AI-ready. You'll join a growing Experience Design team ...

Senior Service Designer About the Opportunity Our client is a leading transformation and digital consultancy that helps organisations solve complex challenges through the combination of strategy, design, technology, data and innovation. This is an opportunity to join a growing digital and transformation practice, working on large-scale public … sector programmes that deliver meaningful outcomes for users. You'll collaborate with multidisciplinary teams to design and improve services that are accessible, inclusive and centred around user needs. The Role As a Senior Service Designer, you will lead service design workstreams from discovery through to delivery ...

central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Senior Service Introduction Manager, you will play a key operational leadership role within our Service Introduction team, part of Digital Corporate & Shared Services and Digital Operations … Services within the Digital Directorate at National Highways. Reporting to the Head of Operational Service Design & Transition, you will lead the day-to-day delivery, governance and continual improvement of the Service Introduction function. You will manage and develop a team of Service Introduction Managers ...

foster them,itsdeeply embedded within our DNA. Invest in us andwellinvest in you!. Job Description We are looking for an experienced Senior Service Designer to work within a multidisciplinary team delivering complex digital services for a UK public sector client. You will lead service design activity … across the service lifecycle, working from Discovery and Alpha through Beta and Live , depending on the assignment. You will help teams understand complex service landscapes, identify user and organisational needs, and design coherent end-to-end services across digital and non-digital channels. Working alongside user researchers ...

Service Designer GDS Service Design/User Research/Prototyping/Accessibility/GDS Hybrid - 2 days in office p/w - choice of UK wide offices including London, Birmingham, Manchester, Leeds and Glasgow £70,000 - £75,000 DOE + Training and Benefits Do you want your … work to change how people experience public services across the UK? This Service Designer role puts you at the heart of government digital delivery, from evaluating live services to shaping what gets built next. You'll join a growing Experience Design team within a large global technology consultancy ...

Service Designer GDS Service Design/User Research/Prototyping/Accessibility/GDS Hybrid - 2 days in office p/w - choice of UK wide offices including London, Birmingham, Manchester, Leeds and Glasgow £70,000 - £75,000 DOE + Training and Benefits Do you want your … work to change how people experience public services across the UK? This Service Designer role puts you at the heart of government digital delivery, from evaluating live services to shaping what gets built next. You'll join a growing Experience Design team within a large global technology consultancy ...

person at least once per week and potentially more frequently where project activity, workshops or stakeholder engagement requires it. The role; As a Lead Service Designer, you'll take a central role in shaping complex public services, helping organisations understand how their services work today and defining how they … should work in the future. What You'll Do Lead service design activity across complex public-sector services, working from Discovery through Alpha, Beta and Live. Understand and map complex end-to-end services across user-facing and internal processes. Create clear service design artefacts including ...

Service Management Architect - London - Hybrid Working Service Management Architect with excellent experience in service architecture, service design, and service transition is required by a leading law firm in central London. If you have experience in ITIL and TOGAF then this would be a bonus … essential This Service Management Architect role is a brand new position, to work in an immature architecture environment and bring it to the level needed. You will have huge scope in this role, so a great time to join. This role will start off as operational governance and progress ...

Cleared Senior Service Architect Location: Basingstoke (Onsite) Rate: Up to £675 per day (via approved umbrella company) Contract Length: Until 31st May 2027, with potential extension Security Clearance: Active DV Clearance Required We are seeking an experienced DV Cleared Senior Service Architect to join a high-profile programme … delivering critical services within a secure environment. This role requires a strong background in both service management and technology, with responsibility for defining and delivering service design artefacts that support successful operational acceptance and long-term service delivery. The successful candidate will work closely with stakeholders ...

Senior/Lead Service Designer Remote First Permanent £65,000 - £75,000 + Bonus & Excellent Benefits We are partnering with a leading digital consultancy delivering complex transformation programmes across Central Government to recruit an experienced Senior/Lead Service Designer . This is an opportunity to join … growing team, working on high-profile public sector programmes that shape and improve services used by millions of citizens. We're looking for a Service Designer who can confidently lead service design engagements while helping clients successfully navigate the Government Digital Service (GDS) lifecycle and assessment ...

Cleared Senior Service Designer Corsham/Bristol/London (Hybrid) £60,000 + Benefits Active SC Clearance Required Permanent The Opportunity We're working with a growing consultancy delivering complex digital transformation programmes across the Defence sector who are looking to add an experienced SC Cleared Senior Service … shape and improve services used across critical government and defence environments. You'll join multidisciplinary teams of Researchers, Designers, Developers and Delivery Professionals, driving service design activity from discovery through to live whilst championing user-centred design principles throughout. What You'll Be Doing Leading Service ...

Cleared Service Designer | Defence Programme Hybrid Working - Corsham £515 per day | Inside IR35 6 Month Contract Active SC Clearance Required We are seeking an experienced Service Designer to join a major defence programme delivering critical digital services within a secure government environment. This is an exciting opportunity … Service Designer who thrives in complex delivery settings and can help shape end-to-end services that meet user needs while supporting organisational and operational objectives. Working as part of a multidisciplinary team, you'll collaborate closely with User Researchers, Product Managers, Business Analysts, Content Designers and Technical Architects ...

Designer to join a major Housing Repairs Transformation programme on an interim basis. The organisation is undertaking a significant transformation of its Housing Repairs service, redesigning resident-facing digital experiences to create simpler, faster and more accessible services. The successful candidate will play a key role in shaping … appointments, track progress and engage with services through modern digital channels. Working as part of a multidisciplinary transformation team, you will work closely with Service Designers, Business Analysts, Product Specialists, Developers and Housing Subject Matter Experts to translate complex user and business needs to intuitive, accessible and visually engaging ...

Lead Service Designer - Digital Customer Experience London | Hybrid Permanent Opportunity £70,000-£85,000 + Benefits Lead the vision. Shape the experience. Make an impact. Exciting projects with both Public Sector & Government Clients! We're looking for an experienced Lead Service Designer to join a growing Digital Customer … leading high-profile transformation programmes and shaping the future of digital services. This is a fantastic opportunity to combine strategic leadership with hands-on design , working with senior stakeholders and multidisciplinary teams to turn complex challenges into innovative, user-centred and scalable solutions. What will you be doing? Lead ...

years' provable UK residency is typically required. Sector: Public Sector Your new company You'll be working on a Public Sector assignment, delivering content design in line with the Government Digital and Data Profession Capability Framework.Your new roleAs a Content Designer, you'll create, evaluate, update and review content … understanding and navigation using established structures, standards and hierarchies. Use content management systems and other tools to manage and publish content. Clearly communicate problems, design ideas and design decisions to stakeholders. Design inclusive, accessible and environmentally sustainable content and services. Ensure design work meets relevant standards ...

role We are looking for a highly organised and proactive Service Transition Manager to join our Service Management team within the Digital, Data and Technology (DDaT) department at Natural Resources Wales (NRW) This pivotal role will lead the end-to-end transition of digital projects into live operational … play a critical part in ensuring that new or enhanced digital services are delivered smoothly, effectively, and with long-term sustainability in mind. As Service Transition Manager, you will work closely with project and product teams, within DDaT and across the wider organisation, to coordinate the service acceptance ...

Service Designer (SC Essential DV Desirable) £600-£800 per day Inside IR35 6 Months + Extensions London (3 Days per Week) SC Clearance Required We're seeking an experienced Service Designer to join a cutting-edge AI programme within the Defence sector , helping to shape complex services that … critical operational and strategic outcomes across Government and Defence. This is an opportunity to work on a high-profile transformation initiative where User-Centred Design (UCD), Service Design and Artificial Intelligence are driving the future of service delivery. You'll work within multidisciplinary teams to design ...

Service Lead | Up to £100,000 + 5% Bonus I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment. The key priority for this role is strong operational IAM service leadership and ownership within a live … environment . The hiring team is looking for someone who has experience running and managing day-to-day IAM services, overseeing operational service delivery, managing performance and resolving service issues - rather than a profile focused primarily on IAM architecture, programme delivery or transformation. UK-wide - based from nearest ...

Service Lead | Up to £100,000 + 5% Bonus I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment. The key priority for this role is strong operational IAM service leadership and ownership within a live … environment . The hiring team is looking for someone who has experience running and managing day-to-day IAM services, overseeing operational service delivery, managing performance and resolving service issues - rather than a profile focused primarily on IAM architecture, programme delivery or transformation. UK-wide - based from nearest ...

Government organisation is for a Senior Service Designer to join the that team looks after the framework that sets out the skills digital and data professionals need across government. The team are currently doing a Discovery to redesign the whole service around it. That covers skills, learning, career … development, resourcing, workforce planning and reward. The service is for: Digital and data professionals in central and local government capability leads HR teams who support these professionals Day to day duties: Lead the service design for the GDD profession capability website Work on your own and lead ...

Apply: https://www.jobtrain.co.uk/justicedigital/Job/JobDetail jobid=1274Employer: Ministry of JusticeJob summaryThis position is based nationally.Job descriptionSenior Service Designer Location: National* Closing Date: 15th November Interviews: Expected W/C 30th November Grade: 7 (MoJ candidates who are on a specialist grade, will … Role Please note this role requires you to pass Security Checkclearance. Please click on the link for details. We’re recruiting for Senior Service Designers here at Justice Digital, Data and Science to be part of our warm and collaborative teams. This role aligns against Senior Service Designer ...

Tangity, NTT DATA's team of Designers and UX Researchers. We're a friendly, professional and passionate team that genuinely cares about great design and UX Research. You'll have peers to learn from, exchange ideas with and rely on for support, while having access to the latest tools … autonomously, and sometimes collaborating with designers, BAs, developers, and product managers to ensure evidence drives decisions at every stage. You'll also contribute to service strategy, guide team ways of working, and foster a user-first mindset across the wider project and client organisation. You'll be adopting ...

Service Designer - Digital Customer Experience London | Hybrid Working £60,000-£75,000 + Benefits, Perks & Healthcare Permanent Opportunity Design better services. Make a real impact. We're looking for an experienced Service Designer to join a growing Digital Customer Experience practice, working on exciting transformation programmes where … design, technology and customer experience come together. You'll use research, insight and creative thinking to solve complex problems, improve customer journeys and design services that make a genuine difference. What will you be doing? Research users and stakeholders to understand needs, challenges and opportunities. Map customer journeys ...

Service Designer - Digital Customer Experience London | Hybrid Working £60,000-£75,000 + Benefits, Perks & Healthcare Permanent Opportunity Design better services. Make a real impact. We're looking for an experienced Service Designer to join a growing Digital Customer Experience practice, working on exciting transformation programmes where … design, technology and customer experience come together. You'll use research, insight and creative thinking to solve complex problems, improve customer journeys and design services that make a genuine difference. What will you be doing? Research users and stakeholders to understand needs, challenges and opportunities. Map customer journeys ...